Error message number HPSU-0004

Have Photosmart D7400 and mobile printer H470 installed on laptop.  HP Digital Monitor accurately displays status information but when I select "Check for Updates" button, I get Error message that states software not installed with error message HPSU-0004.  I manually check HP website for updates and appear to be able to download and install properly.

Hi Lokesh,
did you actually enter a number ( i.e. 70000001)?
Usually Stability studies are created using the external number range so that ringing names can be used for the studies:
Example:
Material: 000000000000000001  acetylsalicylic acid
Stability study: ASA1
I hope that this information proves usefull.
Regards
Isabelle

Similar Messages

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    Hii ,
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    Edited by: Lokesh K on Mar 11, 2010 1:13 PM
    Edited by: Lokesh K on Mar 12, 2010 5:55 AM

    Hi Lokesh,
    did you actually enter a number ( i.e. 70000001)?
    Usually Stability studies are created using the external number range so that ringing names can be used for the studies:
    Example:
    Material: 000000000000000001  acetylsalicylic acid
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    I hope that this information proves usefull.
    Regards
    Isabelle

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