Error message in Dreamweaver CS4

Hi all,
I wonder if anybody can help me. I've recently purchased Web
Premium CS4, and I've started to get an error message in
Dreamweaver.
The message reads as follows: "A script in file C:\Program
Files\Adobe\Adobe Dreamweaver
CS4\Configuration\Shared\Common\Scripts\dwscriptsExtData.js has
been running for a long time. Do you want to continue?"
When I click 'yes', the message disappears, and then
reappears immediately. If I click no, I get another error message,
after which the original error pops back up.
This is starting to annoy me! I only purchased last week!
Any ideas?
Thanks

Neil_Page wrote:
> Hi all,
>
> I wonder if anybody can help me. I've recently purchased
Web Premium CS4, and
> I've started to get an error message in Dreamweaver.
>
> The message reads as follows: "A script in file
C:\Program Files\Adobe\Adobe
> Dreamweaver
CS4\Configuration\Shared\Common\Scripts\dwscriptsExtData.js has
> been running for a long time. Do you want to continue?"
>
> When I click 'yes', the message disappears, and then
reappears immediately. If
> I click no, I get another error message, after which the
original error pops
> back up.
>
> This is starting to annoy me! I only purchased last
week!
>
> Any ideas?
>
> Thanks
Sounds like an extension may be incompatible with CS4. Turn
them all off
and see if that helps. Then turn them back on one by one.
Posting Guidelines
http://www.adobe.com/support/forums/guidelines.html
How To Ask Smart Questions
http://www.catb.org/esr/faqs/smart-questions.html

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    telling you it's worth a shot. It only requires a little of your
    time to do and will hopefully be the fix you need. If it's not,
    please accept my sincerest understanding of your frustration and
    try another method. This fix suggests that you have added, removed,
    or relocated fonts on your computer since the last time Fireworks
    worked properly, however, even if you haven't done any of those
    things I'd still recommend giving this a try. Here's what you do:
    1. Open your favorite font manager software. I prefer the
    pre-installed Font Book on the Mac, but you can use any font
    manager that you want. Some good commercial font management
    programs for Mac include, MasterJuggler, Suitcase Fusion, FontAgent
    Pro, and Font Explorer X. For Windows you might want to try, Font
    Fitting Room, X-Fonter, Suitcase for Windows, OT1 Font Manager by J
    M Berthier, MainType, FontExplorer for Windows, Printer’s
    Apprentice, FontAgent Pro for Windows, Typograf, or FontExpert.
    Those are in no particular order, just in case you were wondering.
    2. select all of your installed fonts - including your system
    fonts. Run your "validate font" command for the font management
    program you're using. Sit back and let it work. I had more than
    6,000 fonts on my Mac, so it took a few minutes to run through all
    of them.
    3. Your font management program should let you know which, if
    any, of your fonts are corrupt, duplicates, or otherwise
    dead-weight. Chances are there will be a few if you're getting the
    internal error message at start-up or save with Fireworks. You need
    to delete or at least remove these fonts from the fonts folder. I
    had, and I'm ashamed of this, 256 duplicates and 135 dead fonts on
    my poor computer. But, in my own defense, I did just reinstall many
    of the fonts a few days ago and was planning to gradually work
    through them to pull out the dead/unwanted ones. I should have done
    that before putting them to disc last time, but no... I wasn't
    thinking.
    4. once you have the fonts removed/deleted that produced
    errors or warnings during the scan with your font management
    program you might want to run the scan one more time just to be
    sure you got everything out. If everything looks good, you can now
    quit/exit the font manager.
    5. here's where things will seriously divide for Windows
    users and Mac users. Therefore, I'm not going to fully explain
    where you need to go or how to get there for this step, but I will
    provide the basics. On your computer, you need to find the folders
    for fireworks that contain your preferences for the program (hint,
    look in the user's appdata folders, which is hidden, for Windows or
    the user's Library for Mac). Inside the preferences folder you'll
    find a file that houses a list of fonts, probably called fontlist
    or something very similar. Delete it. You might also wish to delete
    the cache for the program preferences. Those need to be regenerated
    in order for this to work.
    6. Find your computer's font cache while you're looking
    through the massive amounts of folders and delete the file there
    too for a little added security that this will work.
    7. restart your computer.
    8. open Fireworks and create a new file. Save that file to
    your computer in whatever format you want.
    If the program opened, the file saved, and you didn't receive
    that same old error message, congratulations, it worked! You may
    have to re-establish your preference settings, but you shouldn't
    have any other problems.
    That is the best I can do this evening... or morning I
    suppose it would be. Best of luck to you!
    -Skip

    djbroklee wrote:
    > i'm on the struggle still, i've done the uninstall
    reinstall thing,bought a
    > font manager even though i don't go big on fonts,cleared
    cahces,did
    > regedits,you name it.
    > the fight continues.
    > as far as support from adobe they pretty much don't care
    they got my thousands
    > already this quarter.
    > i'm thinking about a system restore now, pretty much
    lost out on those last
    > two days of pay and now that today is about over i have
    nothing to lose if i
    > can't get it fixed.
    > anyone have any ideas out there?
    > it's too bad i committed to adobe before accepting these
    adobe type jobs.
    > worst case i'll do the work on mirage until i can
    finally get the quick
    > background drop of fireworks again.
    > i didn't pay thousands but it has never even hiccupped
    no matter scripts or
    > tasks i crammed into it.
    > this fireworks issue sort of thing is what put me off
    adobe in 2000, no
    > support for issues,and wonky worksmanship.
    >
    > anyone have the answer thow it over to me,i could surely
    use the catch up on
    > getting paid thing right about now.
    An update is being made to address some major problems, if
    you hold
    tight you might find a solution soon.
    Dooza
    Posting Guidelines
    http://www.adobe.com/support/forums/guidelines.html
    How To Ask Smart Questions
    http://www.catb.org/esr/faqs/smart-questions.html
    How To Report A Bug To Adobe
    http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

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