Error Message: HP 6700 unable to scan, copy, or send a fax

My printer screen has  "unable to scan, copy, or send a fax" when I try to copy.  Have Window Vista Basic.

Thanks for you message. My printer works now again.
My regards

Similar Messages

  • ERROR MESSAGE - Scanner failure - Unable to scan, copy or send a fax - Photosmart 3310 All in One

    Hi, believe it or not, this worked.., unplug unit for 30 sec.
    press and hold # key plus 3 key (keep holding)
    plug in unit again
    keep holding # and 3 buttons until screen says reset has occurred
    release buttons, try copying or scanning
    if you're lucky, you'll now have a functioning unit
     Message Edited by Covelloj on 09-27-2009 03:07 PM

    Boy, does this story sound familiar.  After some research and considering the fact that good quality photos are important, we purchased the HP 3310 a little over 3 years ago.  This certainly was not the cheapest all-in-one unit available.  Thank God we purchased the extended warranty from Best Buy.  Roughly 7 months after purchase, we could no longer copy, scan or fax -- same message you received.  We returned the unit to Best Buy and they promptly replaced it with a new one.  We were offered as a replacement any printer of our choice up to the purchase price of the 3310. Second mistake:  we chose to replace the unit with another HP 3310.   Guess what -- a few days after expiration of our extended warranty, we received the same message again and could no longer copy, scan or fax.  As it was out of warranty by this time, we examined the unit carefully and found that the light carriage bar that scans was out of alignment and stuck there.  We removed the 2 screws holding the scanner bed and were able to squeeze a hand far enough under the glass to re-align the scanner bar.  It still would not work.  We thought it was broken and turned it off.  Much to our surprise, next time we turned it on, it worked...until, that is, we tried to use the reduce/enlarge function and it repeated the malfunction.  We have since determined that the reduce/enlarge function creates the problem.  As long as we do not use the reduce/enlarge function, the printer continues to copy, scan and fax. We are going to replace this printer, but there is an old saying..."Once a fool, shame on you; twice a fool, shame on me."  The replacement will surely not be an HP product.

  • Officeject 7500A: Unable to scan, copy, or send a fax

    I get the following error message: "Unable to scan, copy, or send a fax", whenever I try to do any of these operations.
    I already did a semi-full reset. And a normal reset (remove from the plug, wait for an hour, and return it).
    And I can't connect the printer directly to the outlet, because it supplies 220V (as in the european standard) and the printer operates on 110V, thus I have an adapter that must be connected.
    The problem was not solved.
    Are there any suggestions for solving the problem? Can a full-full reset help (and if yes, then how can I do that reset)?
    Best,
    Yuval

    Dear yuvaldag,
    Please contact with HP phone support:
    http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
    I hope you find it helpful.
    Greetings.
    * I am not an employee of HP, my work is voluntary.
    If this answer was helpful and clarify or resolve your problem, please mark the issue as resolved and click my star next to give a kudo as thanks.
    I am not an employee of HP, my work is voluntary. If this answer has been helpful and clarifies or solves your problem, please click the button
    and click on the icon if you want acknowledge the assistance.

  • Officejet 7610 unable to scan, copy or send faxes

    My 3 days old officejet 7610 is @unable to scan, copy or send faxes' I parted with almost £200 to buy this to prepare for a very important job inteview next week. having followed some dicussions, I am sure somebody out there will help me today.
    I have spent all the 3 days without sleep trying to fix this but to no effect.
    thanks.
    andy

    Hi AndyKali11,
    I understand you have an Officejet 7610 that is telling you it is currently unable to scan,copy or fax. I'm sorry to hear this and will do my best to assist you.
    Essentially this error is telling you that the scanner itself itsn't functioning properly. I would suggest you start by following this A 'Scanner Failure' Message Displays on the All-in-One Control Panel and You Cannot Scan, Copy, or F... document and make sure to plug the printer directly to a wall outlet.
    If this error persists I believe it may be a hardware defect inside the printer. In that case you can exchange the printer at the store, or contact HP Tech Support for your area and inquire about an in warranty replacement.
    Hope this helps, have a great weekend!!
    Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    **MissTeriLynn**
    I work on behalf of HP

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    Hi vbsugihara,
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    http://support.apple.com/kb/TS2690
    All the best,
    Jeremy

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