Error message in start up screen, help!

My sister dropped her iPod and its all black with the apple logo on and loads of small text above, it won't show up on ITunes when I connect it to the computer, HELP!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar       

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    [2011-11-20:13:42:07] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
    [2011-11-20:13:42:08] Commandline is: -arp:uninstall
    [2011-11-20:13:42:08] Installed runtime (2.7.1.19610) located at c:\Program Files\Common Files\Adobe AIR
    [2011-11-20:13:42:09] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/setup.swf" errorID=0]
    [2011-11-20:14:20:01] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
    [2011-11-20:14:20:01] Commandline is: -arp:uninstall
    [2011-11-20:14:20:01] Installed runtime (2.7.1.19610) located at c:\Program Files\Common Files\Adobe AIR
    [2011-11-20:14:20:01] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/setup.swf" errorID=0]
    [2011-11-20:14:21:26] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-20:14:21:26] Commandline is:
    [2011-11-20:14:21:26] Installed runtime (2.7.1.19610) located at c:\Program Files\Common Files\Adobe AIR
    [2011-11-20:14:21:39] Relaunching with elevation
    [2011-11-20:14:21:39] Launching subprocess with commandline c:\users\phil\appdata\local\temp\airfec8.tmp\adobe air installer.exe -ei
    [2011-11-20:14:21:42] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-20:14:21:42] Commandline is: -stdio \\.\pipe\AIR_5648_0 -ei
    [2011-11-20:14:21:42] Installed runtime (2.7.1.19610) located at c:\Program Files\Common Files\Adobe AIR
    [2011-11-20:14:21:42] Starting silent runtime update. Updating runtime from version 2.7.1.19610 to version 3.1.0.4880
    [2011-11-20:14:21:42] Installing msi at c:\users\phil\appdata\local\temp\airfec8.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
    [2011-11-20:14:22:17] Runtime Installer end with exit code 1
    [2011-11-20:14:22:17] Elevated install completed
    [2011-11-20:14:24:12] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-20:14:24:12] Commandline is:
    [2011-11-20:14:24:12] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-11-20:14:24:22] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
    [2011-11-20:14:24:22] Runtime Installer end with exit code 0
    [2011-11-20:14:24:22] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-20:14:24:22] Commandline is: -installupdatecheck
    [2011-11-20:14:24:22] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-11-20:14:24:24] Performing pingback request
    [2011-11-20:14:24:25] Pingback request completed with HTTP status 200
    [2011-11-20:14:24:25] Starting runtime background update check
    [2011-11-20:14:24:25] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update
    [2011-11-20:14:24:25] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update to C:\Users\phil\AppData\Roaming\Adobe\AIR\Updater\Background
    [2011-11-20:14:24:25] Runtime update not available
    [2011-11-20:14:24:25] Unpackaging cancelled
    [2011-11-20:14:24:25] Runtime Installer end with exit code 0
    [2011-11-20:15:24:58] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-20:15:24:58] Commandline is: -arp:uninstall
    [2011-11-20:15:24:58] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-11-20:15:25:09] Relaunching with elevation
    [2011-11-20:15:25:09] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
    [2011-11-20:15:25:10] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-20:15:25:10] Commandline is: -stdio \\.\pipe\AIR_4008_0 -eu
    [2011-11-20:15:25:10] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-11-20:15:25:10] Starting runtime uninstall. Uninstalling runtime version 3.1.0.4880
    [2011-11-20:15:25:11] Uninstalling product with GUID {FE23D063-934D-4829-A0D8-00634CE79B4A}
    [2011-11-20:15:25:17] Runtime Installer end with exit code 0
    [2011-11-20:15:25:18] Elevated install completed
    [2011-11-20:15:25:18] Runtime Installer end with exit code 0
    [2011-11-21:08:38:42] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-21:08:38:42] Commandline is:
    [2011-11-21:08:38:42] No installed runtime detected
    [2011-11-21:08:38:47] Relaunching with elevation
    [2011-11-21:08:38:47] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air8999.tmp\adobe air installer.exe -ei
    [2011-11-21:08:38:50] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-21:08:38:50] Commandline is: -stdio \\.\pipe\AIR_3452_0 -ei
    [2011-11-21:08:38:50] No installed runtime detected
    [2011-11-21:08:38:50] Starting silent runtime install. Installing runtime version 3.1.0.4880
    [2011-11-21:08:38:51] Installing msi at c:\users\phil\appdata\local\temp\air8999.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
    [2011-11-21:08:38:56] Runtime Installer end with exit code 0
    [2011-11-21:08:38:56] Elevated install completed
    [2011-11-21:08:39:01] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
    [2011-11-21:08:39:01] Runtime Installer end with exit code 0
    [2011-11-21:08:39:02] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-21:08:39:02] Commandline is: -installupdatecheck
    [2011-11-21:08:39:02] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-11-21:08:39:04] Performing pingback request
    [2011-11-21:08:39:05] Pingback request completed with HTTP status 200
    [2011-11-21:08:39:05] Starting runtime background update check
    [2011-11-21:08:39:05] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update
    [2011-11-21:08:39:05] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update to C:\Users\phil\AppData\Roaming\Adobe\AIR\Updater\Background
    [2011-11-21:08:39:05] Runtime update not available
    [2011-11-21:08:39:05] Unpackaging cancelled
    [2011-11-21:08:39:05] Runtime Installer end with exit code 0
    [2011-11-24:08:23:57] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-24:08:23:57] Commandline is: -arp:uninstall
    [2011-11-24:08:23:57] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-11-24:08:24:09] Relaunching with elevation
    [2011-11-24:08:24:09] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
    [2011-11-24:08:24:10] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-24:08:24:10] Commandline is: -stdio \\.\pipe\AIR_5664_0 -eu
    [2011-11-24:08:24:10] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-11-24:08:24:10] Starting runtime uninstall. Uninstalling runtime version 3.1.0.4880
    [2011-11-24:08:24:11] Uninstalling product with GUID {FE23D063-934D-4829-A0D8-00634CE79B4A}
    [2011-11-24:08:24:15] Runtime Installer end with exit code 0
    [2011-11-24:08:24:15] Elevated install completed
    [2011-11-24:08:24:16] Runtime Installer end with exit code 0
    [2011-11-27:16:53:04] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-27:16:53:04] Commandline is:
    [2011-11-27:16:53:04] No installed runtime detected
    [2011-11-27:16:53:17] Relaunching with elevation
    [2011-11-27:16:53:17] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air80b.tmp\adobe air installer.exe -ei
    [2011-11-27:16:53:22] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-27:16:53:22] Commandline is: -stdio \\.\pipe\AIR_3560_0 -ei
    [2011-11-27:16:53:22] No installed runtime detected
    [2011-11-27:16:53:23] Starting silent runtime install. Installing runtime version 3.1.0.4880
    [2011-11-27:16:53:23] Installing msi at c:\users\phil\appdata\local\temp\air80b.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
    [2011-11-27:16:53:33] Runtime Installer end with exit code 0
    [2011-11-27:16:53:33] Elevated install completed
    [2011-11-27:17:01:40] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
    [2011-11-27:17:01:40] Runtime Installer end with exit code 0
    [2011-11-27:17:01:40] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-27:17:01:40] Commandline is: -installupdatecheck
    [2011-11-27:17:01:40] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-11-27:17:01:42] Performing pingback request
    [2011-11-27:17:01:43] Pingback request completed with HTTP status 200
    [2011-11-27:17:01:43] Starting runtime background update check
    [2011-11-27:17:01:43] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update
    [2011-11-27:17:01:43] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update to C:\Users\phil\AppData\Roaming\Adobe\AIR\Updater\Background
    [2011-11-27:17:01:43] Runtime update not available
    [2011-11-27:17:01:43] Unpackaging cancelled
    [2011-11-27:17:01:43] Runtime Installer end with exit code 0
    [2011-12-17:18:25:49] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-17:18:25:49] Commandline is:
    [2011-12-17:18:25:49] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-12-17:18:26:14] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
    [2011-12-17:18:26:14] Runtime Installer end with exit code 0
    [2011-12-17:18:26:14] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-17:18:26:14] Commandline is: -installupdatecheck
    [2011-12-17:18:26:14] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-12-17:18:26:16] Performing pingback request
    [2011-12-17:18:26:16] Pingback request completed with HTTP status 200
    [2011-12-17:18:26:16] Starting runtime background update check
    [2011-12-17:18:26:16] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update
    [2011-12-17:18:26:16] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update to C:\Users\phil\AppData\Roaming\Adobe\AIR\Updater\Background
    [2011-12-17:18:26:16] Runtime update not available
    [2011-12-17:18:26:16] Unpackaging cancelled
    [2011-12-17:18:26:16] Runtime Installer end with exit code 0
    [2011-12-17:18:26:40] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-17:18:26:40] Commandline is: -arp:uninstall
    [2011-12-17:18:26:40] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-12-17:18:26:54] Relaunching with elevation
    [2011-12-17:18:26:54] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
    [2011-12-17:18:26:54] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-17:18:26:54] Commandline is: -stdio \\.\pipe\AIR_2368_0 -eu
    [2011-12-17:18:26:54] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-12-17:18:26:54] Starting runtime uninstall. Uninstalling runtime version 3.1.0.4880
    [2011-12-17:18:26:54] Uninstalling product with GUID {FE23D063-934D-4829-A0D8-00634CE79B4A}
    [2011-12-17:18:26:57] Runtime Installer end with exit code 0
    [2011-12-17:18:26:57] Elevated install completed
    [2011-12-17:18:26:58] Runtime Installer end with exit code 0
    [2011-12-17:18:28:21] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-17:18:28:21] Commandline is:
    [2011-12-17:18:28:21] No installed runtime detected
    [2011-12-17:18:29:40] Relaunching with elevation
    [2011-12-17:18:29:40] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air8c39.tmp\adobe air installer.exe -ei
    [2011-12-17:18:29:46] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-17:18:29:46] Commandline is: -stdio \\.\pipe\AIR_4416_0 -ei
    [2011-12-17:18:29:46] No installed runtime detected
    [2011-12-17:18:29:47] Starting silent runtime install. Installing runtime version 3.1.0.4880
    [2011-12-17:18:29:47] Installing msi at c:\users\phil\appdata\local\temp\air8c39.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
    [2011-12-17:18:30:33] Runtime Installer end with exit code 0
    [2011-12-17:18:30:33] Elevated install completed
    [2011-12-17:18:31:10] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
    [2011-12-17:18:31:10] Runtime Installer end with exit code 0
    [2011-12-17:18:31:36] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-17:18:31:36] Commandline is: -installupdatecheck
    [2011-12-17:18:31:36] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-12-17:18:31:37] Performing pingback request
    [2011-12-17:18:31:38] Pingback request completed with HTTP status 200
    [2011-12-17:18:31:38] Starting runtime background update check
    [2011-12-17:18:31:38] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update
    [2011-12-17:18:31:38] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update to C:\Users\phil\AppData\Roaming\Adobe\AIR\Updater\Background
    [2011-12-17:18:31:38] Runtime update not available
    [2011-12-17:18:31:38] Unpackaging cancelled
    [2011-12-17:18:31:38] Runtime Installer end with exit code 0
    [2011-12-17:18:46:18] Application Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-17:18:46:18] Commandline is: C:\Users\phil\AppData\Local\Temp\wz2379\adobe_media_player.air
    [2011-12-17:18:46:18] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-12-17:18:46:19] Unpackaging file:///C:/Users/phil/AppData/Local/Temp/wz2379/adobe_media_player.air to C:\Users\phil\AppData\Local\Temp\fla32C4.tmp
    [2011-12-17:18:46:21] Application signature verified
    [2011-12-17:18:46:21] Unpackaging/validation complete
    [2011-12-17:18:46:21] Installed app (com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at C:\Program Files\Adobe Media Player\Adobe Media Player.exe
    [2011-12-17:18:46:28] Converting unpackaged application to a native installation package in C:\Users\phil\AppData\Local\Temp\fla5449.tmp
    [2011-12-17:18:46:29] Native installation package creation succeeded
    [2011-12-17:18:46:29] Starting app update of C:\Program Files. Updating from com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 1.1 to com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 1.8 using the source file at file:///C:/Users/phil/AppData/Local/Temp/wz2379/adobe_media_player.air
    [2011-12-17:18:46:29] Installing msi at C:\Users\phil\AppData\Local\Temp\fla5449.tmp\setup.msi with guid {47372326-9AFF-B64A-44DD-173AB892BC2F}
    [2011-12-17:18:46:31] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-12-17:18:46:31] Rolling back install of C:\Users\phil\AppData\Local\Temp\fla5449.tmp\setup.msi
    [2011-12-17:18:46:31] Rollback complete
    [2011-12-17:18:46:31] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-12-17:18:46:31] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "c:\Program Files\Common Files" -update -silent -logToStdout "C:\Program Files\Adobe Media Player\Adobe Media Player.exe" file:///C:/Users/phil/AppData/Local/Temp/wz2379/adobe_media_player.air 1.8
    [2011-12-17:18:46:31] Relaunching with elevation
    [2011-12-17:18:46:36] Application Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-17:18:46:36] Commandline is: -stdio \\.\pipe\AIR_4212_0 -runtime "c:\Program Files\Common Files" -update -silent -logToStdout "C:\Program Files\Adobe Media Player\Adobe Media Player.exe" file:///C:/Users/phil/AppData/Local/Temp/wz2379/adobe_media_player.air 1.8
    [2011-12-17:18:46:36] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-12-17:18:46:37] Installed app (com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at C:\Program Files\Adobe Media Player\Adobe Media Player.exe
    [2011-12-17:18:46:37] Unpackaging file:///C:/Users/phil/AppData/Local/Temp/wz2379/adobe_media_player.air to C:\Users\phil\AppData\Local\Temp\fla78F8.tmp
    [2011-12-17:18:46:38] Application signature verified
    [2011-12-17:18:46:38] Unpackaging/validation complete
    [2011-12-17:18:46:38] Converting unpackaged application to a native installation package in C:\Users\phil\AppData\Local\Temp\fla7C14.tmp
    [2011-12-17:18:46:39] Native installation package creation succeeded
    [2011-12-17:18:46:39] Starting silent app update of C:\Program Files. Updating from com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 1.1 to com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 1.8 using the source file at file:///C:/Users/phil/AppData/Local/Temp/wz2379/adobe_media_player.air
    [2011-12-17:18:46:39] Installing msi at C:\Users\phil\AppData\Local\Temp\fla7C14.tmp\setup.msi with guid {47372326-9AFF-B64A-44DD-173AB892BC2F}
    [2011-12-17:18:46:43] Application Installer end with exit code 0
    [2011-12-17:18:46:43] Elevated install completed
    [2011-12-17:18:46:43] Launching subprocess with commandline C:\Program Files\Adobe Media Player\Adobe Media Player.exe
    [2011-12-17:18:46:43] Application Installer end with exit code 0
    [2011-12-23:15:30:58] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-23:15:30:59] Commandline is: -arp:uninstall
    [2011-12-23:15:30:59] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-12-23:15:31:44] Relaunching with elevation
    [2011-12-23:15:31:44] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
    [2011-12-23:15:31:45] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-23:15:31:45] Commandline is: -stdio \\.\pipe\AIR_3412_0 -eu
    [2011-12-23:15:31:45] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-12-23:15:31:45] Starting runtime uninstall. Uninstalling runtime version 3.1.0.4880
    [2011-12-23:15:31:45] Uninstalling product with GUID {FE23D063-934D-4829-A0D8-00634CE79B4A}
    [2011-12-23:15:32:22] Runtime Installer end with exit code 0
    [2011-12-23:15:32:22] Elevated install completed
    [2011-12-23:15:32:23] Runtime Installer end with exit code 0
    [2011-12-23:15:34:37] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-23:15:34:37] Commandline is:
    [2011-12-23:15:34:37] No installed runtime detected
    [2011-12-23:15:34:41] Relaunching with elevation
    [2011-12-23:15:34:41] Launching subprocess with commandline c:\users\phil\appdata\local\temp\airbce8.tmp\adobe air installer.exe -ei
    [2011-12-23:15:34:44] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-23:15:34:44] Commandline is: -stdio \\.\pipe\AIR_2360_0 -ei
    [2011-12-23:15:34:44] No installed runtime detected
    [2011-12-23:15:34:44] Starting silent runtime install. Installing runtime version 3.1.0.4880
    [2011-12-23:15:34:44] Installing msi at c:\users\phil\appdata\local\temp\airbce8.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
    [2011-12-23:15:34:54] Runtime Installer end with exit code 0
    [2011-12-23:15:34:54] Elevated install completed
    [2011-12-23:15:35:33] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
    [2011-12-23:15:35:33] Runtime Installer end with exit code 0
    [2011-12-23:15:35:33] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-23:15:35:33] Commandline is: -installupdatecheck
    [2011-12-23:15:35:33] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
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    [2011-12-23:15:35:35] Pingback request completed with HTTP status 200
    [2011-12-23:15:35:35] Starting runtime background update check
    [2011-12-23:15:35:35] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update
    [2011-12-23:15:35:35] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update to C:\Users\phil\AppData\Roaming\Adobe\AIR\Updater\Background
    [2011-12-23:15:35:35] Runtime update not available
    [2011-12-23:15:35:35] Unpackaging cancelled
    [2011-12-23:15:35:35] Runtime Installer end with exit code 0
    [2011-12-29:14:33:01] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-29:14:33:01] Commandline is:
    [2011-12-29:14:33:01] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-12-29:14:33:08] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
    [2011-12-29:14:33:08] Runtime Installer end with exit code 0
    [2011-12-29:14:33:10] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-29:14:33:10] Commandline is: -installupdatecheck
    [2011-12-29:14:33:10] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-12-29:14:33:11] Performing pingback request
    [2011-12-29:14:33:11] Pingback request completed with HTTP status 200
    [2011-12-29:14:33:11] Starting runtime background update check
    [2011-12-29:14:33:11] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update
    [2011-12-29:14:33:11] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update to C:\Users\phil\AppData\Roaming\Adobe\AIR\Updater\Background
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    [2011-12-29:14:33:11] Unpackaging cancelled
    [2011-12-29:14:33:12] Runtime Installer end with exit code 0
    [2012-01-01:08:36:36] Application Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2012-01-01:08:36:36] Commandline is: -playerVersion=11,1,102,55 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -urlhttp://download.macromedia.com/pub/developer/air/sample_apps/RoadFinder.air
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    [2012-01-01:08:36:40] Begin air file download from http://download.macromedia.com/pub/developer/air/sample_apps/RoadFinder.air
    [2012-01-01:08:36:40] Download destination is C:\Users\phil\AppData\Local\Temp\flaE7EF.tmp
    [2012-01-01:08:36:40] Received download status 200
    [2012-01-01:08:36:40] Response URL is http://download.macromedia.com/pub/developer/air/sample_apps/RoadFinder.air
    [2012-01-01:08:36:41] Download success
    [2012-01-01:08:36:49] Unpackaging file:///C:/Users/phil/AppData/Local/Temp/flaE7EF.tmp to C:\Users\phil\AppData\Local\Temp\flaC12.tmp
    [2012-01-01:08:36:53] Application signature verified
    [2012-01-01:08:36:53] Unpackaging/validation complete
    [2012-01-01:08:36:53] No app located for appID 'com.adobe.air.samples.roadfinder' and pubID '419D633A757E8B26DD2BDB301927BA7BA7490F38.1'
    [2012-01-01:08:37:11] Converting unpackaged application to a native installation package in C:\Users\phil\AppData\Local\Temp\fla6318.tmp
    [2012-01-01:08:37:14] Native installation package creation succeeded
    [2012-01-01:08:37:14] Starting app installation to C:\Program Files\AIR Examples. Installing app com.adobe.air.samples.roadfinder.419D633A757E8B26DD2BDB301927BA7BA7490F38.1 version 1.2 using the source file at file:///C:/Users/phil/AppData/Local/Temp/flaE7EF.tmp
    [2012-01-01:08:37:14] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Directory can't be written to" errorID=5006]
    [2012-01-01:08:37:14] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "c:\Program Files\Common Files" -silent -logToStdout -url -location "C:\Program Files\AIR Examples" -desktopShortcut -programMenu file:///C:/Users/phil/AppData/Local/Temp/flaE7EF.tmp
    [2012-01-01:08:37:14] Relaunching with elevation
    [2012-01-01:08:37:22] Application Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2012-01-01:08:37:22] Commandline is: -stdio \\.\pipe\AIR_6072_0 -runtime "c:\Program Files\Common Files" -silent -logToStdout -url -location "C:\Program Files\AIR Examples" -desktopShortcut -programMenu file:///C:/Users/phil/AppData/Local/Temp/flaE7EF.tmp
    [2012-01-01:08:37:22] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2012-01-01:08:37:23] Unpackaging file:///C:/Users/phil/AppData/Local/Temp/flaE7EF.tmp to C:\Users\phil\AppData\Local\Temp\fla8F83.tmp
    [2012-01-01:08:37:23] Application signature verified
    [2012-01-01:08:37:23] Unpackaging/validation complete
    [2012-01-01:08:37:23] No app located for appID 'com.adobe.air.samples.roadfinder' and pubID '419D633A757E8B26DD2BDB301927BA7BA7490F38.1'
    [2012-01-01:08:37:23] Converting unpackaged application to a native installation package in C:\Users\phil\AppData\Local\Temp\fla9251.tmp
    [2012-01-01:08:37:24] Native installation package creation succeeded
    [2012-01-01:08:37:25] Starting silent app installation to C:\Program Files\AIR Examples. Installing app com.adobe.air.samples.roadfinder.419D633A757E8B26DD2BDB301927BA7BA7490F38.1 version 1.2 using the source file at file:///C:/Users/phil/AppData/Local/Temp/flaE7EF.tmp
    [2012-01-01:08:37:25] Installing msi at C:\Users\phil\AppData\Local\Temp\fla9251.tmp\setup.msi with guid {911016D2-7A53-D414-2B51-F25FB4A2C55A}
    [2012-01-01:08:37:39] Application Installer end with exit code 0
    [2012-01-01:08:37:39] Elevated install completed
    [2012-01-01:08:37:39] Launching subprocess with commandline C:\Program Files\AIR Examples\RoadFinder\RoadFinder.exe
    [2012-01-01:08:37:40] Application Installer end with exit code 0

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