Error Message on 10.5 download on PC runing XP.
When updating my Itunes to 10.5 on a PC running XP, I receive an error message that an old version of Apple Software cannot be removed and to go to a file AppleSoftare....msi. Well, I found three files on the computer under this name and tried the path of each of them, but the software still gives an error. I uninstalled all the Apple-related software I could through the control panel, so I could reload the software, but it would not allow me to remove one of the Apple programs citing there is an inaccessible file. I am the computer's administrator. What do I need to do at this point? Would deleting the directories prove valuable, or are there "apple" strings in various XP program files?
Download the Windows Installer CleanUp utility from the following page (use one of the links under the thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
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