Error Message in Buiding Slideshow Encore CS3

PGC "my project" has an error at 00:06:20:04.
internal software error: %0, line project name-PGC info: name=Project Name, =Bpgc, time=00:06:20:04

I've had trouble also making a slideshow using Premier CS3 or Encore.
I've taken the M2V file made with CS3 and reencoded it on Premier Pro 2. With this new file Encore CS3 will burn a DVD.
I beleive that Encore CS3 has a problem with the Meada Encorder for CS3 because if I reencoded the CS3 M2V file using Premier CS3 I still get the PGC error in Encore CS3.
I've has also noted that when using Encore CS3 for a slideshow with a large number of large photos files, that when zoom and pam or Default Transition are selected Encore hangs up for long time with no indication that any operation is taking place. After this long time control is return to the operator. Beleive that Slideshow is processing the requested selections but it would be nice to know that this is going on and the program is working.
Adobe has done a very poor job of beta testing Encore CS3!

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Glad to hear it.
Not sure what possible nuances to performance or memory management there may be to running in compatibility mode. Since I can't run in any other mode, it is hard to make a comparison.
It seems to run fine though, for me.
There should be a Windows Update that came out in the last day or so that is supposed to address this issue (http://support.microsoft.com/kb/947562). At least thats what it says.
BUT, after that fiasco with SP1, I am real reluctant to do any more updates.
SP1 toasted my ability to connect with network resources, external and some internal hard drives, ALL my USB equipment failed to connect anymore. I removed SP1 (uninstalled it per the instructions on the MS KB) but that process trashed the OS and required a complete clean re-install of Vista. A week later I am pretty much back to where I should be (see, my system backups were with SP1. Brilliant, eh?).
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Stop the Internal Error Message in Fireworks CS4 or CS3

About 8 hours ago I ran into what is apparently a fairly
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didn't lose much - just a basic wireframe that I threw together in
15 minutes or so. Thankfully, I tried saving when I did or this
would probably be a very tearful night for me. Instead, it's just a
long night. I can deal with that.
But, before I pat my iMac on the top of it's screen and say
"goodnight" I wanted to share with you the secret to "fixing" the
error message. Hopefully this will help those poor souls in the
future who need a little guidance from someone who's been there,
done that, and is too tired to design the t-shirt. This method will
also work on Windows machines.
I'm not saying this is guaranteed to work for you, but I'm
telling you it's worth a shot. It only requires a little of your
time to do and will hopefully be the fix you need. If it's not,
please accept my sincerest understanding of your frustration and
try another method. This fix suggests that you have added, removed,
or relocated fonts on your computer since the last time Fireworks
worked properly, however, even if you haven't done any of those
things I'd still recommend giving this a try. Here's what you do:
1. Open your favorite font manager software. I prefer the
pre-installed Font Book on the Mac, but you can use any font
manager that you want. Some good commercial font management
programs for Mac include, MasterJuggler, Suitcase Fusion, FontAgent
Pro, and Font Explorer X. For Windows you might want to try, Font
Fitting Room, X-Fonter, Suitcase for Windows, OT1 Font Manager by J
M Berthier, MainType, FontExplorer for Windows, Printer’s
Apprentice, FontAgent Pro for Windows, Typograf, or FontExpert.
Those are in no particular order, just in case you were wondering.
2. select all of your installed fonts - including your system
fonts. Run your "validate font" command for the font management
program you're using. Sit back and let it work. I had more than
6,000 fonts on my Mac, so it took a few minutes to run through all
of them.
3. Your font management program should let you know which, if
any, of your fonts are corrupt, duplicates, or otherwise
dead-weight. Chances are there will be a few if you're getting the
internal error message at start-up or save with Fireworks. You need
to delete or at least remove these fonts from the fonts folder. I
had, and I'm ashamed of this, 256 duplicates and 135 dead fonts on
my poor computer. But, in my own defense, I did just reinstall many
of the fonts a few days ago and was planning to gradually work
through them to pull out the dead/unwanted ones. I should have done
that before putting them to disc last time, but no... I wasn't
thinking.
4. once you have the fonts removed/deleted that produced
errors or warnings during the scan with your font management
program you might want to run the scan one more time just to be
sure you got everything out. If everything looks good, you can now
quit/exit the font manager.
5. here's where things will seriously divide for Windows
users and Mac users. Therefore, I'm not going to fully explain
where you need to go or how to get there for this step, but I will
provide the basics. On your computer, you need to find the folders
for fireworks that contain your preferences for the program (hint,
look in the user's appdata folders, which is hidden, for Windows or
the user's Library for Mac). Inside the preferences folder you'll
find a file that houses a list of fonts, probably called fontlist
or something very similar. Delete it. You might also wish to delete
the cache for the program preferences. Those need to be regenerated
in order for this to work.
6. Find your computer's font cache while you're looking
through the massive amounts of folders and delete the file there
too for a little added security that this will work.
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8. open Fireworks and create a new file. Save that file to
your computer in whatever format you want.
If the program opened, the file saved, and you didn't receive
that same old error message, congratulations, it worked! You may
have to re-establish your preference settings, but you shouldn't
have any other problems.
That is the best I can do this evening... or morning I
suppose it would be. Best of luck to you!
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djbroklee wrote:
> i'm on the struggle still, i've done the uninstall
reinstall thing,bought a
> font manager even though i don't go big on fonts,cleared
cahces,did
> regedits,you name it.
> the fight continues.
> as far as support from adobe they pretty much don't care
they got my thousands
> already this quarter.
> i'm thinking about a system restore now, pretty much
lost out on those last
> two days of pay and now that today is about over i have
nothing to lose if i
> can't get it fixed.
> anyone have any ideas out there?
> it's too bad i committed to adobe before accepting these
adobe type jobs.
> worst case i'll do the work on mirage until i can
finally get the quick
> background drop of fireworks again.
> i didn't pay thousands but it has never even hiccupped
no matter scripts or
> tasks i crammed into it.
> this fireworks issue sort of thing is what put me off
adobe in 2000, no
> support for issues,and wonky worksmanship.
>
> anyone have the answer thow it over to me,i could surely
use the catch up on
> getting paid thing right about now.
An update is being made to address some major problems, if
you hold
tight you might find a solution soon.
Dooza
Posting Guidelines
http://www.adobe.com/support/forums/guidelines.html
How To Ask Smart Questions
http://www.catb.org/esr/faqs/smart-questions.html
How To Report A Bug To Adobe
http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

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Hi
I have a small problem. I have a DVD project I want to make in 16:9. I import DV AVI's as assets. If I import DV AVI's made in PPRO I have no problem with them being widescreen, but if the files come from Sony Vegas or Canopus Edius, they are seen in encore as 4:3.
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Encore CS3 install failure

Windows XP Pro
Adobe Premiere Pro CS3 full version
Because of several problems and conflicts in trying to "export to encore" from Premiere Pro CS3 (mainly, Encore was asking me to put a blank disk in the wrong disk drive [my cd-rw drive instead of my dvd drive]once the encoding was done and burning was about to begin, I decided to uninstall both Premiere Pro CS3 and Encore CS3 from "Add/Remove Programs" from "Control Panel" in preparation for reinstalling both. However, when I clicked on "unistall" for any CS3 application, nothing at all would happen. In frustration I simply started deleting all the program files I could find relating to CS3. I was finally successful in uninstalling both after inserting the respective disks, but a program called "encore stock photos cs3" still wouldn't uninstall so I followed some online advice and started deleting all Adobe cs3 related "uninstall" keys from my registry.
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Summary
Succesfully installed: 1 component
Shared Components
Errors: 4 components
X Adobe encore CS3
Component install failed
X Adobe encore CS3 Codecs
Component install failed
X Adobe encore CS3 Library
Component install failed
X Shared Components
Component install failed
Component install failed. The original installation media has been moved or deleted.
Please replace the media at its original location: [the path . . . Local Settings/Application Data/Installer 3472
payloads\AdobeExtendScriptToolkit2.0.2All\AdobeExtendScriptToolkit2.0.2All.msi
End error message
Two questions I hope someone can answer. 1. How do I replace these two items. 2. Why were they still on my machine in the first place since I deliberately tried to erase all traces of CS3 from my system before reinstalling? Isn't their continued presence considered invasive?
Thanks in advance,
T

>2. Why were they still on my machine in the first place since I
>deliberately tried to erase all traces of CS3 from my system before
>reinstalling?
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Mylenium

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rocess: Slideshow [241]
Path: /Volumes/Snow and Scotland 2010/Slideshow.app/Contents/MacOS/Slideshow
Identifier: com.roxio.Slideshow
Version: ??? (1.0)
Code Type: X86 (Native)
Parent Process: launchd [84]
Date/Time: 2010-05-08 13:46:19.971 +0100
OS Version: Mac OS X 10.6.3 (10D573)
Report Version: 6
Interval Since Last Report: 34973 sec
Crashes Since Last Report: 18
Per-App Interval Since Last Report: 24 sec
Per-App Crashes Since Last Report: 15
Anonymous UUID: 74E4A971-635D-4AB8-8FF8-242C2FEE4C8F
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
* Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[IKSlideshow runSlideshowWithDataSource:options:]: unrecognized selector sent to instance 0x1310c0'
* Call stack at first throw:
0 CoreFoundation 0x959f7bda __raiseError + 410
1 libobjc.A.dylib 0x97acb509 objcexceptionthrow + 56
2 CoreFoundation 0x95a448db -[NSObject(NSObject) doesNotRecognizeSelector:] + 187
3 CoreFoundation 0x9599e806 __forwarding__ + 950
4 CoreFoundation 0x9599e3d2 CF_forwarding_prep0 + 50
5 Slideshow 0x00003888 -[MainController awakeFromNib] + 1586
6 CoreFoundation 0x95990584 -[NSSet makeObjectsPerformSelector:] + 196
7 AppKit 0x903b6bc8 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1566
8 AppKit 0x903b4ba0 loadNib + 257
9 AppKit 0x903b41f4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 831
10 AppKit 0x903b3eaa +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 158
11 AppKit 0x903b3df5 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 383
12 AppKit 0x903b0bf9 NSApplicationMain + 434
13 Slideshow 0x00002ace _start + 216
14 Slideshow 0x000029f5 start + 41
15 ??? 0x00000002 0x0 + 2
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x95a42a07 __TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION__ + 7
1 libobjc.A.dylib 0x97acb509 objcexceptionthrow + 56
2 com.apple.CoreFoundation 0x95a448db -[NSObject(NSObject) doesNotRecognizeSelector:] + 187
3 com.apple.CoreFoundation 0x9599e806 __forwarding__ + 950
4 com.apple.CoreFoundation 0x9599e3d2 CF_forwarding_prep0 + 50
5 com.roxio.Slideshow 0x00003888 -[MainController awakeFromNib] + 1586
6 com.apple.CoreFoundation 0x95990584 -[NSSet makeObjectsPerformSelector:] + 196
7 com.apple.AppKit 0x903b6bc8 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1566
8 com.apple.AppKit 0x903b4ba0 loadNib + 257
9 com.apple.AppKit 0x903b41f4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 831
10 com.apple.AppKit 0x903b3eaa +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 158
11 com.apple.AppKit 0x903b3df5 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 383
12 com.apple.AppKit 0x903b0bf9 NSApplicationMain + 434
13 com.roxio.Slideshow 0x00002ace _start + 216
14 com.roxio.Slideshow 0x000029f5 start + 41
Thread 1:
0 libSystem.B.dylib 0x91876bd2 _workqkernreturn + 10
1 libSystem.B.dylib 0x91877168 pthreadwqthread + 941
2 libSystem.B.dylib 0x91876d86 start_wqthread + 30
Thread 2: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x91877b42 kevent + 10
1 libSystem.B.dylib 0x9187825c dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x91877719 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x918774be dispatch_workerthread2 + 240
4 libSystem.B.dylib 0x91876f41 pthreadwqthread + 390
5 libSystem.B.dylib 0x91876d86 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x97acb4e5 ecx: 0xa01fc4e0 edx: 0x0000003b
edi: 0xa09ebaf0 esi: 0x00131660 ebp: 0xbffff618 esp: 0xbffff600
ss: 0x0000001f efl: 0x00000286 eip: 0x95a42a07 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x000af000
Binary Images:
0x1000 - 0x3fff +com.roxio.Slideshow ??? (1.0) /Volumes/Snow and Scotland 2010/Slideshow.app/Contents/MacOS/Slideshow
0x8fe00000 - 0x8fe41627 dyld 132.1 (???) <7E8A62A5-BB2D-C9C5-940D-B493DC9CD231> /usr/lib/dyld
0x9003d000 - 0x900abff7 com.apple.QuickLookUIFramework 2.2 (327.4) <5B6A066B-B867-D3A3-BDEE-3D68FA5385B4> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x900b9000 - 0x90257feb com.apple.JavaScriptCore 6531.22 (6531.22.5) <3FB9AF5B-17DD-D4C8-C7B1-4F79B404496E> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x90258000 - 0x902f0fe7 edu.mit.Kerberos 6.5.9 (6.5.9) <6BE72972-E512-19E3-F68A-67A0548498D9> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x90313000 - 0x903aeff7 com.apple.ApplicationServices.ATS 4.2 (???) <3BEB7210-4C85-7309-B22D-695765526524> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x903af000 - 0x90c8eff7 com.apple.AppKit 6.6.5 (1038.29) <E76A05A6-27C6-DA02-0961-5C8EEDC5F0A7> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x90c8f000 - 0x90e11fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <96A45E03-2B29-83EB-0FC6-2C932E398722> /usr/lib/libicucore.A.dylib
0x90fee000 - 0x90fefff7 com.apple.TrustEvaluationAgent 1.1 (1) <8C570606-D77C-738E-7148-6B28846F0B3C> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
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0x911d4000 - 0x911f5fe7 com.apple.opencl 12.1 (12.1) <1BCA4F60-E612-5C1B-EF50-A810D70CDF05> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x91347000 - 0x913c0ff7 com.apple.PDFKit 2.5.1 (2.5.1) <CEF13510-F08D-3177-7504-7F8853906DE6> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
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0x91a8d000 - 0x91ac0ff7 com.apple.AE 496.4 (496.4) <7F34EC47-8429-3077-8158-54F5EA908C66> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
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0x921a6000 - 0x92663ffb com.apple.VideoToolbox 0.484.5 (484.5) <DA9B4FA8-B91C-43AC-1D84-0BFF46BB5BCE> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x9266c000 - 0x9276dfe7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <89E648DC-E865-0AF4-5D4D-9562458FE939> /usr/lib/libxml2.2.dylib
0x9276e000 - 0x92838fef com.apple.CoreServices.OSServices 357 (357) <764872C3-AE30-7F54-494D-4BA3CE4F4DFB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x928e3000 - 0x928eaff3 com.apple.print.framework.Print 6.1 (237.1) <97AB70B6-C653-212F-CFD3-E3816D0F5C22> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x928eb000 - 0x92d20ff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
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0x996ee000 - 0x996f1ffb com.apple.help 1.3.1 (41) <EF92C648-2085-C085-8EA7-A1AF37AE94F4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <06A5336A-A6F6-4E62-F55F-4909A64631C2> /usr/lib/libSystem.B.dylib
Model: Macmini3,1, BootROM MM31.00AD.B00, 2 processors, Intel Core 2 Duo, 2.26 GHz, 2 GB, SMC 1.35f1
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x90), Broadcom BCM43xx 1.0 (5.10.91.27)
Bluetooth: Version 2.3.1f4, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: FUJITSU MHZ2160BH G1, 149.05 GB
Serial ATA Device: OPTIARC DVD RW AD-5670S, 103.9 MB
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
USB Device: Composite Device, 0x04f3 (ELAN Microelectronics Corportation), 0x0103, 0x04100000
USB Device: Microsoft Wireless Optical Mouse® 1.00, 0x045e (Microsoft Corporation), 0x00e1, 0x06200000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8216, 0x06110000

The COMBO update includes all updated items since the original release of 10.6.0, including any security updates and can be used on any previous version. The 10.6.3 update only works on 10.6.2 or 10.6.3. SL = Snow Leopard. Sorry for the confusion, but I've been mucking with SL for over 18 months and forget some don't use that terminology.

Error message transferring premiere pro CS3 project ot Encore

I use an earlire version of Premiere pro with no problem. I cannot use CS3. I can create a project and try to export
it to Encore to burn it to a DVD, but I get the following message:
PGC "project name" has an error at 00;05;55;14 Internal software error %0, line "project name"-PGC info;name="project name", ref=Bpgc,time=00;05;55;14
One person suggested changing the Bitrate from variable to constant. I did that. Same error message.
I'm really frustrated. Can anyone help?

Ah, the dreaded PGC error. I would suggest that you head to the Encore Forum, and do a search for "PGC." There are probably 5 threads, and two are very, very long. Look closely, as some replies are tangents, and never proved to be useful, but some suggestions did - in certain circumstances.
Look closely at replies by Jeff Bellune and Stanley Jones, as they offer the most info.
Good luck,
Hunt
PS - welcome to the forum. I would also post to the Encore Forum with as much info as possible, as Stanley never makes it over here and has worked on this error for some years.

Error Message PGC Adobe Encore CS3

SETTING :
I want my DVD menu play movie clip at background menu, and my menu DVD :
01 PAL_Blue Grid Menu (main menu)
02 PAL_Blue Grid Submenu 1 (scene selection)
03 PAL_Blue Grid Submenu 2 (scene selection)
04 PAL_Blue Grid Language (subtitle & audio)
My All DVD menu motion setting :
Video : movie clip.avi
Audio : movie clip.avi
Duration : 00:00:39:02
Animate Button : check (except 01 & 04 )
Loop Point : 00:00:00:00
Loop # : Forever
click check project, result = No items found (good)
click build : DVD image
then....5 time ERROR message appear...uuugh...!!!.
ERROR :
PGC"03 PAL_Blue Grid Submenu 2" has an error at 00:00:38:24
internal sofware error: %0, line 03 PAL_Blue Grid Submenu 2 - PGC info: name = 03 PAL_Blue Grid Submenu 2, ref=Wpgc, time=00:00:38:24
PGC"02 PAL_Blue Grid Submenu 1" has an error at 00:00:39:00
internal sofware error: %0, line 02 PAL_Blue Grid Submenu 1 - PGC info: name = 02 PAL_Blue Grid Submenu 1, ref=Vpgc, time=00:00:39:00
PGC"02 PAL_Blue Grid Submenu 1" has an error at 00:00:14:23
internal sofware error: %0, line 02 PAL_Blue Grid Submenu 1 - PGC info: name = 02 PAL_Blue Grid Submenu 1, ref=Vpgc, time=00:00:14:23
PGC"04 PAL_Blue Grid Language" has an error at 00:00:39:00
internal sofware error: %0, line 04 PAL_Blue Grid Language - PGC info: name = 04 PAL_Blue Grid Language, ref=Upgc, time=00:00:39:00
PGC"01 PAL_Blue Grid Menu" has an error at 00:00:39:00
internal sofware error: %0, line 01 PAL_Blue Grid Menu - PGC info: name =01 PAL_Blue Grid Menu, ref=Tpgc, time=00:00:39:00
FIX ERROR :
Try to All DVD menu motion setting :
Video : off (no video)
Audio : off (no audio)
Duration : 00:00:00:00
Animate Button : uncheck all (except 01 & 03 )
Loop Point : 00:00:00:00
Loop # : Forever
QUESTION :
When add video or audio, some un/check animate button on motion tab FAILED to build DVD
When no video or audio, some un/check animate button on motion tab SUCCESS to build DVD
Why...??? why...??? why...???...
Please HELP me...thanks.
Daniel

danielmovik wrote:
PAL....
Oops - mea cupla - it's stated clearly in your original post.
Sorry.
Okay - let me try & undserstand your flow here.
Are you are re-using assets or have you imported them several times under different names?
If the former, this might be the trouble.
If using the same background each time for each of thre 4 menus, what happens if you import the footage 4 times with 4 different names?
So, instead of
movie clip.avi (is that a space I see in the filename?? more on that in a moment)
you would use
movie_clip_1.avi
movie_clip_2.avi
movie_clip_3.avi
movie_clip_4.avi
and do the same for the audio too.
I have often had terrible trouble with another Sonic tool where the importers allow you to link the same asset multiple times, yet when you compile it all goes to hell in a handcart.
Workaround = never use the same asset more than once unless you change the name.
I would also rename each copy of the menu as well, just to be safe.
The other thing - not that this is the problem for you - is to try & avoid using spaces in a filename. Always use an underscore instead of a space.
I hope this helps.

PGC error when burning in Encore CS3 ... help

I've looked and can not find any one else with exactly this problem. I recently upgraded to Adobe Creative Suite 3 and can not get a DVD to burn. The project checks fine, the files transcode without difficulty but during the burning process, I very quickly get a PGC "file name" error.
I have a Sony Pentium 4, 2 GHz, with 1.21 G of RAM, and plenty (30 G) free on my hard drive. I have a 16X Memorex DVD burner which is probably 6 months old, but up until now has worked great. I've tried several different brands of DVD-R media and same problem.
I'd describe myself as an advanced amateur at video making. I taught myself on Nova's Video Explosion and burned 100's of dvd's on the Sonic's My DVD program over the past 5 years. Actually that system worked well, but I'd outgrown it. I downloaded Encore 2.0 free 30 day trial and loved it. I'd import (uncompressed) avi files that I'd created in other programs (mostly Video Explosion, but also Movie Shaker, and Windows Movie Maker), create menus in PS CS2 and my DVD's burned quickly and without errors at all. When my 30 days expired, I found they no longer offered 2.0 and I decided to spend the big bucks at got Creative Suite 3 really solely for Encore.
I've now spent 3 days trying all kinds of different things, many different files from different sources and I always get the same error message of "PGC "file name" has an error at "time" internal software error %0, line "file name:, time 00:"time", ref= BPGC.
I did read some messages on here about uncompressed avi vs. compressed avi. I did find that I was using uncompressed avi, but when I used Adobe premiere and rendered as MPEG 2 ( I believe), I got the same error. The only success (?) I had was when I rendered a file as a .MOV. It did burn without the dreaded error message, but the quality was extremely poor and jumpy.
Any ideas? I've got a project due in a couple of days and at present I've got files that I can't get to DVD...

So, finally I've found the source of the problem and a workaround!
First the source:
when Encore has to transcode a video it must corrupt the file, because it's the transcoded file that causes the problem, I tried this by importing a transcoded file into Encore 1.5 there it came with the same error.
Now the workaround, ok maybe it isn't quite a workaround but it's a way to go:
What I did was: I built my project new in Encore 1.5, because Encore 2.0 has a problem importing the videos by me, but if you would just import the videos in 1.5 and let 1.5 transcode them so that all of them would fit on a DVD you should be able to import the transcoded files in CS3 and it should work, no guarantee.
Other possibility: try opening your project in encore 2.0 and re import your videos there and let 2.0 do all of the transcoding, that might work too!
But for certain: don't let encore CS3 do all the transcoding!
I'm working with PAL files I don't know if it will be the same by NTSC, but it's worth a try!
If anybody feels like reproducing the bug, here is the way to do it:
Make a project in Encore CS3 and import Videos encoded by premiere as MPG2-DVD (I think: .m2v .wav) and set the transcoding options to automatic, encore should have to transcode the files. Then let encore make the DVD, at some point you should get that nice PGC error!

EncoreDVD CS3 crashes without an error message - perhaps not enough RAM?

Hi,
my Encore DVD CS3 crashes without any error message!
I made a DVD with a main menu and two submenus, one submenu for the chapters of my movie and the other submenu for a bonus part of my DVD. I'd linked all content to the buttons, except the videos of the bonus-submenu. When I tried to link them (therefore I used the flowchart), Encore just crashed - without sending any error message!
I've only 1GB RAM in my iMac - perhaps it's simply not enough? Could this be the reason for the crash?
Greetings, Micha

Could be anything, not necessarily a memory issue, even though 1 Gig really isn't much by today's standards. It's imaginable that there is a problem with latching on to the chapter points and EN doesn't generate the list correctly. Could also be drawing issues for the pickwhip gizmo stuff... Hard to tell without sitting in front of the machine.
Mylenium

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