ERROR MESSAGE: COULD NOT ACCESS LOCATION %APPDATA%/

We had just installed wireless at home and our itunes was there according to my sons and it vanished. He was told to uninstall itunes and quick time which he tried. But he keeps getting half way through the uninstall of both and keeps getting an erro message: Could not access location %appdata%/
What should be our next step?

With that particular variety of 1606 (it's a 1606 error message even though the 1606 error message number isn't returned by the iTunes installer), the following Microsoft document is worth a try:
You receive an "Error 1606" error message when you try to install or remove a Microsoft program

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