Error Message: Event Notificator_Contact Went Offl...

I need someone to help me with this problem that i currently have. When someone signs out, it playing the sound when someone signs in a nd i dont know why. Ive got it on the play sound to show this person is offline and i have made sure its the sound, but it automatically plays someone came online sound. Plus when the visual part come up on the top left hand side of the screen it has this weird text underneath the perons name as you see here.
--------->      EventNotificator_ContactWentOfflineTitle_One
Subject/title edited to reflect post  content.
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