Error message: Cannot load the rpt file

Can anyone please help.
I created a Crystal Report which I deployed into Business One. Tested this report on about 13 machines running Business One and all running well except one machine where it comes up with the following error messages:
1: Cannot load the rpt file
2: Object reference not set to an instance of an object
3: Invalid report file path
I have tried logging into Business One on that machine as a different user and encountered the same issue. Then logged onto another machine as the user who uses the machine with the error message and her profile works well on another machine.
This is leaving me with concluding this problem could be down to the machine but cannot figure out how to fix it.
Does anyone have any ideas to solving this?
Thanks
Tony

Hi Tony,
On the troubled computer, check in Control Panel whether Crystal Report Runtime is installed. If not, un-install client app and re-install from B1_Shr client's folder. The first thing that it will do is to instal Crystal Report Runtime.
Source: when I did an upgrade on a client recently this happened. After troubleshooting everything I found that this issue is a hit-and-miss as some PCs had it some don't. I started comparing between working and non-working PC and found this is the only difference I could found.

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