Error message: Lost Connection in Ps Touch after trying to sign in to CC
Hello, Here is the sequence of my steps I do up to when I get the problem. I click on upload to creative cloud in ps touch, then I select files to upload, all fine, then I put in my email and password - I have no problem with them, they work fine, I checked on the website. Right after it should sign me in, I get this message: lost connection. please check your connection and try again. My internet connection is working very fine at the moment I sign in through ps touch - keep that in mind. This message keeps showing each time I try to sign in. I have no idea what is wrong. Please help me!
Hi Fellow144,
What operating sytem you are currently using?
However, please try to perform the following steps.
Clean up cached user login information:
Delete the opm.db file.
Close the Creative Cloud application.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE folder
Delete the opm.db file.
Launch Creative Cloud.
Regards,
Sumit Singh
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Reset the device:
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[IMG]http://img813.imageshack.us/img813/2214/ipod.png[/IMG]
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From: Jeromie Clark <[email protected]>
To: Jason Pearlson <[email protected]>
Sent: Wednesday, March 25, 2015 10:46 PM
Subject: I cannot install Adobe Flash Player. I have windows 7 64bit and firefox browser. During install i get a message 'lost connection', followed by 'trying to reconnect', and then connection failed
I cannot install Adobe Flash Player. I have windows 7 64bit and firefox browser. During install i get a message 'lost connection', followed by 'trying to reconnect', and then connection failed
created by Jeromie Clark in Installing Flash Player - View the full discussionPlease use the offline installer Internet Explorer: http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player_ax.exe Firefox and other NPAPI browsers: http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player.exe If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7349939#7349939 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7349939#7349939 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Installing Flash Player by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. -
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