Error message - ITunes is corrupted- Need to reinstall
Has anyone received the error message "This copy of iTunes is corrupted or not installed correctly. Please reinstall iTunes."? I'm on a Mac with latest OS X (10.8.3). I tried downloading the latest version of iTunes and rebooted computer. Still get the same error. Any other suggestions? Thanks!!! - Laura
I believe that the directory on your hard drive is corrupted & Disk Utility can't repair. DiskWarrior can probably fix your problem. DiskWarrior by Alsoft
http://www.alsoft.com/DiskWarrior/index.html
Cheers, Tom
Similar Messages
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Error Message: itunes.exe corrupt file
Error Message: itunes.exe corrupt file
\ipod_control\itunes\temp
run chkdsk utility
Itunes gives me this message, then acts normal
downloads latest podcasts and videos but when I turn on the ipod video it hasn't been updated at all.
Also from the start menu, I've tried to run chkdsk utility. when I do it does something 3-4 seconds and then that's it.
My ipod shuffle works fine.
Anybody have any ideas.
Thankstry installing de software of that ipod, reinstall de ipod sofware and the itunes, after that go 2 apple.com and download the new updator. then install that too, and if possible redownload the new version of itunes. b4 u do all this , delete the software (old one ) of that ipod and itunes.. only the one that is giving u the problem, meaning b4 u reinstall the software that came with ur ipod, go 2 control panel.2.find add /remove programs.3then delete the old ipod and itunes software. then retstart ur computer. 4 then now go and reinstall the ipod software and itunes that came with ur ipod then after that redownload de ipod updator(new version is march 2006. get this and after that download the new version of itunes. then install all these, then u can also restore ur ipod by clicking on de updator when it opens press restore u will be commanded 2 plug in ur ipod. then follow de instructions. after all these ur itunes should be fine, and ur ipod software should be fine. ur itunes is corrupt , that might be causing the problem.
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I have recently updated my phone and am attempting to sync it. I got the error message "iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone". I deleted the backup, restarted my computer, and even restored the iPhone, but continue to get the same error message. What do I need to do now?
iTunes places the iPhone backup in the following location. Navigate there & delete everything in the backup folder, but not the folder itself. You will have to turn on "Show All Hidden Files & Folders" to see it:
Mac:~/Library/Application Support/MobileSync/Backup/
Windows XP:\Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7:\Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\ -
Error message has just occurred... This copy of itunes is corrupted. Please reinstall itunes. I'm using a Macbook operating on version 10.6.8 - not that this means anything to me. I just want to preserve my library and playlists! What do I do?!
Let's try a repair install of iTunes.
Restart the PC first.
If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair".
If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", and click "Change". Select "Repair" and click "Next" as per the following screenshot:
Can you launch your iTunes now? -
I perviously transfered all my iTunes music to an external hard drive. But now when I connect the external hard drive and try to play a song, I get an error message saying that I need to "locate" my music. I don't how to find it on my external hard drive. Please help for I am not that computer savy and don't want to mess anything up.
Thanks!I called Apple Support and they walked me through it. They told me to basically copy and paste my music to the external hard drive. (I think.) Or maybe it was they had me transfer a folder to the EHD. I don't exactally remember it was a few years back. But I tried to plug in the EHD before starting and...nothing. Still says same thing, "locate file."
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I am using iphone 3GS, after syncing for few times and got the errors. I deleted the backup from Edit-> Preferences-> Devices. Then I synced again, there was an error message: itunes could not back up the iphone because the backup was corrupt or not compatible with the iphone. What can I do? I have no backup anymore on ituens.
babesharon
I closed iTunes & manually deleted the file which was still stored locally even though it didn't display in Preferences. I have vista so I went to
C:\Users\{user name}\AppData\Roaming\Apple Computer\MobileSync and deleted everything in the Backup folder (though I left the folder as is). If you have a different OS search the apple website for the backup location.
I reopened iTunes & Synced with out a problem. I also got the update to install.
Good luck. -
I tried to update my iPhone4's, but get the following error message: iTunes could not back up the iphone "iPhoneName" because the backup was corrupt or not compatible with the iphone. Delete the backup for this iphone, then try again.
The solution will be found here, select your computer type and software.
http://support.apple.com/kb/TS2529 -
I have an iPhone with iOS 7.1.1 and am trying to update to 7.1.2, but get an error message "iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone"
Assuming you are using the current version of iTunes (11,2,2), open iTunes, click "Preferences" under the leftmost entry on iTunes' menu, then choose "Devices".
Find the iPhone's backup there, highlight it, and choose "Delete Backup". -
whenever i try to back up my iphone it gives me an error message "itunes could not back up (my)iphone because backup was corrupted or not compatible with your iphone" i already deleted the itunes backups through the prefrences tab. this has not helped. what am i doing wrong?
I have the same question and the only reply I've found on the forum was "change the USB hub", which HASN'T worked. So I am accepting new suggestions. Tks!
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After updating itunes on my pc, I get the error message "MSVCR80.dll is missing." Reinstalling itunes does not help.
MSVCR is Microsoft Virtual Creator. It's an MS dirivitive of Java.
Try running Windows Update, and see: http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_programs/ msvcr80dll-problem/e5e1ae2f-f109-4bde-af20-ebcb7244fb5c
for more info. -
Getting an error message "itunes cannot read the contents of the iphone" ever since I used Sharepod. Do I need to restore back to factory s
Did you every get a fix on this?
Thanks -
i have the original ipad it is running iOS 5.1.1 - i tried to install Procreate and error message said this application needed iOS 6 - went back to itunes and downloaded iOs 6 and installed it on computer then resynced the ipad - but doesent update to 6 - anyone have a suggestion???
I contacted apple and they checked and yes the originsl ipad cant support ios 6 - so cant use procreate have also checked the procreate website and it appears they advised itunes of this - ideally there should end up being two versions of procreate - one for ios 5 and one for ios 6 -
dont want to sell the current ipad and get another - at this stage - for the amount of usage it gets not worth the expense
thanks -
Error Message: iTunes could not back up the iPhone because an error occurred
Error Message: iTunes could not back up the iPhone because an error occurred.
The thing is - I have no idea what error have I encountered!
Usually, I would assume the previous backup file is corrupted and I will proceed to delete the old backups. I did the same this time round, and it's still unable to sync. Now I have no more backup files!
I have tried -
1. Deleting old backup files.
2. Restarting iPhone 4S & iMAC.
3. Remove
I am using iOS 5.1 on iPhone 4S, and iTunes 10.6.1 on Mac OSX Lion. My phone is not jail-broken in the first place.
Does anyone face the same problem?
I need to back up my files!!!Unfortunately, "because and error occured" doesn't give you much to go on. Some general things I would try if you haven't already:
Use Disk Utility on your mac to repair disk permissions, then reboot and try backing up again.
Use Finder to go to ~/Library/Application Support/MobileSync/, then control-click on the Backup folder and select Get Info, then check Sharing & Permissions at the bottom and make sure your username has read & write priviledges
Try closing all apps, then reset your phone: double-tap the home button, tap and hold the apps at the bottom until they wiggle, tap the minus sign on all apps to close them. Then reset your phone: hold the on/off and home buttons until you see the Apple logo (ignore the off slider that appears first), and release
Try a different usb to dock connector cable; ensure that your case isn't interfering with a good connection to the dock connector at the bottom of your phone; clean the dock connector at the bottom of your phone (e.g., with a dry toothbrush); troubleshoot your usb connection (http://support.apple.com/kb/TS1286)
I know this looks like a laundry list, but unfortunately it's hard to isolate the problem without a clear error message. If the problem persists, you might try posting in the iMac or iTunes forums for other ideas. -
Error message "iTunes Helper Resources not available" and saving to wrong Drive
I am trying to upgrade iTunes to 10.7 on my PC but I keep getting the error message "iTunes Helper Resources not available". Diagnostics take me a support page which talks about not being able to see the device in iTunes - but I can see the device without problems.
I thought I would try reinstalling iTunes from the webpage and it downloaded to my PC fine but when I went to setup, it showed me it is saving to a DVD drive - not my Hard drive. It also won't let me change the location for the file. I have no idea how that's happened as I obviously don't use the DVD drive as a USB (although the PC see's it as one) and I've never chosen it as the location for iTunes in the 7-8 years that I've been using it.
I then thought I'd try uninstalling it and reinstalling it (to the correct drive) but again, it comes up that the DVD drive is invalid and won't uninstall iTunes.
So I'm stuck and haven't been able to find anything helpful on the support pages or in iTunes Help.
Please someone help ...
Thanks.Try the following user tip. (Probably, the section on clearing the installation database might be best given that you've currently got a drive on the problematic letter at the moment.)
"Invalid drive X:\" install errors -
I get error message iTunes could not sync calendars to iPhone because an error occurred while merging data on my wifes phone how do you correct problem without losing calendars info on phone.
One thing that might help.
1. open itunes preferences from the edit menu and click on the devices tab.
2. check the box to disable syncing for iphones connected to itunes and click ok.
3. Then click the button to reset sync history.
4. Now click ok to close the preferences window.
5. connect the iphone to itunes and go to the info tab.
6. scroll to the bottom of the info page and check the box to replace the ical data on the iphone.
7. then click apply on the bottom right of itunes.
This will overwrite any events on the iphone, including any events that has become corrupted.
Hope this helps
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