Error message "cannot get mail" on iPad but mail is there
Keep getting the error message " cannot get mail connection to server failed". However mail is working ok
Close the Mail app in the Task Bar and re-launch.
Double-click the Home button to reveal Task Bar. Hold Mail app down for a second or two until it wiggle; tap minus sign to close app.
If it still doesn't work, try a reset.
Hold the Sleep and Home button down until you see the Apple logo.
Similar Messages
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Error messages, cannot get mail. server failed. password incorrect.
my iphone comes up with an error message that says "cannot get mail. the connection to the server failed", i always press ok. then the iphone says that my email "password incorrect" when I know it is not incorrect. i have typed the right one multiple times but i am not able to get mail for this certain email address. it is a windows live (hotmail) account. I have another gmail account that is working fine so far. i have tried all the trouble shoot tutorials on the apple website, nothing worked yet.... Please help!
i had to manually put in the correct email. I wanted to register a hotmail account but since it was giving me that response, I researched this issue. Finally, I found out some specifics and gave it a try. The post said to Go to Add email and Click Other. My email is a live account... I needed to type::
host name: outlook.com
SMTP (Outgoing mail server): stmp.live.com
Server port as 995
When I put all of that in, it worked. Hope that helps! -
How do I fix my phone? I cannot get mail-I only get the message that the conncection to the server failed.
Close all open apps by double-tapping the home button, then swiping up and off the screen with the app window (not the smaller icon).
Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss) -
I purchased a new iPad 128gb but I get an error message " can not get mail the connection to the server failed"
Can anyone tell me what this means?Hi there Paradise bound,
You may find the troubleshooting steps in the article below helpful.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
-Griff W. -
Receive this error message every time I try to open up email on iPad.
What does the error message say?
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
I am getting an error message "cannot get mail the connection to the server failed" on my iphone5
This is happening intermittantly, for no apparent reason. I still received emails via my macbookpro, imac and ipad, so it's a problem with the iphone5. Sometimes it resolves itself, but it's frustrating and annoying. I'm using Exchange and I have deleted the account and added it again, I've enabled Airplane mode and switched it off again, I've powered the phone down and switched it back on again, nothing works. Please help!
go to settings>mail>select email>delete email>add the email and once you have added all your emails again access the mail app again.
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I have been receiving the message ' Cannot get mail. The connection to the server failed' but I am connected to WIFI. I have also been receiving 'Cannot send mail, an error occurred while delivering this message.
Hmm, that's odd JeanEB. The error message referts to the connection to your email server not to cellular data or connection to wi-fi. Go to Settings>Mail, Contacts, Calendars> Select your account and type in your password again. If this doesn't resolve it, delete/re-add the email account.
AdaS_VZW
Follow us on Twitter at @VZWSupport -
HI, I just bought an iPhone 4S. Although my iPad and other iPhone 3GS connect to our server (SBS2003) I cannot get through. It checks all items in the connection and then I get the message :Cannot get mail, the connection to the server failed." I Tried everything, rebooting, reset all iPhone, etc. All Apple devices work perfectly expect mine. Please advise
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Additional things to try.
Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
On your iPad go to Settings > General > Reset > Reset network settings and see if that enables you to connect.
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Cheers, Tom -
I saw a message "cannot get mail. The connection to the server failed". Anybody can help pls?
I saw a message "cannot get mail. The connection to the server failed". Anybody can help pls? I did try to delete the account and add back. Also tried to reset/ reboot the iPad but still effortless.
Hi all, I finally solved the issue. Here I wish to share with you all. First, I delete my hotmail account from mail account. Secondly I reboot my ipad2 with holding sleep and home button at once untill the apple logo is appeared. Then I add back the hotmail account. Done. Hope it helps. Thank you.
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ITouch error Message Cannot send Mail.
My first generation iTouch has quite sending mail. I can receive email, but can not send. When I try to send mail I get the error message
Cannot Send Mail
The connection to the outgoing server "smtp.mac.com:jbleeg" failed.
I am using apples Mail program and have it set up as imap. When I right click on the inbox and choose Edit Imap Accout, I can see the incoming and out going settings match my ipod setting screen.
This used to work, but when apple went to this "cloud" and .me, it quit working.
I rarely send email from my iTouch so this is not a big problem, but annoying.
Any suggestions.
JerryThe other thing you might want to try on your touch is to just delete the mail account and re-enter it. This seems to fix a number of problems with e-mail when you are getting these types of errors.
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When trying to access email I get the message "Cannot get Mail - The connection to the server failed". How do I resolve this?
google your mail providers settings and go over them 1 by 1 to make sure it's set correctly in your ipads mail account settings
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i am using iphone 4 ios 6.1.3, after hotmail imap setup, error showing "CANNOT GET MAIL" tHE CONNECTION TO THE SERVER FAILED. its happening since 14 aug. plz help !
I have trouble with sending e-mail and syncing e-mail. Try changing to 1 day sync under settings. It's sluggish but it works for me until they resolve the issue. MS claims all is normal. If you still have a problem you should report it here: https://status.live.com/report/hotmail
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Mail displaying the message "cannot get mail the connection to the server failed" Help!!!
Hi
Overnight both my hotmail accounts on my Iphone 4s, through Mail, have stopped working and I cannot access my email. Every time I try I get the message "Cannot get Mail. Connection to the Server Failed"
I have rebooted my phone, deleted and readded the accoutns and even reset my network settings to factory seeting but nothing works. A few hours ago it randomly started working again but has since stopped.
Please Help!!!Contact Microsoft to see if Hotmail is having any issues.
The issue described is not an iPhone or iOS issue. -
HT1430 receiving message "cannot get mail. account ... is in use on another device"
Phone does not receive email. Instead I receive message "cannot get mail. Account ... is in use on another device." No problem receiving mail on all other devices.
It is not a problem that is solvable by anyone. It is the way POP works. Set the polling time on your computer to 10 minutes or more and it will happen much less frequently. But it will still happen. Any time your phone tries to retrieve mail while your computer is actively retrieving mail you will get that message.
If your ISP does not offer IMAP service there isn't much you can do. Most don't BTW. I run a mail server that supports IMAP, and so does Yahoo, Microsoft, Google and Apple. But a lot of ISPs don't because either they want you to use webmail so they can track your usage or they don't like the fact that IMAP keeps the master copy of all mail on the server, so you will use much more storage than with POP.
One option is to get a gmail account and set it to retrieve your ISP mail. The read your mail with gmail. Google even lets you reply using your ISP's email address as the return address. -
why am i getting the message cannot get mail or that i am not connected to the internet what settings do i need to be on
WIFi needs to enabled and you need to be connected to a network. Alternatively, you need Cellular Data to be "on". (Settings>General>Network). But it propably is a problem with your router (at least, it often is with me), provided you are using your private router. Try schutting it off and turning it on again. This usually sorts problems like this out.
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