Error message in trying to use local content in Adobe Community Help of Flash Builder

Hi,
I have set my Adobe Community Help application preferences of Flash Builder to 'Display local content only'.to Yes.
I also disabled my internet connection to use local help content only.
I get the following error message when trying to access any of the links from Help home page.
To view the requested page, connect to the Internet or deselect "Display Local Help content only" in Preferences.
I understand this is due to all the links point online HTTP urls.
But why cannot the local help content be accessed when it is already downloaded to local and the 'Display local content only' option is set to Yes?
This saves me a lot ot time otherwise using Adobe Community Help is painful even for a short period of time.
Thanks,
Ram Manoj Kongara.

Hi, Ram -
To help troubleshoot your problem, can you please do the following:
In the Adobe Community Help application, go to Edit > Preferences.
Select Local Content.
The list of Help packages downloaded locally appear. Make sure that the status of every Help packages reads “Current”. If the status of a Help package reads  "Out-of-Date”, select that Help package, and click Update to download the latest Help package. Note that to do this, you have to be connected to the Internet. Once you fully download the Help packages to your desktop, you can access Help offline.
One other thing that I would want you to check is the Adobe Community Help Client version that you are using. To check that, in the Adobe Community Help application, go to File > About Adobe Help. The build version should be 3.2.0.610.
Let me know if this helps. If the issue still persists, we can investigate further.
Thanks,
Mallika Yelandur
Technical writer, Adobe Flash Builder

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