Error message: "Document Failed to Print"

Question

Every time I print to the Adobe PDF Printer, I get this error message: "Document Failed to Print". 
Problem is that the PDF is created just fine.  So it's a ghost error.
I have Windows XP Professional SP3, Acrobat X Pro 10.1.0.
I've repaired Acrobat and still get the same error.  Any ideas?
J.R.

Answer 1

Here's what I get in the temp directory after the "failed" print
The swtag.log file below
2011-08-22 21:36:52 [1596] SWTAG: _info_: __SWTAG_LOG_FILE__
2011-08-22 21:36:52 [1596] SWTAG: _info_: Get privilege info for "C:\DOCUME~1\JR\LOCALS~1\Temp\swtag.log" returned 0
2011-08-22 21:36:52 [1596] SWTAG: _info_: Set privilege info for "C:\DOCUME~1\JR\LOCALS~1\Temp\swtag.log" returned 0
2011-08-22 21:36:52 [1596] SWTAG: _info_: ==========================================
2011-08-22 21:36:52 [1596] SWTAG: _info_: Start SWTAGGING productName=Acrobat X Pro; licensingCode=AcrobatPro-AS1-Win-GM; locale=MUL; caller=1
2011-08-22 21:36:52 [1596] SWTAG: _info_: Get privilege info for "C:\Documents and Settings\All Users\Application Data\regid.1986-12.com.adobe" returned 0
2011-08-22 21:36:52 [1596] SWTAG: _info_: Set privilege info for "C:\Documents and Settings\All Users\Application Data\regid.1986-12.com.adobe" returned 0
2011-08-22 21:36:52 [1596] SWTAG: _info_: Reading existing C:\Documents and Settings\All Users\Application Data\regid.1986-12.com.adobe\regid.1986-12.com.adobe_AcrobatPro-AS1-Win-GM-MUL.swidtag file
2011-08-22 21:36:52 [1596] SWTAG: _info_: End SWTAGGING
2011-08-22 21:36:52 [1596] SWTAG: _info_: ==========================================
The amt3.log file below
2011-08-22 21:36:52 [1596]  AMT: START SESSION, library version 3.5.0.34,3.5
2011-08-22 21:36:52 [1596]  AMT: Initializing C:\Program Files\Adobe\Acrobat 10.0\Acrobat
2011-08-22 21:36:52 [1596]  AMT: Adobe License Manager version 3.5 (build 2.0) RELEASE
2011-08-22 21:36:52 [1596]  AMT: Failed to disable Virtualization SetTokenInformation Failed
2011-08-22 21:36:52 [1596]  ServiceLoader: looking for library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\adobe_caps.dll
2011-08-22 21:36:52 [1596]  ServiceLoader: Found library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\adobe_caps.dll
2011-08-22 21:36:52 [1596]  PCD thread: PCD thread started
2011-08-22 21:36:52 [1596]  PCDService: PCD Service in threaded mode
2011-08-22 21:36:52 [1596]  performance: AMTPreObtainProductLicense took 18.970846 ms
2011-08-22 21:36:52 [1596]  ServiceLoader: looking for library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Adobe_OOBE_Launcher.dll
2011-08-22 21:36:52 [1596]  ServiceLoader: Found library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Adobe_OOBE_Launcher.dll
2011-08-22 21:36:52 [1596]  AMT: App Product Locale [0] = en_US
2011-08-22 21:36:52 [1596]  config: Loading configuration for C:\Program Files\Adobe\Acrobat 10.0\Acrobat\AMT\application.xml
2011-08-22 21:36:52 [1596]  config: Found payload code {AC76BA86-1033-F400-7760-000000000005}
2011-08-22 21:36:52 [1596]  PCDService: found driver code {AC76BA86-1033-F400-7760-000000000005}
2011-08-22 21:36:52 [1596]  config: config: Host app was installed, using installed license configuration.
2011-08-22 21:36:52 [1596]  PCDService: No value for key [FLMap] in hive [AcrobatPro-AS1-Win-GM{|}ALL] in cache.
2011-08-22 21:36:52 [1596]  config: Setting current license to the driver at startup because no mapping was found.
2011-08-22 21:36:52 [1596]  config: Setting current license to AcrobatPro-AS1-Win-GM [ALL]
2011-08-22 21:36:52 [1596]  config: payload code: {AC76BA86-1033-F400-7760-000000000005}
2011-08-22 21:36:52 [1596]  config: driver payload code: {AC76BA86-1033-F400-7760-000000000005}
2011-08-22 21:36:52 [1596]  config: driver licensing code: AcrobatPro-AS1-Win-GM
2011-08-22 21:36:52 [1596]  config: current licensing code: AcrobatPro-AS1-Win-GM
2011-08-22 21:36:52 [1596]  config: current locale code: ALL
2011-08-22 21:36:52 [1596]  config: Done loading configuration
2011-08-22 21:36:52 [1596]  PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596]  AMT: installedLanguages against the app payloadcode not found
2011-08-22 21:36:52 [1596]  AMT: No locales found from Master PCD, hence defaulting to inPreferredLocales
2011-08-22 21:36:52 [1596]  config: Setting insalled locales
2011-08-22 21:36:52 [1596]  config: Changing locale to "en_US" because old locale "" is not in the new list of installed languages
2011-08-22 21:36:52 [1596]  ServiceLoader: looking for library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\asneu.dll
2011-08-22 21:36:52 [1596]  ServiceLoader: Found library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\asneu.dll
2011-08-22 21:36:52 [1596]  AMT: config: Finding license info for payload: {AC76BA86-1033-F400-7760-000000000005}
2011-08-22 21:36:52 [1596]  AMT: config: PayloadCode: {AC76BA86-1033-F400-7760-000000000005}
2011-08-22 21:36:52 [1596]  AMT: config: Driver PayloadCode: {AC76BA86-1033-F400-7760-000000000005}
2011-08-22 21:36:52 [1596]  AMT: config: Installed LicensingCode: AcrobatPro-AS1-Win-GM
2011-08-22 21:36:52 [1596]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596]  PCDService: No value for key [BridgeTalkCode] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596]  PCDService: No value for key [BridgeTalkCode] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596]  PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [AcrobatPro-AS1-Win-GM] in master.
2011-08-22 21:36:52 [1596]  PCDService: No value for key [EULA] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596]  PCDService: No value for key [Registration] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596]  PCDService: No value for key [Registration] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596]  PCDService: No value for key [Growl] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596]  PCDService: No value for key [Growl] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596]  PCDService: No value for key [Updates] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596]  PCDService: No value for key [Updates] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596]  AMT: config: No BridgeTalkCode found in configuration; Bridgetalk will be disabled.
2011-08-22 21:36:52 [1596]  PCDService: No value for key [SuiteFeatureCount] in hive [AcrobatPro-AS1-Win-GM] in master.
2011-08-22 21:36:52 [1596]  AMT: Application can be serialized (sif file found).
2011-08-22 21:36:52 [1596]  PCDService: No value for key [SN] in hive [AcrobatPro-AS1-Win-GM{|}en_US] in cache.
2011-08-22 21:36:52 [1596]  config: No en_US licensed serial number found in AcrobatPro-AS1-Win-GM
2011-08-22 21:36:52 [1596]  config: Setting current license to AcrobatPro-AS1-Win-GM [ALL]
2011-08-22 21:36:52 [1596]  AMT: Subsequent launch (serial [97078272311393882603]).
2011-08-22 21:36:52 [1596]  AMT: Application state initialized.  Obtaining Product License.
2011-08-22 21:36:52 [1596]  AMT: Obtaining client features from cache.
2011-08-22 21:36:52 [1596]  AMT: Obtaining client product info from cache.
2011-08-22 21:36:52 [1596]  AMT: Running in PROV_APP
2011-08-22 21:36:52 [1596]  PCDService: No value for key [EULADelay] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596]  PCDService: No value for key [EULADelay] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596]  PCDService: No value for key [MediaTag] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596]  config: No media tag found for payload {AC76BA86-1033-F400-7760-000000000005}
2011-08-22 21:36:52 [1596]  config: Using default media policy RET
2011-08-22 21:36:52 [1596]  uiswitch: EULA has already been accepted.
2011-08-22 21:36:52 [1596]  AMT: This is a subsequent launch. Deferring services.
2011-08-22 21:36:52 [1596]  performance: AMTObtainProductLicense took 77.208977 ms
2011-08-22 21:36:52 [1596]  AMT: AMT: Validating Product License.
2011-08-22 21:36:52 [1596]  AMT: Launch Workflow not yet done in foreground in this session.
2011-08-22 21:36:52 [1596]  AMT: Starting Foreground Subsequent Launch Workflow
2011-08-22 21:36:52 [1596]  AMT: Running in PROV_APP
2011-08-22 21:36:52 [1596]  PCDService: No value for key [EULADelay] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596]  PCDService: No value for key [EULADelay] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596]  PCDService: No value for key [MediaTag] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596]  config: No media tag found for payload {AC76BA86-1033-F400-7760-000000000005}
2011-08-22 21:36:52 [1596]  config: Using default media policy RET
2011-08-22 21:36:52 [1596]  uiswitch: EULA has already been accepted.
2011-08-22 21:36:52 [1596]  AMT: Starting ALM workflow.
2011-08-22 21:36:52 [1596]  AMT: Initializing ALM for serialized activation.
2011-08-22 21:36:52 [1596]  ALMService: Initializing as licensed app
2011-08-22 21:36:52 [1596]  ALM: _info_: Start ALM 3.5 Release (build 3.5.2.0)
2011-08-22 21:36:52 [1596]  SLCoreService: Starting up SLCore 1.5 Release (build 1.5.21.224873).
2011-08-22 21:36:52 [1596]  SLCoreService: Service construction took 0.2 ms and succeed.
2011-08-22 21:36:52 [1596]  ALM: _info_: LEID passed AcrobatPro-AS1-Win-GM is used to configure SLCore = 0
2011-08-22 21:36:52 [1596]  ALM: _info_: Host app is Licensable App
2011-08-22 21:36:52 [1596]  PCDService: No value for key [AcrobatPro-AS1-Win-GM{|}0] in hive [SSC-AS1-LE-Dominance] in master.
2011-08-22 21:36:52 [1596]  ALM: _info_: Found LEID AcrobatPro-AS1-Win-GM with AMT Path C:\Program Files\Adobe\Acrobat 10.0\Acrobat\AMT
2011-08-22 21:36:52 [1596]  PCDService: No value for key [MediaTag] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596]  config: No media tag found for payload {AC76BA86-1033-F400-7760-000000000005}
2011-08-22 21:36:52 [1596]  config: Using default media policy RET
2011-08-22 21:36:52 [1596]  ALM: _info_: MediaTagPolicy is RET
2011-08-22 21:36:52 [1596]  PCDService: No value for key [NTL_WO_SN] in hive [AcrobatPro-AS1-Win-GM] in master.
2011-08-22 21:36:52 [1596]  ALM: _info_: Canonical LEID is AcrobatPro-AS1-Win-GM
2011-08-22 21:36:52 [1596]  ALM: _info_: Driver LEID is AcrobatPro-AS1-Win-GM
2011-08-22 21:36:52 [1596]  PCDService: No value for key [970787076197273632833643] in hive [RejectedSNDomain_CS5] in cache.
2011-08-22 21:36:52 [1596]  SLCoreService: Reading product config [C:\Program Files\Adobe\Acrobat 10.0\Acrobat\AMT\SLConfig.xml]
2011-08-22 21:36:52 [1596]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2011-08-22 21:36:52 [1596]  PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596]  PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596]  ALM: _info_: Set Running Locale to en_US
2011-08-22 21:36:52 [1596]  ALM: _time_: (func: ALM_Initialize, duration: 0.015 sec)
2011-08-22 21:36:52 [1596]  AMT: Performing ALM silent license verification.
2011-08-22 21:36:52 [1596]  PCDService: No value for key [EncryptedSerial] in hive [{AC76BA86-1033-F400-7760-000000000005}] in cache.
2011-08-22 21:36:52 [1596]  PCDService: No value for key [Serial] in hive [{AC76BA86-1033-F400-7760-000000000005}] in cache.
2011-08-22 21:36:52 [1596]  config: No pre-serial number found in {AC76BA86-1033-F400-7760-000000000005}
2011-08-22 21:36:52 [1596]  PCDService: No value for key [PSN] in hive [AcrobatPro-AS1-Win-GM{|}en_US] in cache.
2011-08-22 21:36:52 [1596]  config: No en_US provisional serial number found in AcrobatPro-AS1-Win-GM
2011-08-22 21:36:52 [1596]  PCDService: No value for key [PSN] in hive [AcrobatPro-AS1-Win-GM{|}ALL] in cache.
2011-08-22 21:36:52 [1596]  config: No ALL provisional serial number found in AcrobatPro-AS1-Win-GM
2011-08-22 21:36:52 [1596]  ALM: _info_: Validate license at Post-Chrome time, running locale is en_US
2011-08-22 21:36:52 [1596]  ALM: _info_: Searching license for locale en_US ...
2011-08-22 21:36:52 [1596]  PCDService: No value for key [SN] in hive [AcrobatPro-AS1-Win-GM{|}en_US] in cache.
2011-08-22 21:36:52 [1596]  config: No en_US licensed serial number found in AcrobatPro-AS1-Win-GM
2011-08-22 21:36:52 [1596]  PCDService: No value for key [970782723113938826035378] in hive [RejectedSNDomain_CS5] in cache.
2011-08-22 21:36:52 [1596]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2011-08-22 21:36:52 [1596]  PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596]  PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2011-08-22 21:36:52 [1596]  PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596]  PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596]  ALM: _info_: Found existing serialization under LEID AcrobatPro-AS1-Win-GM, the serial number locale is ALL
2011-08-22 21:36:52 [1596]  ALM: _info_: This is the running locale, stop the search
2011-08-22 21:36:52 [1596]  PCDService: No value for key [SN] in hive [AcrobatPro-AS1-Win-GM{|}en_US] in cache.
2011-08-22 21:36:52 [1596]  config: No en_US licensed serial number found in AcrobatPro-AS1-Win-GM
2011-08-22 21:36:52 [1596]  PCDService: No value for key [970782723113938826035378] in hive [RejectedSNDomain_CS5] in cache.
2011-08-22 21:36:52 [1596]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2011-08-22 21:36:52 [1596]  PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596]  PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2011-08-22 21:36:52 [1596]  PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596]  PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596]  PCDService: No value for key [970782723113938826035378] in hive [RejectedSNDomain_CS5] in cache.
2011-08-22 21:36:52 [1596]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2011-08-22 21:36:52 [1596]  PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596]  PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596]  PCDService: No value for key [970782723113938826035378] in hive [RejectedSNDomain_CS5] in cache.
2011-08-22 21:36:52 [1596]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2011-08-22 21:36:52 [1596]  PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596]  PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596]  config: Setting current license to AcrobatPro-AS1-Win-GM [ALL]
2011-08-22 21:36:52 [1596]  SLCoreService: Syncing to license store...
2011-08-22 21:36:52 [1596]  SLCoreService: Found server mkey.
2011-08-22 21:36:52 [1596]  SLCoreService: Loading license references...
2011-08-22 21:36:52 [1596]  SLCoreService: Found 3 license file(s)
2011-08-22 21:36:52 [1596]  SLCoreService: Parsing license file [184302669.lic] succeed.
2011-08-22 21:36:52 [1596]  SLCoreService: Parsing license file [44436013.lic] succeed.
2011-08-22 21:36:52 [1596]  SLCoreService: Parsing license file [95983277.lic] succeed.
2011-08-22 21:36:52 [1596]  SLCoreService: License store synchronization took 153.1 ms and succeed.
2011-08-22 21:36:52 [1596]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2011-08-22 21:36:52 [1596]  PCDService: No value for key [PDApp_WF] in hive [AcrobatPro-AS1-Win-GM] in cache.
2011-08-22 21:36:52 [1596]  ALM: _info_: Performing Disabled Check
2011-08-22 21:36:52 [1596]  SLCoreService: Feature ALM_AcrobatProfessionalGM_10.0 is enabled.
2011-08-22 21:36:52 [1596]  SLCoreService: Feature Acrobat_10.0 is enabled.
2011-08-22 21:36:52 [1596]  SLCoreService: Feature Acrobat_Base_10.0 is enabled.
2011-08-22 21:36:52 [1596]  SLCoreService: Feature Acrobat_Distiller_10.0 is enabled.
2011-08-22 21:36:52 [1596]  SLCoreService: Feature Acrobat_Professional_10.0 is enabled.
2011-08-22 21:36:52 [1596]  SLCoreService: Feature ALM_AcrobatProfessionalGM_10.0 is enabled.
2011-08-22 21:36:52 [1596]  SLCoreService: Feature Acrobat_10.0 is enabled.
2011-08-22 21:36:52 [1596]  SLCoreService: Feature Acrobat_Base_10.0 is enabled.
2011-08-22 21:36:52 [1596]  SLCoreService: Feature Acrobat_Distiller_10.0 is enabled.
2011-08-22 21:36:52 [1596]  SLCoreService: Feature Acrobat_Professional_10.0 is enabled.
2011-08-22 21:36:52 [1596]  PCDService: No value for key [ALM_Info_S1] in hive [AcrobatPro-AS1-Win-GM{|}ALL] in cache.
2011-08-22 21:36:52 [1596]  ALM: _info_: Performing Block Check
2011-08-22 21:36:52 [1596]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2011-08-22 21:36:52 [1596]  ALM: _info_: Block Check ByPassed
2011-08-22 21:36:52 [1596]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2011-08-22 21:36:52 [1596]  ALM: _time_: (func: ALM_License_SilentValidate, duration: 0.172 sec)
2011-08-22 21:36:52 [1596]  ALM: _info_: ALM_License_SilentValidate return license status: Valid And Activated
2011-08-22 21:36:52 [1596]  AMT: License check shows serialized product is already activated.
2011-08-22 21:36:52 [1596]  ALM: _info_: Entered ALM_NeedANAG
2011-08-22 21:36:52 [1596]  ALM: _info_: Exiting ALM_NeedANAG
2011-08-22 21:36:52 [1596]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596]  PCDService: No value for key [Updates] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596]  PCDService: No value for key [Updates] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596]  AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2011-08-22 21:36:52 [1596]  ServiceLoader: looking for library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\updaternotifications.dll
2011-08-22 21:36:52 [1596]  ServiceLoader: Failed to find updaternotifications.dll
2011-08-22 21:36:52 [1596]  AUMService: IsUpdaterEnabled call
2011-08-22 21:36:52 [1596]  ServiceLoader: Symbol UpdaterNotificationsIsUpdaterEnabled can't be found in library updaternotifications.dll because the library has not been added to the loader
2011-08-22 21:36:52 [1596]  AUMService: Could not load function UpdaterNotificationsIsUpdaterEnabled
2011-08-22 21:36:52 [1596]  ALM: _info_: Deactivation menu is enabled
2011-08-22 21:36:52 [1596]  AMT: Completed Launch Workflow successfully.
2011-08-22 21:36:52 [1596]  AMT: Checking client features against cache.
2011-08-22 21:36:52 [1596]  AMT: Feature Acrobat 10.0 is licensed (was licensed).
2011-08-22 21:36:52 [1596]  AMT: Feature Acrobat_Viewer 10.0 is unlicensed (was unlicensed).
2011-08-22 21:36:52 [1596]  AMT: Feature Acrobat_Distiller 10.0 is licensed (was licensed).
2011-08-22 21:36:52 [1596]  AMT: Feature Shared_Designer 10.0 is unlicensed (was unlicensed).
2011-08-22 21:36:52 [1596]  AMT: Feature Acrobat_DeepExploration 10.0 is unlicensed (was unlicensed).
2011-08-22 21:36:52 [1596]  AMT: Feature AMT_ALLOW_DRAGDROP_INSTALL 3.0 is unlicensed (was unlicensed).
2011-08-22 21:36:52 [1596]  AMT: Validating client product info against cache.
2011-08-22 21:36:52 [1596]  AMT: Starting Data Collection for SWTag_Init()
2011-08-22 21:36:52 [1596]  AMT: DoISOTagging() productCanonicalLEID = AcrobatPro-AS1-Win-GM;outMappedLEID =  AcrobatPro-AS1-Win-GM, unused = AcrobatPro-AS1-Win-GM
2011-08-22 21:36:52 [1596]  AMT: DoISOTagging() productPayloadCode = {AC76BA86-1033-F400-7760-000000000005};driverPayloadCode =  {AC76BA86-1033-F400-7760-000000000005}
2011-08-22 21:36:52 [1596]  AMT: SWTag_Init() Tags Arguments Acrobat X Pro; AcrobatPro-AS1-Win-GM; MUL
2011-08-22 21:36:52 [1596]  AMT: DoISOTagging() License Status = activated
2011-08-22 21:36:52 [1596]  AMT: DoISOTagging() Tags 970782723113938826035378; 10.0; RETAIL
2011-08-22 21:36:52 [1596]  AMT: DoISOTagging() Product Version 10; 0
2011-08-22 21:36:52 [1596]  AMT: AMT: Product License Validated.
2011-08-22 21:36:52 [1596]  performance: AMTValidateProductLicense took 222.976379 ms
2011-08-22 21:36:59 [368]  AMT: START SESSION, library version 3.5.0.34,3.5
2011-08-22 21:36:59 [368]  AMT: Initializing C:\Program Files\Adobe\Acrobat 10.0\Acrobat\
2011-08-22 21:36:59 [368]  AMT: Adobe License Manager version 3.5 (build 2.0) RELEASE
2011-08-22 21:36:59 [368]  AMT: Failed to disable Virtualization SetTokenInformation Failed
2011-08-22 21:36:59 [368]  ServiceLoader: looking for library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\adobe_caps.dll
2011-08-22 21:36:59 [368]  ServiceLoader: Found library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\adobe_caps.dll
2011-08-22 21:36:59 [368]  PCDService: PCD Service in threaded mode
2011-08-22 21:36:59 [368]  performance: AMTPreObtainProductLicense took 8.492141 ms
2011-08-22 21:36:59 [368]  PCD thread: PCD thread started
2011-08-22 21:37:04 [368]  ServiceLoader: looking for library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Adobe_OOBE_Launcher.dll
2011-08-22 21:37:04 [368]  ServiceLoader: Found library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Adobe_OOBE_Launcher.dll
2011-08-22 21:37:04 [368]  AMT: App Product Locale [0] = en_US
2011-08-22 21:37:04 [368]  config: Loading configuration for C:\Program Files\Adobe\Acrobat 10.0\Acrobat\AMT\application.xml
2011-08-22 21:37:04 [368]  config: Found payload code {AC76BA86-1033-F400-7760-000000000005}
2011-08-22 21:37:04 [368]  PCDService: found driver code {AC76BA86-1033-F400-7760-000000000005}
2011-08-22 21:37:04 [368]  config: config: Host app was installed, using installed license configuration.
2011-08-22 21:37:04 [368]  PCDService: No value for key [FLMap] in hive [AcrobatPro-AS1-Win-GM{|}ALL] in cache.
2011-08-22 21:37:04 [368]  config: Setting current license to the driver at startup because no mapping was found.
2011-08-22 21:37:04 [368]  config: Setting current license to AcrobatPro-AS1-Win-GM [ALL]
2011-08-22 21:37:04 [368]  config: payload code: {AC76BA86-1033-F400-7760-000000000005}
2011-08-22 21:37:04 [368]  config: driver payload code: {AC76BA86-1033-F400-7760-000000000005}
2011-08-22 21:37:04 [368]  config: driver licensing code: AcrobatPro-AS1-Win-GM
2011-08-22 21:37:04 [368]  config: current licensing code: AcrobatPro-AS1-Win-GM
2011-08-22 21:37:04 [368]  config: current locale code: ALL
2011-08-22 21:37:04 [368]  config: Done loading configuration
2011-08-22 21:37:04 [368]  PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:37:04 [368]  AMT: installedLanguages against the app payloadcode not found
2011-08-22 21:37:04 [368]  AMT: No locales found from Master PCD, hence defaulting to inPreferredLocales
2011-08-22 21:37:04 [368]  config: Setting insalled locales
2011-08-22 21:37:04 [368]  config: Changing locale to "en_US" because old locale "" is not in the new list of installed languages
2011-08-22 21:37:04 [368]  ServiceLoader: looking for library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\asneu.dll
2011-08-22 21:37:04 [368]  ServiceLoader: Found library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\asneu.dll
2011-08-22 21:37:04 [368]  AMT: config: Finding license info for payload: {AC76BA86-1033-F400-7760-000000000005}
2011-08-22 21:37:04 [368]  AMT: config: PayloadCode: {AC76BA86-1033-F400-7760-000000000005}
2011-08-22 21:37:04 [368]  AMT: config: Driver PayloadCode: {AC76BA86-1033-F400-7760-000000000005}
2011-08-22 21:37:04 [368]  AMT: config: Installed LicensingCode: AcrobatPro-AS1-Win-GM
2011-08-22 21:37:04 [368]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:37:04 [368]  PCDService: No value for key [BridgeTalkCode] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:37:04 [368]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:37:04 [368]  PCDService: No value for key [BridgeTalkCode] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:37:04 [368]  PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [AcrobatPro-AS1-Win-GM] in master.
2011-08-22 21:37:04 [368]  PCDService: No value for key [EULA] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:37:04 [368]  PCDService: No value for key [Registration] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:37:04 [368]  PCDService: No value for key [Registration] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:37:04 [368]  PCDService: No value for key [Growl] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:37:04 [368]  PCDService: No value for key [Growl] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:37:04 [368]  PCDService: No value for key [Updates] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:37:04 [368]  PCDService: No value for key [Updates] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:37:04 [368]  AMT: config: No BridgeTalkCode found in configuration; Bridgetalk will be disabled.
2011-08-22 21:37:04 [368]  PCDService: No value for key [SuiteFeatureCount] in hive [AcrobatPro-AS1-Win-GM] in master.
2011-08-22 21:37:04 [368]  AMT: Application can be serialized (sif file found).
2011-08-22 21:37:04 [368]  PCDService: No value for key [SN] in hive [AcrobatPro-AS1-Win-GM{|}en_US] in cache.
2011-08-22 21:37:04 [368]  config: No en_US licensed serial number found in AcrobatPro-AS1-Win-GM
2011-08-22 21:37:04 [368]  config: Setting current license to AcrobatPro-AS1-Win-GM [ALL]
2011-08-22 21:37:04 [368]  AMT: Subsequent launch (serial [97078272311393882603]).
2011-08-22 21:37:04 [368]  AMT: Application state initialized.  Obtaining Product License.
2011-08-22 21:37:04 [368]  AMT: Obtaining client features from cache.
2011-08-22 21:37:04 [368]  AMT: Obtaining client product info from cache.
2011-08-22 21:37:04 [368]  AMT: Running in PROV_APP
2011-08-22 21:37:04 [368]  PCDService: No value for key [EULADelay] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:37:04 [368]  PCDService: No value for key [EULADelay] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:37:04 [368]  PCDService: No value for key [MediaTag] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:37:04 [368]  config: No media tag found for payload {AC76BA86-1033-F400-7760-000000000005}
2011-08-22 21:37:04 [368]  config: Using default media policy RET
2011-08-22 21:37:04 [368]  uiswitch: EULA has already been accepted.
2011-08-22 21:37:04 [368]  AMT: This is a subsequent launch. Deferring services.
2011-08-22 21:37:04 [368]  performance: AMTObtainProductLicense took 32.694099 ms
2011-08-22 21:37:07 [368]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:37:07 [368]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:37:07 [368]  PCDService: No value for key [Updates] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:37:07 [368]  PCDService: No value for key [Updates] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:37:07 [368]  AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2011-08-22 21:37:07 [368]  ServiceLoader: looking for library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\updaternotifications.dll
2011-08-22 21:37:07 [368]  ServiceLoader: Failed to find updaternotifications.dll
2011-08-22 21:37:07 [368]  performance: AMTReleaseProductLicense took 7.449550 ms
2011-08-22 21:37:07 [368]  AMT: END SESSION.
Personally, I can't make hide nor hair out of either one of these reports.
J.R.