Error message connecting to the store with 7.6

I getting an error message saying it timed out. This happened when i first downloaded iTunes 7.5 on my new Vista running computer a month ago but i fixed it by going into Norton and putting iTunes to allow. I went to go do the same thign because maybe it reset but it is still on allow. I can only access the store when i turn off the Norton firewall and i don't want to do that everytime i want to view the store. Can someone please help me. (My Vista firewall is off)

I have 5.0.1 and also had the same issue. It seems Windows users are having problems as well.
I was able to resolve it by deleting some cookies and emptying the safari cache.
This article show what cookies to delete as well as how to delete them.
http://docs.info.apple.com/article.html?artnum=301628
Regards.

Similar Messages

Error when connecting to the RDSH with WebApps

I have a Server with RDGW, RDCB, RDWA. Then I have an other Server with RDSH installed. I published some Apps from the RDSH. When I logon now, I can see the WebApps on the Website.
If I start a WebApp, I get the connection Information:
Publisher: RDGW
Type: RemoteApp-Programm
Path: Calc
Name: Calculator
Remote Computer: RDSH name (is unknown for the client, But the RDGW knows this server from DNS)
Gatewayserver: RDGW
Then I get an Error:
Disconnected Remote App
All Certificates are trusted (I don't get any certificate error message).
---------------- 10.48.40.36 ------------------------------ 10.253.24.101 ----------
|Windows 7 |-----------------------| RDWA / RDGW /RDCB |------------------------| RDSH |
---------------- 10.57.27.42 ----------------------------- 10.253.24.100 ----------
The Network Adapter 10.253.24.100 is shared, so this can be accessed from the other adapter.

Yes. It's a public trusted CA. I have no Certificates warnings.
If I connect to the "internal" Address (10.253.24.100) then it works perfectly.
I shared the internal interface. But it seems, that I have to enable somthing else. How can I get more detailed logs?

TS1424 Whenever i try to connect to the store with my account it says that itunes is currently unavailable; try again later. However my wife's sign in works just fine.

Whenever I try to sign in on itunes it says the store is temporarily unavailable. However my wife's sign in works just fine. My apple ID and password seems to work fine everywhere else.

Check out the "More Like This" section over there ========>
In the future, try a search before posting.

TS1368 I cannot connect to the iTunes Store. I receive Error Code -1202. This problem began yesterday. I have been successfully connecting to the store for months on this PC. I am running Windows 7 and the Windows Security Center. Thanks for any help

I am unable to connect to the iTunes Store. This issue began yesterday, 3/11/13. I previously have been able to connect to the store successfully on this computer which runs Windows 7 and Security Center since November. I also used the iTunes Store on my previous computer for several years. I am able to connect to the store with my new iPod Touch 5th generation. I did a Google search for Error Code -1202 but did not find any pertinent results. I would greatly appreciate any assistance in troubleshooting this situation. Thank you!

Hello alankilner,
And welcome to Apple Discussions!
Using Proxy: Yes
Try temporarily disabling this setting by following the steps outlined in this Apple support document.
http://support.apple.com/kb/TS1490
B-rock

ITunes crashing when connecting to the store on Windows 8.1

Hello,
I had iTunes crashing when connecting to the iTunes Store with an Apple ID. I tried unsucessfully all the solutions posted on the many threads of people having the same issue. So I decided to reinstall Windows. A clean Windows 8.1 install from the Microsoft DVD. And guess what, it is still crashing! How can this even be possible?
The problem:
- iTunes crashes when connecting to the store with an Apple ID. It connects, briefly freezes, then crashes.
- I can access the store without an Apple ID without crashes. But it crashes as soon as I connect with an Apple ID.
The system:
- A clean, fully updated, Windows 8.1 Pro w/ WMC install from the Microsoft DVD.
- Applications I installed, along with iTunes: Adobe Reader, Google Chrome, Skype, Office 2013. Nothing else. No crapware. No nothing. These are fairly common applications that shouldn't conflict with iTunes.
- Antivirus is the built-in Windows Defender.
- Firewall is the built-in Windows Firewall.
- Intel HD Graphics 3000 on an Acer V3-571-6486
- I have not moved Apple's folder from Romaing and Local AppData of the old systems... So it's a clean iTunes profile.
- I can sucessfully sign-in to the iTunes Store with this account on another computer
- I have tried with multiple accounts on this computer, all crashing
There are tons of threads about this. I tried all the solutions posted, including:
- Adding "C:\Program Files (x86)\Common Files\Apple\Apple Application Support" to the PATH environment variable
- Copying QTMovieWin.dll from "C:\Program Files (x86)\Common Files\Apple\Apple Application Support" to "C:\Program Files (x86)\iTunes"
- Moving QTMovieWin.dll from "C:\Program Files (x86)\Common Files\Apple\Apple Application Support" to "C:\Program Files (x86)\iTunes"
- Updating the graphics card to the latest available driver from Intel's website (9.17.10.3517, 2014-10-04)
- Downgrade the graphics driver (9.17.10.3347, 2014-01-29)
- Use the graphic's driver from Acer's website.
- Use Microsoft's Basic VGA Driver
- Disable the Graphic's Adapter entirely
- Have tried to monitor the process with ProcMon, looking for a hint like a missing file or registry entry, but have not found anything helpful.
These solutions seem to have worked for almost everyone, but not me. The crash details in the Windows Application log are useless. Faulty module name is 'unknown'.
I am out of solutions. Is there anything left to do? Can anyone out Apple debug the dump file or something? Is there any way to contact Apple about this issue?
Many thanks.

Hey zoyashahab,
Ok, so it sounds like there are two issues here we want to address, the first being the iTunes Store connection issue and the second being iTunes not recognizing your iOS devices.
First, I'd start with troubleshooting the recognition by following the steps in here:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If after getting that running again, you still can't connect to the iTunes Store, then I'd go through the troubleshooting steps in here:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Welcome to Apple Support Communities!
Best,
Delgadoh

HT1338 when I try to print, I get this error message "Communications Failure: The computer is no longer able to communicate with your printer. " followed by intruictions to turn off the printer and check connections etc. I am using an HP Officejet 6500 70

when I try to print, I get this error message "Communications Failure: The computer is no longer able to communicate with your printer. " followed by intruictions to turn off the printer and check connections etc. I am using an HP Officejet 6500 709e, connecter wirelessly

I'm using a mac (OS X - snow leopord) and am printing over the network (wirelessly).
HP Photosmart Premium Fax All in One - C410a
I was only able to print one page and then both my printer and my computer would display an error message about the printer's inability to print. Since then I've been able to resolve my specific problem.
I
1. uninstalled HP from my computer (checked to ensure that my printer was no longer visible in my printers and the HP Utility software was nowhere to be found),
2. grabbed the software/driver update from Aug, 2010,
3. installed the Aug, 2010 update, and my problems seem to have been fixed.
This is where I got my 2010 update from (obviously you should get the driver/software applicable to your OS and specific printer):
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-85379-1&cc=us&dlc=en&lc=en&...

HT203180 I have bought several tv seasons from the itunes store. Recently some episodes will not sync with my ipad. The error message is that the file "could not be read or written". Previous episodes of the same series synced successfully.

I have bought several tv seasons from the itunes store. Recently some episodes will not sync with my ipad. The error message is that the file "could not be read or written". Previous episodes of the same series synced successfully. Also while watching the same episode on my laptop (Mac Book Pro) it freezes.

I had this same message appear today when i was putting new music on my ipod touch 4th gen. The only difference is that I wasnt using an external drive. I was using the one on my computer. This is the first time i have had this problem

I just got an iphone and am trying to connect it to my itunes account. Getting the message " This iphone cannot be used because the Apple Mobile Device service is not started. How do I start it? Have already been back to the store with it and no change

I just got an iphone and am trying to connect it to my itunes account. Getting the message " This iphone cannot be used because the Apple Mobile Device service is not started. How do I start it? Have already been back to the store with it and no change.

http://tinyurl.com/3hs3g2u

Can somebody help me in finding a solution or an explanation to the problem I am currently experiencing as well as others wherein we cannot connect to the iTunes store (iTunes could not connect to the store. An unknown error occurred (0x80096004))?

Can somebody help me in finding a solution or an explanation to the problem I am currently experiencing as well as others wherein we cannot connect to the iTunes store. An error message appears and either says "iTunes could not connect to the store. An unknown error occurred (0x80096004). Make sure your network connection is active and try again" or "iTunes could not connect to the store.Make sure your network connection is active and try again." Despite the fact that my network connection is working quite fine, this problem still persists. I can say that my connection is fine because I can surf the internet and furthermore, I used to connect to the iTunes store just before this incident happened which started from April 17, 2014 and persists until today. I tried to solve the problem by following the troubleshoot procedures given in the support section of this site but it really did not solve the problem. I believe that others are experiencing this situation as well very similar to mine when it comes to the time of occurrence as I have read in the discussions in this site. Even though we have different network connections, operating systems and other specifications, we still experience the same problem, so is there really a problem with our computers or is it with the iTunes? And by the way, my computer works under Windows XP. Thanks a lot. God bless.

Try this...
Triple click anywhere in the line below to select it and press Ctrl+C to copy it.
cmd /k netsh winsock reset
Press the WinLogoKey+R to open the run dialog, then Ctrl+V to paste, then press enter/return.
You should get something similar to this:
Reboot the computer and the problem should be resolved.
If it doesn't work then perhaps a full tear down and rebuild of iTunes will fix things. See Troubleshooting issues with iTunes for Windows updates for details.
tt2

Hi I recently dropped my ipod touch and now it wont connect to itunes. Everytime i plug it in, i get an error message saying that the usb device is not recognized

hi I recently dropped my ipod touch and now it wont connect to itunes. Everytime i plug it in, i get an error message saying that the usb device is not recognized

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I bought the Keynote app for my MacBook, but when I open the application and try to install it, I get an error message saying that the application will not work with my MacBook. What gives? And, can I please request a refund? ($19.99 = a week's groceries)

I bought the Keynote app for my MacBook, but when I open the application and try to install it, I get an error message saying that the application will not work with my MacBook. What gives? And, can I please request a refund? ($19.99 = a week's groceries).
Thank you for your help! - I did try looking for all available specs about Keynote on the Apple iTunes website, and found nothing that could help me. HELP!

1
Close all iWork applications
2
Uninstall Keynote; this must be done with an application remover tool to delete the installation properly. Appcleaner is known to work correctly for this purpose, it is free and can be downloaded from here: Appcleaner Download
3
empty the trash
4
shutdown the Mac and restart. After the start up chime, hold down the shift key until the apple logo appears
let the Mac complete the start up procedure completely, it will take longer than usual as the hard drive is being repaired
5
Reinstall Keynote by logging into the Mac App Store using download / install

I originally installed Itunes with dial up but now have a high speed connection and I can no longer connect to the store

I have not been able to connect to the store to update, restore, download apps, or anything . I just get a connection error. I have turned off my firewall, added all the apple locations to my trusted sites, deleted the original dial up connection, and nothing seems to work. Does anyone know if iTunes is looking for that orginal path to the store?

Hi msmith9744!
I have an article here for you that can help you troubleshoot this issue with your connection to the iTunes store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Take care, and thanks for visiting the Apple Support Communities.
-Braden

Unknown error -3212. I updated to iTunes 11.4. I can no longer connect to the Store.

I updated to iTunes 11.4 when prompted. I can no longer connect to the Store. Tried all troubleshooting, checked Firewall, and my internet connection is fine. I re-downloaded iTunes and selected the "repair" radio button. Still has not resolved "unknown error occurred (-3212)". Does anyone have any other suggestions?

Hey there ILSquid,
It sounds like you have checked your firewall settings, and your internet connection but cannot get to the iTunes Store with your iTunes application and you get this error number 3212. I would look over the troubleshooting in the following article to see what steps have yet to be done. Infact I would recommend doing the troubleshooting sequentially from top to bottom.
Can't connect to the iTunes Store
If you still cannot get to the iTunes Store there is a more advanced troubleshooting article with more to try, here:
iTunes: Advanced iTunes Store troubleshooting
Thank you for using Apple Support Communities.
Take care,
Sterling

I have an iPhone 4. I tried updating it tonight to iOS7 through my just updated iTunes. I received an error message telling me the update couldn't be completed. My phone then went to the screen asking me to connect to iTunes which can't see my phone. Help

I have an iPhone 4. I tried updating it tonight to iOS7 through my just updated iTunes. I received an error message telling me the update couldn't be completed. My phone then went to the screen asking me to connect to iTunes which can't see my phone. Help!!

micron12
Hi I had a simular problem with my iPhone 4 and iPad 3 and found that the USB connection on the computer was at fault so I moved the connection to a USB port on the Mother board.This curred my problem,see if ti works for you.
Windows 7 and windows XP

I have installed Adobe digital additions and have tried to aurthorize but keep getting error message "Connection error" . The internet connection is working and I do have an Adobe ID can you help please

I have installed Adobe digital additions and have tried to authorize but keep getting error message "Connection error" . The internet connection is working and I do have an Adobe ID can you help please.
I have been using Adobe reader for PC to download my eBooks but the eBook Vendor has switch to Digital Addition,

this is from sjpt,
Try completely removing any authorization using ctrl-shift-D to ADE (cmd-shift-D if on Mac).
Restart ADE, and then reauthorize with your Adobe ID.

Error message connecting to the store with 7.6

Similar Messages

Maybe you are looking for