Error Message I cannot fix

When I tried to buy an album online (UK Site), I get an error message saying - "Your free song balance is out of date"
Then - "Click OK to refresh then try your purchase again"
I can't download either the free "download of the week" items or it seems purchase anything now either.
Any ideas?

Hi Mark,
Welcome to Apple Discussions
Use the form at the bottom of this page to get help from Apple:
http://www.apple.com/support/itunes/store/download/
Regards,
Colin R.

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