Error message indicating that iTunes card has not been properly activated. Please help.

I tried to redeem an iTunes card but an error message pops up indicating that it has not been properly activated.
What should I do?
Please help.
Thanks in advance

What you normally should do when you have an iTunes card that has not been activated is go back the retailer from whom you purchased the card and discuss the problem with them. They should either correctly activate the card or give you a new one. If they refuse to help, as some retailers do, or you don't know or can't get to the retailer, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store. They will ask for a scan of the front and back sides of the card as well as a scan of the receipt
Regards.

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