Error message: my account has been disabled

Ok here is what is says, "To continue using your account it must be enabled by the itunes Music Store Customer Service." I have looked everywhere and find out what I should do. I have already authorized my itunes and it works fine I just can't buy any music. thanks

Hello Cheera21,
It sounds like you have successfully changed your password twice but you are still being prompted that your Apple ID has been disabled due to security reasons. I would reach out to our Account Security team direcly for your region.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699?viewlocale=en_US
Thank you for using Apple Support Communities.
All the best,
Sterling

Similar Messages

  • Error message: your account has been disabled?????

    The message does not say that it is for security reasons. I've already changed the password. I also contacted Apple by email, and they have not responded (it's been over 24 hours).

    Hi Debbio , Contact your bank they may have disabled your credit/ debit card because of an unusual amount of small purchaches of APPS , ALBUMS etc....... Has your name been changed if so create a new Apple ID and RELAX. BANKS TREAT THIS AS FRAUD they may need you to confirm you purchased them APPS.?
    Debbio wrote:
    I get the message "Your Apple ID has been disabled" everytime I try to purchase a song.  I can't seem to find anyone with Apple who can help me!
    Jack
    ASPV Supervisor

  • Re: Error Message: Wireless communication has been disabled - HP OfficeJet 4620

    HI,
    i have the known error messge of 'Wireless communication has been disabled... contact administrator etc..'
    I noticed that there is a solution sent by private messges that solves this (might be related to reseting the printer)
    I will be glad to get this information please.
    Thanks

    Hello @AvnerLib,
    Welcome to the HP Forums!
    I understand you're receiving a message "Wireless communication has been disabled, contact the Administrator". I will do my best to assist you. Before trying a reset on this printer, I would try these steps:
    1) Please follow this HP document on accessing the Embedded Web Server.
    2) On the side, click settings, then Administrator settings
    3) Under connectivity make sure everything has a check mark (Enabled)
    If this doesn't work, then please let me know and I will assist you further.
    Cheers,
    I worked on behalf of HP.

  • Error Message "User account has been deactivated"

    Hello, I'm having some issues with some users because when they try to sign on into Cisco Jabber or Webex Communicator the next error message is shown "User account has been deactivated". I was checking their Active Directory account and have no issues, everything works fine. If any of these users try to SSO on a different computer the same message appears, so I can discard a problem with the app, maybe we have to check something on the server but I don't know where to start or what can I do to solve and prevent future issues. I'm from technical support but if something has to be checked on the server I can involve the administrator.
    Thanks in advance, I'll be waiting for your answer.

    Hi obimaukenobi,
     just to double check ...
     You are having this problem with only part of your users, am I correct?
     Are you trying to SSO "users with problems" on a computer that works with some users?

  • Getting an error saying my account has been disabled

    when I try to purchase songs I get an error saying my apple ID has been disabled

    Do you have a question?
    If changing your password does not solve, then contact itunes support.

  • Error Message: Wireless communication has been disabled - HP OfficeJet 4620

    how to fix this problem. thanks. (the blue wireless light stopped coming on and i get that error message.

    Hello, ticinotexas:
    See if this information helps you solve the problem. Let me know how this works for you.
    Cheers,
    SN_63 (Saint Nana): I work on behalf of HP.
    Click the thumbs up icon if you want to say "Thank you." To help others on the forum, select "Accepted Solution" on the post that solves your problem.

  • Download iTunes app get message account has been disabled

    As you can see, I am able to log into the community to post, but, when I attempt to download the Citrix Receiver app from iTunes, after entering the same username and password I used to get into the community, I receive a message, my account has been disabled. Can anyone tell me how to resolve this. I need the Citrix Receiver to access applications.
    Kind regards,
    Jim

    If you see a message that your account has been disabled for security reasons:
    http://support.apple.com/kb/TS2446
    If your account is just disabled, you'll have to email iTunes Support to have it reenabled. You'd probably know if your account was completely disabled, as this typically happens if you reported unauthorized activity through iTunes, a pay service or financial institution. You can contact iTunes Support here:
    http://www.apple.com/support/itunes/contact/
    Hope this helps!

  • TS3694 I receive a message from the Itunes store when downloading songs that state my Itunes account has been disabled

    I cannot download Itunes purchases due to error message "your itunes account has been disabled."

    Contact itunes support.

  • Why do I keep getting an account has been disabled message when trying to redeem a gift card?

    Why do I keep getting an account has been disabled message when trying to redeem a gift card?  Have gone back through account settings and don't see any problems with the account.  I have both mine and my daughter's account under mine.

    See http://support.apple.com/kb/TS2446.  If resetting the password doesn't fix things, you'll probably have to contact iTunes store support for assistance: http://www.apple.com/emea/support/itunes/contact.html.

  • My "account has been disabled" -- What??

    When I attempted to log on to the Adobe forums the other day, I got the message:
    It appears your account has been disabled. You might contact your administrator if you think this is a mistake.
    I had to create a new user name to access.
    Although I don’t have a huge number of postings under my belt, I did have an account on the Adobe forums for around 10 years, and It is annoying to have to create a new username to get on here.

    looks like me too, trying to login into the forum and get the same error "Account disabled".. access to the rest of the adobe
    areas is fine
    will follow other's footsteps and PM adobe-admin
    thanks
    Sami

  • When I go to update my apps on itunes, it says my account has been disabled. I've done everything I know to do to no avail. I've changed passwords, I've done it all about a hundred times, but I can't get to the bottom of it...HELP Please :)

    Hi,
    I am about to pull my hair out. My itunes account has been disabled............or at least that's what it says everytime I want to update my apps....I can't do it. Then it sends me to a useless web address www.apples.com/itunes/storesupport/forassistance it never helps me. I've changed my password, etc. But I can't get my apps updated or the "Apple" in the sky to fix it...I don't know where to go for customer service....Any suggestions?
    Thanks
    Kathy

    I updated the software on my iphone4 tonight and ran into this same endless loop - "itunes terms & conditions have been changed" - go to itunes, aceept - back to the "T&C have been changed message" with no ability to do anything in the app store until I accepted the new terms.
    While not a very direct solution, I was able to finally accept the terms in a way that seem to register with apple by making a purchase through iTunes on my computer. This forced me through updating my payment information and updating my iTunes software to the latest edition (which I had not yet taken the time to do).  After doing both of these, iTunes took me through the terms & conditions on two separate pages, but ultimately allowed me to purchase my song.  Once I completed these steps, it fixed the problem on my phone, so now I can update my apps and download new ones without running into that loop.
    Hope this helps!!!

  • My Apple ID account has been disabled.

    My Apple ID account has been disabled. Whenever I try to login to my account to update apps on my mac or iPhone, I get a message that my account has been disabled.  If I try to reset my account, I am told to enter the Recovery Key from my two-factor authentication setup.  While I do have two-factor authentication on, I never saved the recovery key.  A few days ago I called Apple Support and they eventually told me that the account would be unlocked unlocked after 8 hours, and then I could try my password again.  This is obviously not the case.
    I'm trying to figure out my next steps. Obviously Apple can't reset my account over the phone.  However, the website seems to indicate that I will have to create a new account. Is there a way I can prove I am the owner of my account?  Like if I brought my macbook and/or iPhone into the Apple store, would they be able to verify my account/identity and open my account?  Also, if I needed a new account, would I be able to transfer my purchases over from my old one?

    I doubt the Apple store could do anything.  They would end up calling Apple support too.  If you called support and they agreed to unlock the account but haven't, call them back.
    Apple officially states that purchases are permanently tied to the Apple ID used to purchase them and can't be transferred.  You would have to ask if they could/would do this under the circumstance.

  • Account has been disabled - need to find out how to enable

    "You cannot buy because your account has been disabled.
    to continue using your account it must be enabled by the iTunes Store Customer Service. You can concact Customer Service at http://www.apple.com/uk/support/itunes/musicstore/"
    When I try to purchase a song in the iTunes store I get the above message. I've gone to the page it suggests but i just can't see where to re-enable my account.
    If anyone could help that'd be really great
      Windows XP  

    Prissy67 wrote:
    I have a macbook5,1OS X 10.5.8
    OK, well you could be infected with something since you are running a three year old OS. Your best bet would be to upgrade to at least OS X 10.7 Lion, but finding that will be a problem for you. I'm told you can order it from Apple at 1-800-MY-APPLE and ask for retail sales. Tell them you have a MacBook (13-inch, Aluminum, Late 2008).
    Again, without knowning what problems you are having, it's difficult to tell you what you need to do. The most recent problems have involved the Flashback Trojan which has caused crashes of Safari and other applications or redirection of your browser to ad sites. There's a tool here which should get rid of that, if you are infected.
    I have download CAMXAV but don't know what to do???
    Follow the instructions here and if you have further questions go to the ClamXav Forum for information and faster assistance.

  • HELP! iTunes account has been disabled? Can't find help

    Tonight, I tried to buy a single track from the itunes store and I got this message:
    "You cannot buy because your account has been disabled.
    to continue using your account it must be enabled by the itunes store customer service. you can contact customer service at..."
    I don't understand what's going on? I bought music this morning using an itunes card from target and now all of a sudden my entire account is disabled??? I have like $800 bucks in music I've purchased from the itunes store and I don't want to lose it! I sent an email to Apple's customer service address and I've yet to receive a reply.
    Is this some sort of bug in the system??

    I too am having problems.
    1 - I can't listen to Purchased music
    2 - when I synched the iPod None of the purchased music is working - including on the playlists
    3 - I cannot find Customer Support info - in fact I think this is a disgrace - you waste time going around in circles - this is hidden info (more below)
    4 - yesterday I sucessfully Bought some tracks (can you believe that!) but I can't listen to ANY of my other purchased stuff.
    5 - I am being asked repeatedly to Authorise my computer - which I do and it says the computer IS authorised - then I get asked again for my details.
    6 - contacted IM support 3 days ago (I have no idea how I did this) and tried fixing the problem live with a technician - no good. I cannot find this service since.
    Therefore - I can't get tech help.
    I think Apple have big problems they need to sort out - and should have done so years ago. This is really appalling & it should be the case that people should be financially compensated for the hassle and difficulty caused. The excuse of conflicts with other software etc is Not tenable.
    If there was a choice out there I'd be using it.

  • Mail account has been disabled, it's my primary ac...

    Hi all,
    I carried out a vigorous search before posting!
    Issue:
    I logged into our primary BT account (which was fine, no issues there; aware of outage today etc); upon clicking on the mail icon I was met with the below message:
    Your Yahoo! Mail Account is no longer active.
    Unfortunately, we cannot reactivate your account because:
    Your Yahoo! Mail account has been disabled. Please contact user support.
    Reasons why this may have happened:
    It may have been as a result of not using/sending emails from the account within a given period of time. We hardly use the primary address email; it usually only receives BT offers and BT warnings about usage! The disablement is not as a result of hacking and I’m not aware we broke any yahoo mail rules as it’s barely used!
    Worries:
    I’ve tried with no luck to raise this with yahoo and I’m beginning to feel a little disheartened at the lack of support from Yahoo and everything associated!
    The email acts as our primary account, without it I won’t receive emails re: usage warnings, offers etc and if I need to verify something I won’t be able to!
    I could create a sub account but it won’t receive the same emails as the primary account.
    More worries:
    I’m also worried the email primary email will eventually disappear because after a period of time you can’t reactivate a yahoo mail account, and then I’ll be met with an even bigger problem...
    Anyone had this issue or be able to provide support and/or advice? Just to clarify, no problem logging in, that's fine; can do everything else, we just can't access the yahoo mail account!
    Many thanks,
    Officeworker.

    If you would like to contact one of the UK based BT Care Team who moderate this forum, they may be able to help you.
    They can be contacted using this link BT Care Team
    They normally respond by phone or e-mail, within three working days, however you should get an immediate confirmation, with a tracking number.
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Maybe you are looking for

  • How to create collection (query) based on report results?

    Hello everyone, I have the following report; I would like to create a collection based on the "Non Compliant" and the "Unable to find compatible TPM" so I can re-deploy with right-click tools. If the above is NOT the solution to create a group for re

  • Upgrade CFM from Sap R/3 Enterprise (4.7) Sap to ECC 6.00

    Hello, We are in a project of upgrade Sap from Sap R/3 Enterprise (4.7) to Sap ECC 6.00. Our question is particularly for CFM component migration/upgrade. As we checked we have activate the extension set: EA-FIN: Financials Extension EA-FS: Financial

  • Basic problems with Windows 10 TP 9926

    I am going to list some problems that I notice in this build: 1: The system seems to think I have a battery, but I am on a custom desktop. This is noticed when I am in the User log on screen and there is a symbol in the bottom left informing me that

  • Since update extended wifi doesn't work

    I updated my express extreme as required. Since my airport express that I use to extend my wifi doesn't work anymore. I did a reset and when I try to configuration it keeps telling me that an error has occurred and that I should try again.

  • Fireworks CS6 not editing .fw files

    Hello, My friend made 2 templates and send their editable PNG that is .fw file to me, After he send me that templates he deleted them by mistake, now I'm only able to open and edit only one of them and second one is not editable, Its in PNG format bu