Error Message no. F5669 in Returns after installing Stack 17
Greetings Gurus,
After applying the Stack 17 upgrade to our system we started getting Error Message no. F5669
Posting date is initial
Message no. F5669
Diagnosis
Fiscal year and period are derived from the posting date. The posting date, however, is at the initial setting.
System Response
Fiscal year and period cannot be derived.
Procedure
A system error has occurred. The posting date transferred must have a legitimate value.
I am not familiar with this error. I looked it up and nothing I have found applies to RETURNS.
Since my error only applies to returns that have a charge associated with them, I was hoping someone could offer some information. If I try to process a return for checks with insufficient funds that apply a fee to customers account, I will get this error.
The error says the "The posting date... is at the initial setting"; where do I find the "initial" setting in the IMG? If anyone can direct me I really appreciate it.
Thanks
The notes recommended refer to issues with stack 7.0, we are applying stack 17. Do you have any other suggestions that may lead to a solution? The error is saying that the posting date is at the "initial setting", but I am not sure what that means since our other transactions are posting just fine. I have tried to search for relevant IMG activity without success. Can you tell me if there is a transaction for the posting dates "initial setting"? If there is that may point me to the solution.
Edited by: Terrih Turner on May 31, 2011 12:23 PM
Edited by: Terrih Turner on May 31, 2011 12:24 PM
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