Error message comes up when try to install Lync 2010 in a windows XP machine

Hi everyone, this issue is from one of our customer, Ravi Hegde. The error message is " the procedure entry point EventWrite could not be located in the dynamic link lirary ADVAPI32.dll" when try to install the Lync 2010 client in a windows XP
manchine.
does anyone here meet the same issue before and share the solution? many thanks.

Hi Alex,
Please open an elevated command prompt and run the below command;
sfc /scannow
In the event that this doesn't work you might try some of the the below from reading;
1.) jumping back to a realistic restore point that doesn't create a load of work for you in regards to program installation
2.) performing a repair on the OS
3.) Installing all outstanding windows and office updates as these often replace the existing DLL
4.) Repair of Microsoft Office
5.) clean OS install or image deployment
Kind regards
Ben

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