Error message "Itunes has stopped working" and closes when opening itunes store

I had problems with the latest itunes freezing up that i installed itunes 10.53 and it works fine now except when i go to the itunes store,itunes stops working and the whole program closes.I checked the diagnosics and everything comes up green lights.What could be the problem?

Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

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  • When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?

    When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?

    Let's try the following user tip with that one:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

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  • I get the message 'ITunes has stopped working' whenever attempting to open iTune. The problem Event Name='APPCRASH'. The Fault Module Name=iTunes.dll. The fault module version=11.1.5.5. Anyone has a solution?

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    Hello, philos188. 
    Thank you for visiting Apple Support Communities.
    Here are a couple troubleshooting articles that I would recommend going through.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    iTunes for Windows: Unable to install or open
    http://support.apple.com/kb/ts5376
    Cheers,
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  • I have downloaded itunes numerous times with no success. When I click the icon it says that "itunes has stopped working" and then says that "itunes was not installed properly. It provides an error message code, but it overlayed by another message.

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    > Downloading past purchases from App Store, iBookstore, and iTunes Store
    > How to use your iPod to move your music to a new computer
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    Go to http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx and download ProcessExplorer.
    Go to http://support.microsoft.com/kb/555665 and follow the instructions under Resolution.
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    In my case an update to RealPlayer installed a program called RecordingManager that was accessing my iPod.

  • Get an error message "Email has stopped working" and it closes.

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        We don't want to see you frustrated, AlejandraTx. What type (Yahoo, AOL, etc) do you have set up with your email application? Do you have this same trouble accessing your Gmail email as well? Are you able to open the email account through your phone's web browser with ease? The suggestion from Snn5 is also a great place to start.
    JenniferH_VZW
    Follow us on Twitter www.twitter.com/vzwsupport

  • Itunes has stopped working and will not open

    itunes stopped working for unknown reason and would not open. after several tries I used system restore taking it back to an earlier date.  when that failed to work, I uninstalled and downloaded new version, several times. still would not open and I am pretty sure I lost my library which is frustrating because I use it for work. completely confused about what to do next. I am running windows 7.

    Not completely sure. But if you think it is an iTunes issue...... follow through this: Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    ALSO, if you feel like all your music will be gone as well follow through these 2:
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    > How to use your iPod to move your music to a new computer
    IF YOU THINK ITS A COMPUTER ISSUE, RESTART YOUR COMPUTER BEFORE DOING ALL THIS.

  • Everytime I try to access ITunes store I get a message telling me ITunes has stopped working and crashes out on me.  Any thoughts?

    Everytime I try to access ITunes store I get a message telling me ITunes has stopped working and crashes out of ITunes on me. Any thoughts ?

    As requested -  I copied and pasted as below
    cheers
    Andy
    Problem signature
    Problem Event Name: APPCRASH
    Application Name: iTunes.exe
    Application Version: 10.3.1.55
    Application Timestamp: 4deec351
    Fault Module Name: QuickTime.qts
    Fault Module Version: 7.69.80.9
    Fault Module Timestamp: 4cf4536a
    Exception Code: c0000005
    Exception Offset: 0001ae24
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 2057
    Additional Information 1: ac89
    Additional Information 2: b588713172949356a1e70058af22876f
    Additional Information 3: 2b4e
    Additional Information 4: 48a0e3f3979eda2e360033d9ed6b251f

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    Hello Suzanne,
    Thank you for providing the details of iTunes unexpectedly quitting.  You have taken some really good troubleshooting steps already.  I found an article with additional steps you can take to further isolate and troubleshoot an issue like the one you described:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    Thank you for using Apple Support Communities.
    Best,
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  • I just updated iTunes on my dell and now when I try to go to the store I get an error message that iTunes has stopped working and the program closes. Ideas?

    I just updated iTunes on my dell and now when I try to go to the store I get an error message that iTunes has stopped working and the program closes. Ideas?

    I have also retarted twice...

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    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there also links to backup and recovery advice should it be needed.
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  • Every time I TRY to start firefox 18-19 I get an error message : Firefox has stopped working - close the program and check online for a solution - or - close th

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