Error message loading XLR add-on

Hi Experts,
On loading SAP, we are getting the following error message:
Unable to connect to XL Reporter
Error! Server communication failed!
Cause: Error! Unable to get document!
Type: 36
Cause: Application-defined or object-defined error
SAP is reporting that XLR connected OK on the status bar but no reports are available. Please help!
Greig

Hello grieg pls
follow below procedure
start->my computer>cdrive>program files >sap>sap business one> remove these two files 1).AddOnsInstall.sbo and 2).AddOnsLocalRegistration.sbo and clear all ur %temp%Files,prefetch,recent files and restart and open sap then u will get connected to xl reporter add on. and u will not get any errors and see that ms office 2003 is installed
regards
Jenny

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"hconnorjr" <[email protected]> wrote in
message
news:ef9hkr$5ac$[email protected]..
> this may be two different questions but here goes:
>
> -- i downloaded the interakt kollection a while back and
just got time to
> use
> it. by now i noticed that a newer version was available
so i downloaded
> it. but
> it crashed my machine trying to update. and an error
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> about
> a javascript error trying to load one of the interakt
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> system
> back 24 hours but the same error comes up. i click okay
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> continues, but what does it mean?
>
> -- i'm just starting php programming and perform the
simplest function,
> saving
> a .php site in apache2\htdocs and a file within the
site. but when i try
> to run
> the php from the livedata view, i get a http 404 message
about the doc not
> found. no wonder: the doc is not the one i saved, but
has a longer file
> name.
> tried this a couple of times with different file names
and the same thing
> happens. suggestions please.
>
> thanks,
>
> michael
>
>

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