ERROR MESSAGE:  ITUNES HAS STOPPED WORKING

Hi guys n girls, i was wondering if antonehas had the same probs as me, and ill try to explain what happens, After buying an ipod classic 120gb, i downloaded itune 8 for the firs time and it installs, then windows installer asks you "wouldyou like to open itune" so, i click yes, i set it all up, sort out a library, sync to ipod which is all fine, ipod works great.. Now if i close itunes, and open it again another time i get an error message,"itune has stopped working and windows is looking for solutions" and this does it evertime i click onto the icon and the quicktime icon aswell. now ive remove all of itune, quicktime, bonjour, apple updater and mobile support includeing a file to do with apple including some of the music that becomes attactched to it and checking system 32.i then download a fresh itues, it installs, works for the first time and thats it, i get the message again. i have uninstalled and installed intune including various products several time but to no sucess with getting itune to work. if anyone can possibly help me with this as ipod dont bounce off of walls very well cheers
bazza
bazdonsop

please sombody help me, apple support are no help, the shop are no help, the only thing i havent tried is delete everything on my laptop and put it back to factory, which is my very last resort

Similar Messages

  • TS2529 Im am using Windows 7 ,I log onto to itunes and connect my Iphone.When my iphone tries to sync it gives an error message "itunes has stopped working" - this only happens when i connect my iphone and it tries to sync - help please

    Im am using Windows 7 ,I log onto to itunes and connect my Iphone.When my iphone tries to sync it gives an error message "itunes has stopped working" - this only happens when i connect my iphone and it tries to sync - help please

    Many thanks.
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • I got an error message: 'iTunes has stopped working. A problem caused the program to stop working correctly. The solution asked me to load latest version which I did many times and still not working... HELP!

    [Window Title]
    Microsoft Windows
    [Main Instruction]
    iTunes has stopped working
    [Content]
    A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
    [Close program]
    This is what I got... sorry, not very tech savvy to copy the error message onto here...
    Have tried uninstalled and re-installed iTune, updated the new version of 10.6... many times over still not working!!!
    I share the frustrations of many here. HELP!!!!!

    Hi there Nok Saensanoh,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    -Griff W.

  • Error message "Itunes has stopped working" and closes when opening itunes store

    I had problems with the latest itunes freezing up that i installed itunes 10.53 and it works fine now except when i go to the itunes store,itunes stops working and the whole program closes.I checked the diagnosics and everything comes up green lights.What could be the problem?

    Let's try the following user tip with that one:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • 64 Bit Vista Error Message: Itunes has stopped Working

    I installed Itunes on my 64 bit Vista OS and it was working fine for about 3 weeks. Now I get an error message when I try to start Itunes now: "Itunes has stopped working"
    I searched for a solution on here but it looks like Itunes doesn't support the 64 bit OS I have installed on my computer. I really hope they fix this. I've had my Ipod and Itunes for 2 years now. It's been a pleasure to own and I've bought many Songs from Itunes store. But, if I can't get it to work on my computer I may have to try to sell it for something that will work.
    Thanks, Hairy

    Hello, Sofa_King_Gary. 
    Thank you for visiting Apple Support Communities. 
    I see that you are experiencing issues with iTunes closing unexpectedly and you have attempted some troubleshooting steps already.  There are just a couple more steps that I could recommend in the article below. 
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    Cheers,
    Jason H. 

  • When I open iTunes an error message "iTunes has stopped working"

    I cannot open iTunes. A window pops up that states iTunes has stopped working. What do I do?

    Refer to this article to remove SC file(s):
    Win 7/Vista  http://support.apple.com/kb/TS2363
    WinXP  http://support.apple.com/kb/TS1776
    The proceed to repair your Quicktime.
    START > CONTROL PANEL > PROGRAMS N FEATURES / hightlight QUICKTIME and click CHANGE then REPAIR.

  • ITunes Error Message 'iTunes has stopped working' vista

    A few weeks ago my iTunes stopped working, I looked at the problems reports on my control panel and found out it was a ntdll.dll fault. I cannot fix it! I've tried to re-install itunes and quicktime and safari and still nothing.
    Product
    iTunes
    Problem
    Stopped working
    Date
    07/12/2011 21:11
    Status
    Not Reported
    Problem signature
    Problem Event Name:          APPCRASH
    Application Name:          iTunes.exe
    Application Version:          10.5.1.42
    Application Timestamp:          4ebf7d7c
    Fault Module Name:          ntdll.dll
    Fault Module Version:          6.0.6002.18327
    Fault Module Timestamp:          4cb73436
    Exception Code:          80000003
    Exception Offset:          0004884e
    OS Version:          6.0.6002.2.2.0.768.3
    Locale ID:          2057
    Additional Information 1:          fd00
    Additional Information 2:          ea6f5fe8924aaa756324d57f87834160
    Additional Information 3:          fd00
    Additional Information 4:          ea6f5fe8924aaa756324d57f87834160

    crazydude5132,
    Perhaps this article will help:
    http://docs.info.apple.com/article.html?artnum=305042
    Hope this helps,
    Generik
    Dual 2.3 GHz PowerPC G5   Mac OS X (10.4.8)  

  • I keep getting an error message "itunes has stopped working" then it shuts down.  Won't perform an entire sync. I have uninstalled it several times and started fresh.

    Please read the title...that is all
    This error is the reason I am listening to free music on Spotify, instead of the expensive music I buy from you all

    izzyjay....  I am having the exact same experience you are with Itunes....  everything worked fine in Itunes version 10.5 but has gone south with something they have done to quicktime....  it has further messed up the connection to AppleTV as well....  another upgrade that seems to break everything.....  just to test out my theory I opened quicktime separately and navigated to my movies directory and tried to play a movie directly .... it won't play.... or even appear as a playable file..... I think they have screwed around with this separation of quicktime and Itunes and basically broken everything.
    Try to reinstall version 10.5 Itunes and 7.7.1 of quicktime, which seem to work correctly

  • When I open iTunes I receive the error message: iTunes has stopped working. A problem caused the program to stop working. Please close the program. When I plug in my iPhone it opens.

    I am on a Dell PC with Windows 7 using Google Chrome and my iPhone is a 5c. I have moved my iTunes folder to an external hard drive. I have already reinstalled iTunes. Phone is iOS 8.1.3

    Howdy danceskiflyfishfamily,
    Thanks for using the Apple Support Communities.
    If iTunes is unexpectedly quitting when you launch it on your Windows 7 PC, then I'd like you to please follow the directions in the article below.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
    Take care,
    Alex H.

  • MESSAGE - itunes has stopped working correctly

    Hi,
    I have recently transferred to a new PC and installed itunes 10.5.
    When opening itunes i receive the error message:
    "itunes has stopped working correctly. Windows will close the program and notify you if a solution is available." Needless to say no solution is received.
    A suggestion in another post on this subject in the Apple Support Communities thought this was related to itunes trying to access the itunes store and failing. Following this solution (which worked for the person who had the problem with his iphone) I:
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    opened itunes
    syncd my ipod touch
    enabled the internet
    closed itunes and re-opened it.
    When NOT connected to the interent all was well and I synd my ipod touch. However on re-connecting to the interent I received the same error massage.  This suggests that the problem is something to do with the program trying to access the internet.
    Has anyone any suggestions as to how I can solve this problem? It may not be relevant but I use AVG Internet Sucurity 2012.
    Thanks, Martin

    Great!!

  • TS1277 i received an error syaing "itunes has stopped working"

    Long time itunes user.  After installing latest version i received an error message, "itunes has stopped working" when i tried to open itunes.  Tried reinstalling itunes, now i can't even install.  I get an error message saying that the installer doesn't have sufficient priveleges but i am logged in with admin.  Now i have no itunes.  Any ideas?

    I get an error message saying that the installer doesn't have sufficient priveleges but i am logged in with admin. 
    What's the precise text of that error message, please? (There's a few different ones that I can think of that you might be getting.)

  • Installed update 11.1.3.8 on windows 8.1 now get message itunes has stopped working when trying to acess itunes store

    itunes was working fine prior to installing 11.1.3.8 on windows 8.1 now when trying to access itunes store get error message itunes has stopped working.

    i have the same problem no radio stations at all bit shabby hate technolgy now adays

  • Problem with iTunes. I have Windows 8 on a new laptop. Installed latest version of iTunes. Can play music in My Library but when I click on Itunes Store I get the message "iTunes has stopped working. A problem caused the program to stop working correctly.

    I have a new laptop with Windows 8 as operating system. Installed latest version of iTunes ontop computer. I can play music in My Library but when I click on iTunes, I get the message " iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify if a solution is available."
    Anyone know what is the cause and if there is a resolution? Have tried to re-installing iTunes and have also tried restoring laptop to an earlier date.

    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    iTunes for Windows: Device Sync Tests
    http://support.apple.com/kb/HT4235
    IOS: Syncing with iTunes
    http://support.apple.com/kb/HT1386
    Apple - Support - iPad - Syncing
    http://www.apple.com/support/ipad/syncing/
    iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
    http://support.apple.com/kb/ts4062
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • I keep getting the message itunes has stopped working I can't even open itunes I have tried uninstalling and installing, starting in safe mode but nothing seems to work. Please can anyone help me

    I have recently bought a new laptop with windows 7 and when i have tried to install and open itunes i keep getting the message 'itunes has stopped working' itunes then shuts down before i can do anything to fix it. This happens every time I try to open itunes. I have tried uninstalling itunes and reinstalling it, starting itunes in safe mode. Nothing seems to work. Please can anyone help.

    If and when I finally manage to open it, as soon as I click on a movie to watch, the message "itunes has stopped working" comes up.
    Try the following user tip with that one:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • I keep getting the message "iTunes has stopped working". May I have some help please to solve this?

    I just updated to iTunes 10.5 and now, I can't listen to music or watch a movie without the message "iTunes has stopped working" popping up. As soon as this happens, iTunes crashes completely. I'm running on Windows 7 - 64 bit. May I have some help please

    If and when I finally manage to open it, as soon as I click on a movie to watch, the message "itunes has stopped working" comes up.
    Try the following user tip with that one:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

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