Error Message of "Apple Application Support not found. What should I do?
Before you tell me to uninstall and re-install, I already have multiple times. I have no clue what to do.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if AAS won't install normally.
tt2
Similar Messages
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Every time I go and install itunes, i recieve an error message stating that "Apple application support was not found." Error 2 and keeps redirecting me to uninstall and reinstall itunes. Every time i do this, the same error message pops up. PLEASE HELP!
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, see if iTunes will launch without the error now.
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
Error 2 and Apple Application Support Not Found - Windows 8.1 Pro
I was unable to update iTunes when the new update came out, so I uninstalled it and reinstalled it. When re-installing it I received the following error:
An error occurred during the installation of assembly ‘Microsoft.VC80.CRT,type=”win32”,version=”8.0.50727.6195”,publicKeyToken=” fc8b3b9a1e18e3b”,processorArchitecture=”amd64”’. Please refer to Help and Support for more information. HRESULT: 0x80070422.
I click OK and the process continues until I receive the following error:
Service ‘Apple Mobile Device Service’ (Apple Mobile Device Service) failed to start. Verify that you have sufficient privileges to start system services. “
I ran the program as an Administrator from the start, so I do have sufficient privileges. I am given three options: Abort, Retry, and Ignore. Retry doesn’t work, so I hit ignore. The process then completes and when I try and open the program I receive the following error:
Apple Application Support was not found. Apple Application Support is requires to run iTunesHelper. Please uninstall iTunes, then install iTunes again. Error 2
I have uninstalled and reinstalled numerous times and attempted Apple Application Support by itself by unzipping the setup. When I do that I receive the following error:
An error occurred during the installation of assembly ‘Microsoft.VC80.CRT,type=”win32”,version=”8.0.50727.6195”,publicKeyToken=” 1fc8b3b9a1e18e3b”,processorArchitecture=”amd64”’. Please refer to Help and Support for more information. HRESULT: 0x80070422.
I have no idea what else to try. Please help.
System Info:
Windows 8.1 Pro
Processor Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz
Ram 16 GB
64-Bit OS, x64-based processorFor general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
I have windowa 7 operating system. When I install I Tunes, I get an error message "Apple Application Support not found".
I have uninstalled and reinstalled I Tunes multiple times with same error.
Can anyone offer a solution?See Troubleshooting issues with iTunes for Windows updates.
tt2 -
That worked, however I now get two error messages when I install I Tunes:
o Apple Mobile Device failed to start.
o Apple Application Support not found.
This were of course deleted in the recommended re-install procedure to resolve the dll file, but repeated uninstalls and installs simply bring up these two error messages with a recommendation to install I Tune again. Installing the new I Tunes version seems to be problematic per the discussion groups and has no simple solution. SHould not the Genius bar be able to resolve this at an Apple Store? Want to buy a new I Phone 5S, but this problem effectively stymies this.See Troubleshooting issues with iTunes for Windows updates.
tt2 -
Installing itunes and am getting an error 2 message that say apple application support not found
Am trying to install itunes on my home computer windows 7 and am getting an error message that says Apple Application Support not found, error 2. Have uninstalled and reinstalled twice and get same error message.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component, such as Apple Application Support, won't install normally.
tt2 -
cant install Itunes on my work computer, get error message: "Apple Application support not found, so i uninstall and reinstall again and its the same message
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if AAS won't install normally.
tt2 -
Itunes won't install. Error message: Apple Application Support not found
Itunes won't install. Error message: Apple Application Support not found. What is the fix for this?
It is always these four updates that fail. I've tried downloading and installing them seperately from apple downloads. I've tried various recommended fixes, and nothing I can figure out works. Before these problems, itunes worked on the computer for a year.
Thank you again for wanting to help me.
Ken
1) Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2538243)
Installation date: 12/17/2011 7:58 PM
Installation status: Failed
Error details: Code 643
Update type: Important
A security issue has been identified leading to MFC application vulnerability in DLL planting due to MFC not specifying the full path to system/localization DLLs. You can protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer.
More information:
http://go.microsoft.com/fwlink/?LinkId=216803
Help and Support:
http://support.microsoft.com
2) Security Update for Microsoft Office Excel 2003 (KB2596954)
Installation date: 12/17/2011 7:56 PM
Installation status: Failed
Error details: Code 57E
Update type: Important
A security vulnerability exists in Microsoft Office Excel 2003 that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.
More information:
http://support.microsoft.com/kb/2596954
Help and Support:
http://support.microsoft.com/?LN=en-us
3) Update for Microsoft Office Outlook 2003 Junk Email Filter (KB2597035)
Installation date: 12/17/2011 7:56 PM
Installation status: Failed
Error details: Code 57E
Update type: Important
This update provides the Junk E-mail Filter in Microsoft Office Outlook 2003 with a more current definition of which e-mail messages should be considered junk e-mail.
More information:
http://support.microsoft.com/kb/2597035
Help and Support:
http://support.microsoft.com/?LN=en-us
4) Security Update for .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2478662)
Installation date: 12/17/2011 7:52 PM
Installation status: Failed
Error details: Code 80070BC9
Update type: Important
A security issue has been identified that could allow an attacker to compromise your Windows-based system that is running the Microsoft .NET Framework and gain complete control over it. You can help protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer.
More information:
http://go.microsoft.com/fwlink/?LinkID=211424
Help and Support:
http://support.microsoft.com -
trying to install itunes on win 8.1. keep getting error apple application support not found. asks me to uninstall and install itunes. i tried several times and keep getting same error.
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, see if iTunes will launch without the error now.
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
Apple Application Support Not Found (Error 2)
I just got a new iPad and was told to install iTunes on my PC to get started. I tried installing the lastest version of iTunes and at the end of the installation process I get 2 pop ups saying "Apple Application Support Not Found" I have uninstalled and reinstalled iTunes about 4 times now with the same problem. What do I need to do to successfully install iTunes and is there any way to use my iPad without connecting to a PC first? Please help, I would really like to use my graduation present!
Many thanks.
Okay. We'll try a "standalone" installation of Apple Application Support, then. (It still may not install, but at least we'll have a better idea of what the problem is, based on any error messages we might get.)
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Use WinRAR to expand the contents of the iTunesSetup.exe or iTunes64Setup.exe into a folder.
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, does iTunes launch properly now?
If instead you get an error message during the install, let us no what it says. (Precise text, please.) -
Apple application support not found error? need help
I tried updating my iTunes to the current version and i've encountered several errors. After completely uninstalling and reloading iTunes, I now get the following Error: "Apple Application Support not found. Apple Application support is required to run iTunes Helper. Please uninstall itunes and reinstall. Error 2" Can someone help me? I've tried the Winrar tactic and still does not work. I am using windows vista. I want to upgrade itunes so I can use Apple TV.
thanks!Gives
me error message Apple Application support was not found.
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
Apple application support not found : Error 2 (Windows error 2) & Error 2
Hello apple-dudes,
iTunes install says it cannot run because Apple application support not found but required to run iTunes / iTunes helper.
I get 2 error message :
iTunes : Error 2 (Windows error 2)
iTunesHelper : Error 2
End result iTunes open but don't recognize my iPhone 5 when connected via the USB port.
My OS is Windows 7 & 64 bits.
I already tried to de-install / re-install iTunes but problem still there :-(
Thanks for your help.
Regards,
MarcoFor general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if a component such as Apple Application Support won't install normally.
tt2 -
HI, I installed Itunes on my computer. When i wanted to open the application, it gives error "Apple Application Support not found" "Error 2 (Windows error 2)"
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if a component such as Apple Application Support won't install normally.
tt2 -
HELP"apple application support not found when installing itunes after a hard drive crash and replace
HELP" error "apple application support not found" when downloading itunes after a hard drive crash and replacement????
Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, does iTunes launch properly now?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
I download itunes it says its successfully installed but then when i try to open it is says "Apple Application Support not found"
Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, does iTunes launch properly now?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)
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