Error message iTunes

I got a error message on my MBP which is "The iPhone could not be restored. This device isn't eligible for the requested build.". How can I solve this problem? I have already updated my itunes to the latest version. Thank you.

Hi,
Welcome to Apple Discussions
Congratulations on your new iPod. Hope we can get it working with iTunes for you
If your question is about iTunes you may get better help posting in an iTunes Forum instead of this iPod Forum.
What is the exact error message you get?
Are you on Windows or Mac - we need to know this to give you relevant advice (please, it helps if you fill in your tagline).
Regards,
Colin R.

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TS3697 I am receiving an error message(iTunes will no longer sync photos to the iPhone "Peter's iPhone". Do you want to keep or remove photos previously synced to your iPhone") I am trying to download pics from my computer to my iPhone. Any ideas? Peter

When I went to download some pics (originally taken with my iphone 4S) from my computer back to my iPhone I got the following error message: "iTunes will no longer sync photos to the iPhone "Peter's iPhone". Do you want to keep or remove photos previosly synced to your iPhone?"
Coincidentally, my wife just purchased an iPhone 4S and syncs to iTunes on the same computer.
Any ideas?
Peter

The "best" way to handle it, if you want to keep everything separate, is to create separate user accounts on the computer. make sure you log into your account on the computer before you attempt to sync your phone and log out when you're done using the computer.
Though it's possible to sync both of them to the same iTunes library, and even share an account for the iTunes store, you're inviting confusion and possible data loss (as you've discovered already). Best to just use separate user accounts on the computer. That also gives you the benefit of not polluting the other persons browser favorites, contacts, etc.

Error message "iTunes Helper Resources not available" and saving to wrong Drive

I am trying to upgrade iTunes to 10.7 on my PC but I keep getting the error message "iTunes Helper Resources not available". Diagnostics take me a support page which talks about not being able to see the device in iTunes - but I can see the device without problems.
I thought I would try reinstalling iTunes from the webpage and it downloaded to my PC fine but when I went to setup, it showed me it is saving to a DVD drive - not my Hard drive. It also won't let me change the location for the file. I have no idea how that's happened as I obviously don't use the DVD drive as a USB (although the PC see's it as one) and I've never chosen it as the location for iTunes in the 7-8 years that I've been using it.
I then thought I'd try uninstalling it and reinstalling it (to the correct drive) but again, it comes up that the DVD drive is invalid and won't uninstall iTunes.
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Please someone help ...
Thanks.

Try the following user tip. (Probably, the section on clearing the installation database might be best given that you've currently got a drive on the problematic letter at the moment.)
"Invalid drive X:\" install errors

I get error message iTunes could not sync calendars to iPhone because an error occurred while merging data

I get error message iTunes could not sync calendars to iPhone because an error occurred while merging data on my wifes phone how do you correct problem without losing calendars info on phone.

One thing that might help.
1. open itunes preferences from the edit menu and click on the devices tab.
2. check the box to disable syncing for iphones connected to itunes and click ok.
3. Then click the button to reset sync history.
4. Now click ok to close the preferences window.
5. connect the iphone to itunes and go to the info tab.
6. scroll to the bottom of the info page and check the box to replace the ical data on the iphone.
7. then click apply on the bottom right of itunes.
This will overwrite any events on the iphone, including any events that has become corrupted.
Hope this helps

Just updated to IOS 7 and two issues: First when I connect my iPhone to my computer I get this error message:itunes was unable to provider data from sync services".

Just updated to IOS 7 and two issues:
First when I connect my iPhone to my computer I get this error message:itunes was unable to provider data from sync services". I'm not sure what this really means...
The second issue is when I try to select "Manually Manage Music"
The iPhone "My iPhone" is synced with another iTunes libary on "MY-PC". Do you want to erase this iPhone and sync with this iTunes library? An iPhone can be synced with only one iTunes library at a time. Erasing and syncing replaces the contents of this iPhone with the contents of this iTunes library."
So... I don't want to do that, but I do what to be able to Manage my music. I'm not sure what it means by being synced to another iTunes unless it means to an older version of itunes?
Anyone have any ideas?

I cannot address the sync services error right now, but the error that you receive when you change from sync to manually manage music is what happens when you change. Once you change to manually manage music, it erases all of the music and will only put the music that you want on the phone, content that you manually drag over to it. See if this support document helps you out. http://support.apple.com/kb/HT1535

I keep getting this error message: ITunes was unable to load data class information from Synch Services. Reconnect or try again later. What does that mean? Can I fix it? or do I have to wait for the next update?

I keep getting this error message: ITunes was unable to load data class information from Synch Services. Reconnect or try again later. What does that mean? Can I fix it? or do I have to wait for the next update?

See TS2690: iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert.
tt2

ERROR MESSAGE: ITUNES HAS STOPPED WORKING

Hi guys n girls, i was wondering if antonehas had the same probs as me, and ill try to explain what happens, After buying an ipod classic 120gb, i downloaded itune 8 for the firs time and it installs, then windows installer asks you "wouldyou like to open itune" so, i click yes, i set it all up, sort out a library, sync to ipod which is all fine, ipod works great.. Now if i close itunes, and open it again another time i get an error message,"itune has stopped working and windows is looking for solutions" and this does it evertime i click onto the icon and the quicktime icon aswell. now ive remove all of itune, quicktime, bonjour, apple updater and mobile support includeing a file to do with apple including some of the music that becomes attactched to it and checking system 32.i then download a fresh itues, it installs, works for the first time and thats it, i get the message again. i have uninstalled and installed intune including various products several time but to no sucess with getting itune to work. if anyone can possibly help me with this as ipod dont bounce off of walls very well cheers
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bazdonsop

please sombody help me, apple support are no help, the shop are no help, the only thing i havent tried is delete everything on my laptop and put it back to factory, which is my very last resort

I set up ITunes etc. but keep getting the same error message: itunes cant connect ....error

I'm getting very annoyed. Last night I bought an Ipod Touch for my son's birthday today. Tried to set it up last night...no go. I figured I was just tired and thought to try again this morning. I hooked the Touch up to my PC (running WIn7 Ultimate), downloaded the latest ITunes and set up "my" Apple ID. The fact I had to use my Visa was another annoyance. I set up HomeShare on his and my PCs and figured I'd activate the IPod from his PC, because it said on the acct. page that you could activate the acct. on only one computer. I plugged it in and got the " usb to itunes" image on the ipod screen, opened Itunes, checked for updates and it was the latest version. It said I have activated it on 2/5 PCs and before I could do anything else, I got the error message: " iTunes could not connect to this iPhone because an unknown error occurred (0xE8000065)" which pops up everytime. Still haven't seen the "app screen" on the ipod. I must say I'm rather disappointed with Apple after hearing how good it is. Doubt if I'll ever buy a Mac PC. They seem to be worse than MS for proprietary bs. If I can't get this working soon it's goin back.If anyone has had the same problem, I'd appreciate any feedback Thanks.

Have a look at the articles mentioned here:http://support.apple.com/kb/TS3694
Unknown Error containing "0xE" when restoring: To resolve this issue, follow the steps in iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting. If you have a Windows computer with an Intel® 5 series/3400 series chipset, you may need updates for your chipset drivers. See iTunes for Windows: Issues syncing iOS devices with P55 and related Intel Chipsets for more information.

While importing a CD into my iTunes library I kept getting the following error message- iTunes library cannot be saved- An unknown error occurred (-54). What does this error mean and what can I do about it??

While importing a CD into my iTunes library I kept getting the following error message- iTunes cannot be saved- An unknown error occurred (-54). what does this error mean and what can I do about it??

The CD I imported (in the above post) is now not in my iTunes library. Any help would be appreciated .

HT1766 At the end of a synch I am getting the following error message "iTunes could not back up the iPod because the backup could not be saved on the computer". Any ideas on how to resolve?

At the end of a synch I am getting the following error message "iTunes could not back up the iPod because the backup could not be saved on the computer". Any ideas on how to resolve?

See:
iOS: Troubleshooting backup issues in iTunes
Try going to iTunes>Preferences>Devices and delete the existing backup so iTunes creates an entire new one vice changing the existing one.

TS1538 Since my iPhone 4 update I can no longer up date it through my computer I am running windows 7 and before the iPhone update I didn't have any problems now I get the error message iTunes could not connect to this iPhone. An unknown error occurred (0

Since my iPhone 4 updated I can no longer sync it or charge it with iTunes I get an error message ------>iTunes could not connect to this iPhone. An unknown error occurred (0xE000084)

From this support document http://support.apple.com/kb/TS3694 see this:
Unknown Error containing "0xE" when restoring
To resolve this issue, follow these steps. If you have a Windows computer with an Intel® 5 series/3400 series chipset, you may need updates for your chipset drivers. Learn about issues syncing iOS devices with P55 and related Intel Chipsets.

Error message: "iTunes was unable to load data class information from Sync Services. Reconnect or try again later."

I'm getting this error message: "iTunes was unable to load data class information from Sync Services. Reconnect or try again later."
Later has come.
What does it mean?
How can I sync my iPad?
Thanks

Hi vbsugihara,
Thanks for visiting Apple Support Communities.
You can find troubleshooting steps to resolve the error message you're seeing in this article:
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
http://support.apple.com/kb/TS2690
All the best,
Jeremy

When I try to start iTunes I get the following error message: Itunes.exe – Entry Point Not Found - The procedure entry point kCMByteStreamNotification_AvailableLengthChanged could not be located in the dynamic link library CoreMedia.dll.

When I try to start iTunes I get the following error message: Itunes.exe – Entry Point Not Found - The procedure entry point kCMByteStreamNotification_AvailableLengthChanged could not be located in the dynamic link library CoreMedia.dll.

Any answers how to fix it? All Im getting is error for the past 3 days!

Error message: "iTunes cannot read the contents of the iPod."

I wanted to get my dad a new iPod for Xmas and transfer all his music from his ancient Classic. But when I connect to my MacBookPro, I get the error message: "iTunes cannot read the contents of the iPod." I see that 90% of the ipod drive is used, but I don't see any songs listed either on the iPod screen or in iTunes, which is worrying. Is there anything I can to save the music? He will be so upset that it's all gone...

My suggestions, when Restoring the iPod.
Disconnect your PC from Internet. (just to make sure no nasties creep into your system while you syncing.
Stop the Antivirus program
Connect your iPod to the PC, using a high speed USB 2.0 port at the back of your PC.
Disconnect all other USB devices, except the mouse and keyboard.
Stop all other programs except iTunes.
Good Luck!

When trying to connect to the itunes store on my MacBook Pro, I get the following error message: "iTunes could not connect to the iTunes Store. An unknown error occurred (-54) Make sure your network connection is active and try again."

When trying to connect to the itunes store on my MacBook Pro, I get the following error message: "iTunes could not connect to the iTunes Store. An unknown error occurred (-54) Make sure your network connection is active and try again."

I've had the same problem for a month and yet I still cant get iTunes to work, I've heard different solutions but none have worked for me
This may or may not work for you but its worth a try even though it didnt seem to work for me, Good Luck!
Control Panel
Internet Options
Connections Tab
Click LAN Settings
Uncheck "Use A Proxy Server"

Received following error message "itunes could not connect to the itunes store. make sure your network is connection is active and try again." i know the connection is active. what can i do to resolve?

received following error message "itunes could not connect with Itune store - make sure your network connection is active and try again" i know my connection is active. does anyone know how to fix this problem?

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
Now launch your iTunes and see if it is working now.

Error message iTunes

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