Error message in Robohelp Air

Question

I've been fiddling around with the Robohelp Packager for Air
to create a help file. However, in my output, every time I click
the Preferences button at the bottom of the actual Air help file I
generated, I get an "Error while executing database query" message
appearing.
I then get to the Preferences window and can elect to
show/don't show the Mini TOC, etc. and that appears to work. But I
can't figure out why I'm getting that message (or what it means).
I think it relates somehow to the commenting feature because
I also can't add comments to a topic either. When I try, I get the
same "database query" message.
Any ideas?

Answer 1

My help id is simply three characters, alpha-numeric, and
with no spaces. So I don't think that's the issue.
The strange thing is, I get the database query error on my
machine (I wrote the Web help and I packaged the Air file).
But I installed the Air runtime as well as my Robohelp Air
help on a test machine here in the office and I don't get the
"database query" on that machine. I can also add comments while on
the test machine.
However, I can't get those comments into my Robohelp air help
on my machine using the Send/Receive error because of the "database
query" error.
There is also no hardware/setup differences between my
machine and the test machine that I am aware of. But I'm gonna plug
away and see if something else stands out.