Error message: Cannot sync songs purchased in iTunes to iTouch because computer is not authorized. I go in and authorize computer (only computer I have ever used for iTunes), seems to be successful. Then I try to sync again and it gives same error mesg
It just goes in a circle. This computer not authorized to sync purchased songs to iTouch. Follow directions to authorize computer, seems successful. Sync again and it comes up with the same error message....this computer not authorized to sync iTune purchases to iTouch. I have deauthorized the computer and reauthorized and it didn't make a difference. I updated and restored to factory settings. Still same error message. I have had this problem the last 2 times I have synced. Worked previously. Any ideas??
additional info: I looked into similar complaints. 1 suggested that something is wrong with the files. Delete them off of computer and divice (but they are not on my divice anymore) and then download them again from iTunes purchase history. Went in to check iTunes purchases to make sure the songs would be there if I did follow these steps. Well, NONE of them are in my purchase history.....probably the real problem here. I had an original iPod Nano and then upgraded to my current iTouch.....same computer for both. Could there have been a problem at the point of switching over to the iTouch? That doesn't make sence to me because it is through iTunes and it was the same account for both. I thought I'd be smart and put all the songs in a playlist and burn to a CD and them load them back in that way.....but I was not authorized to burn to a CD....go figure. Any idease would be great!!
Similar Messages
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Does anyone know how to update to ios5 when getting this error message?
Go to iTunes>Preferences>Devices and select the iPod backjp and click on delete and try again.
Also
- Reboot the computer
- Try another cable
- Try another USB port -
I cannot sync my iPhone with iTunes for Windows. Even if the computer is authorized, it keeps on displaying an error message that tells that this computer is not authorized. I already tried to do the resolutions you have given in case this situation happens.
It's an endless circle.
See if these instructions help: iTunes repeatedly prompts to authorize computer to play iTunes Store purchases -
Can't add music my iPhone from iTunes.
When I try to drag a song over to my phone, I get the circle w/ the syncing line through it, but it does not update/load.
[Manually manage music and videos] is checked. And, this is the only Mac I have ever used to add music to my phone.
Also, just updated the phone's software today, and iTunes' software is already up to date.Hi Gregg,
Have you tried resetting the device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once the Home screen redisplays, see if your Music app is behaving normally.
Cheers,
GB -
my iPhone won't sync to my iTunes because it says my computer is not authorized. When i do authorize it, it claims to already be authorized. When i re-sync my phone it says it is unauthorized. Any help?
Hello katey1717
If you are getting the repeated prompts of asking to authorize your Apple ID, then check out the article below to resolve the issue. Make sure that you go through and remove the SC Info folder and try to authorizer again as that resolved it for me when I had that issue.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Regards,
-Norm G. -
We are currently in a published desktop environment in Citrix XenApp 6.5. Server is running on Windows 2008 R2. Users are not able to save PDF's into the redirected folders (ie Desktop or My Documents). Exactly same issue described in "The disk you were saving to or the disk used for temporary file is full...." Anyone has any suggestion??
Same problem here. Any ideas?
Saving with Shortcut "CRTL+SHIFT+S" works just fine.
Using IE 11.0.9600.17728 and Adobe Reader 11.0.10 -
I am trying to download ringtones using Zedge. My wife had no problem doing t his and she set up my computer and my phone but it won't sync. says my computer is not authorized. She did the same steps on my computer and phone as she did on her computer and phone but mine not working. Help.
If you really are running OS 10.4.6 you have a long way to go!
So, assuming you are not, what version of OS X do you have? -
Bought an album on iTunes. One of the 27 tracks on the album won't play. Get a pop up window saying - "This computer is not authorized to play "All Time High". Would you like to authorize it?"
I sign in with my Apple ID and password and then I get the message saying "This computer is already authorized."
How can I play the track?Click here and request assistance.
(71848) -
Itunes cancels burns because "you are not authorized"
Update to my question posted 23 June 2007. I continue to have the same problem with syncing my ipod that I described in my original post. I have to "authorize" the (already authorized) computer every time I connect my ipod while itunes starts erasing the ipod, then sync again to replace the tracks that were erased. Annoying but not impossible.
Just d/l'd itunes 8. Problem is now worse. I am unable to burn a CD of a recently purchased song because "you are not authorized". I've tried authorizing the PC. I've tried de-authorizing and then re-authorizing computer. itunes invariably tells me I've successfully authorized, then tells me I'm not authorized when I try to burn the CD.
Would love to hear suggestions before I waste another morning on the phone with tech support!Just ran into this myself, not having synced since May. Came on line to find the answer myself. Even more complicated, out of a list of 100 songs that it told my I was not authorized to play on this computer, some of them are actually still on my ipod (thank god), but now I'm afraid to resync for fear I will lose them or other items. Sorry I don't have the answer. I came looking for the answer myself. Could you, however, help me with how you are trying to "re-authorize" your computer, as I do not even know how to do that. Thanks.
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iTunes says that my computer is not authorized.
I recently installed a new computer.
How do I authorize it?If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
(103238) -
Access Priveleges Error Message - Cannot Trasnfer Songs to iPod Nano
I download songs and then try to transfer from iTunes to my Nano but nothing happens. I've tried both manually and automatic - neither work.
But when I did try to drag the tunes to the iPod icon I got the following error message:
"You do not have enough access priveleges for this action"
Any idea what this means and how do I fix it?
ThanksI'm having the same problem, without the Invalid Service Version:
---2Gb nano
---Plug in, shows up in device list as a USB drive, even though neither the "manually manage Music" or "Enable Disk Use" is checked.
---139 songs in library, 0 songs on IPOD
---Click "Sync", 1-2 seconds later says updated, still no songs
---IPOD displays "Do Not Connect", if I rclick "Remove Hardware" on taskbar and select "Safely remove USB Drive", Ipod clears and is also removed from Itunes
My Daughter installed this. Smells like the wrong driver is in there, but I can't find an ".inf" file for the ipod. If I delete the USB driver and then plug in the IPOD, it dipays "New HArdware Found Ipod", but the n is says "USB Drive" and reverts to same behavior.
---7.01 Itunes, V1.3 nano software downloaded 10/30.
Any Ideas? -
Error message cannot find song
Every time I try to buy a song on iPhone I today started to get error message (can't find song) I search a song it finds it I press buy and I get error message can't find song I'm signed in an iBooks also signed in I restarted , restoring login logout everthing I read on Internet. I think it just won't let me buy till I update software?
I think there was a update to the iTunes app the other day but I can't be sure
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I have Safari 8.0.5 and have a mac running OS X Yosemite 10.10.3
The issues started when entering a site that required flash. I received a message that I had to upgrade flash and when attempting to upgrade the system crashed. I then tried to uninstall and reinstall and now get the below error, which directs me back to the install site which starts the process all over again and I'm not getting anywhere!!! Please help!!!Hi karis20774009,
To accurately identify the issue, and help us improve the online installer experience, we would really appreciate it if you could do the following for us:
Perform a speed test on your internet connection. There are a myriad of sites that do this, for example, www.speedtest.net,www.speakeasy.net/speedtest, www.dslreports.com/speedtest, and your internet provider may also have a page in their support/help section to do a speedtest.
Goto Location --> ~/Librarly/Logs/Adobe_ADMLogs
Upload the two log files (Adobe_ADM.log and Adobe_GDE.log) using the instructions posted here https://forums.adobe.com/thread/1408375
Reply back to this thread with the results of the download speed test and the URL to the uploaded log files.
In the mean time, the offline installer is posted at Installation problems | Flash Player | Mac page in the 'Still having problems' section should work for you.
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Piyush -
After verifying that the computer is authorize, I hit sync and after a few minutes it I get the message that the iphone cannot be synced because the computer is no longer authorized for purchased items that are on this iphone. Why????
Hi, ImTiffanyA.
The most common cause for this issue would be media present that is purchased with another Apple ID. The article below will walk you through the process of verifying if that is the case or correcting the issue if not.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Cheers,
Jason H. -
I am having a problem with the new iTunes store. I can connect my ipod, and it will show that it is syncing. Once the sync is complete on iTunes, my ipod still shows that it is connected, do not eject. I have not had a problem with this until the new verision of iTunes. When I go to eject my ipod, it tells me that it can't eject due to application being used in another program. I did receive an ipad 2 for Christmas, that I also sync with iTunes, but only the ipad shows up in my devices on the site, what happened to my ipod device and how to add it back to devices? Help is greatly appreciated. Thanks.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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