Error message- "LR has encountered problems reading this photo" after installing LR 5.6 on new computer and retrieving all contents from old HD from external HD.

Hi-
I got a new PC laptop, retrieved all old HD contents from my external HD, installed LR 5.6 (5.4 on previous PC) and when I tried to open up my old Lightroom catalog it has an error saying "Lightroom has encountered problems reading this photo.  You will not be able to make adjustments to this photo".  I tried to open the catalog straight from my external HD with the same error message. I've read about four billion forum threads to try to figure it out- files do not seem to be missing as most threads indicate.  The other threads suggest there is a corruption with the file, but I don't THINK that is the case.  Are there any other suggestions?   If the file is corrupted, how do I find out for sure?  Have I lost all my edits?? 
Thanks for your help and time!
sarah

Hi-
I got a new PC laptop, retrieved all old HD contents from my external HD, installed LR 5.6 (5.4 on previous PC) and when I tried to open up my old Lightroom catalog it has an error saying "Lightroom has encountered problems reading this photo.  You will not be able to make adjustments to this photo".  I tried to open the catalog straight from my external HD with the same error message. I've read about four billion forum threads to try to figure it out- files do not seem to be missing as most threads indicate.  The other threads suggest there is a corruption with the file, but I don't THINK that is the case.  Are there any other suggestions?   If the file is corrupted, how do I find out for sure?  Have I lost all my edits?? 
Thanks for your help and time!
sarah

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  • "Lightroom has encountered problems reading this photo."

    ***** UPDATE July 17, 2013 @ 9:16 am Central Time (UTC -06:00)*****
    After Creating a fresh catalog I have been able to clarify the issue a bit. This error appears to only show up in Folders exported as Catalogs. Particularly when I try and open that exported catalog.
    I suspect there is a problem with the way Lightroom 5 is exporting these catalogs. I didn't have this issue with LR4.4, but it shows up any time I export a folder as a catalog within LR5, regardless of whether or not it is exported from an upgraded catalog or a fressly created catalog.
    It looks like fixing the problem is going to be time consuming, but not impossible. So far I have confirmed that these files - reported as throwing this error by Lightroom 5 ("Lightroom has encountered problems reading this photo .... You will not be able to make adjustment to this photo.") - can be imported into a new/existing catalog by multiple methods without carrying over the errors displayed in the exported catalog.
    This is frustrating and adds additional steps to my workflow, but isn't undoable. Of course it would be nice if LR5 worked as correctly and exported folders as catalogs without throwing errors when those new catalogs were opened...
    Is anyone else seeing this problem when they open catalogs created by "exporting a folder as a catalog"?
    ***** Original Post *****
    I'm really confused. I am consistently getting this message on certain exports, but not others...
    When it happens:
    1) "Export this Folder as a Catalog" from a specific folder within my Working Catalog
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         Select "Export negative files"
    When I open the NEW Catalog - ALL the photos reflect this error message: "Lightroom has encountered problems reading this photo .... You will not be able to make adjustment to this photo."
    When I go to the Develop tab it displays "There was an error working with the photo" over the photo, but I can edit it... When I close the catalog and re-open it, the changes don't reflect UNTIL I go back to the Develop tab, then the thumbnail will reflect the change. But the system still insists that it has a problem with the file...
    2) The same thing happens when I export the file from my Working Catalog as an image of the same format - be it tif, dng, or psd, or RAW files. Not sure what I was refering to here (can't duplicate today - July 17).
    When it doesn't happen:
    When I export the file to the auto import folder for my Portfolio catalog (original format). This seems to work...
    Why am I so confused? Because all of these catalogs are located on the same drive (which is different than the drive my Working Catalog is on). When they are auto imported to my Portfolio catalog they seem to work, but everything else throws an error sinse I upgraded to LR5!
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    Installed RAM: 12.0 GB
    My Lightroom 5 Working Catalog doesn't seem to be having any problems...
    This problem is frustrating enough that I may go back to LR4. I can't have my archived files compromised...

    Suggestion to all who encounter problems like this: if you've installed 3rd party memory cards (ram), go back to your original ram, or at least the brand of ram that your computuer came with.
    Long story, short:
    I had the same error message in LR5.  It only happened with several images in a given import.  If I deleted all of the images from the import and reimported the images, a different set of images would have the error message.  The images that originally had the message would no longer have the problem.  I deleted and reimported several times while observing the same behavior. 
    Not only did lightroom give me issues, but Bridge had problems reading the files, and the previews of the problem images would not show up in Finder (Mac speak).  This ruled out, to me at least, that it was a software issue.  I went out and purchased a new card reader and had the same problems.  I tried a different card with different images and got the same problems. 
    After I contacted Adobe, they had me upload two files with the error, and they said the files were corrupted due to faulty hardware.  I took my mac book pro (13in early 2011 w/ 10.7.5) to the apple store and they ran a diagnostic test amoung other test and we came up with nothing.  Everything seemed to be good on the hardware side.  After some research the Rep. asked me about my ram (memory cards).  I had in the past installed two 3rd party cards to boost my ram from 4GB to 8GB. The rep. suggested that I go home and test the issue with the original ram my computer came with before we go any farther.  So far, I haven't had any issues. 
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  • "LR has encountered problems reading this photo" is the message I get when I try opening my Nikon D7

    I downloaded a trial version yesteday and it is not totally convincing !

    We'd need more details to help, including ... exactly what is a Nikon D7? I can't find any website that mentions the existence of a Nikon D7. Perhaps that is why Lightroom is having a problem
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    the operating system
    the version of Lightroom
    is the photo RAW or JPG
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  • "LR has encountered problems reading this photo"

    This is the message I get when I try to open a RAW file.
    The camera I am using is Nikon D700.
    The file I am trying to open is on my HD.
    My system is Windows 7.
    I am using LR 5 that I dowloaded yesterday for Trial ( Trial Version ).
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    I recently followed the Adobe links to download the trial version of Lightroom 5 and discovered that it was downloading version 5.1 instead of the latest version which is 5.3 All releases of Lightroom 5 should support the Nikon D700 but v5.3 incorporates various fixes and improvements which may solve your current problem.
    Open your copy of Lightroom and check the version by selecting "Help / About Adobe Photoshop Lightroom" from the main program menus.
    If you have an earlier version then download Lightroom version 5.3 for Windows 7  from here:
    http://www.adobe.com/support/downloads/detail.jsp?ftpID=5693
    A list of camera models supported by the latest version of Adobe Camera Raw can be viewed here:
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  • LR5 encountered problems reading this photo.

    Hi,
    I am working on a Macbook Pro, 8gb with 1 tb
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    Mac was having issues so we ( IT guys ) did a clean install and only brought back in basics.
    ( I was on LR3 and PSE9 ) but we didn't bring it over as mirror copy because there were so many other items on Mac I didn't need.
    I bought Mac with LR3 and PSE9 so I could not do upgrade,
    I instead started the trial today, so we could merge from the external the images to Pictures. ( so it was on external in pictures and now on os-x pictures )
    So LR5 brought all my catalogs in, I even got smug mug to find its catalogs. , but now I am getting ! on every image.
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    when I click find in file folder I get a tiff picture with a loop on top and if I click that I get this... Item “untitled-8547-Edit.tif” is used by OS X and can’t be opened.
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    now the image right beside it to the left is the image ( I can actually see ) and it looks good.
    why is finder bringing up a bogus tiff ?
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    Suggestion to all who encounter problems like this: if you've installed 3rd party memory cards (ram), go back to your original ram, or at least the brand of ram that your computuer came with.
    Long story, short:
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    Not only did lightroom give me issues, but Bridge had problems reading the files, and the previews of the problem images would not show up in Finder (Mac speak).  This ruled out, to me at least, that it was a software issue.  I went out and purchased a new card reader and had the same problems.  I tried a different card with different images and got the same problems. 
    After I contacted Adobe, they had me upload two files with the error, and they said the files were corrupted due to faulty hardware.  I took my mac book pro (13in early 2011 w/ 10.7.5) to the apple store and they ran a diagnostic test amoung other test and we came up with nothing.  Everything seemed to be good on the hardware side.  After some research the Rep. asked me about my ram (memory cards).  I had in the past installed two 3rd party cards to boost my ram from 4GB to 8GB. The rep. suggested that I go home and test the issue with the original ram my computer came with before we go any farther.  So far, I haven't had any issues. 
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