Error message on converting pdf to word

i am trying to convert a pdf file to a word document and i am getting an error message that the reader cannot contact server to complete the request

Are you using Acrobat or Reader? Acrobat generally does not need to connect to a server to do this conversion.

Similar Messages

  • Error message when converting PDF to Word?

    I continue to get conversion error messages when converting a PDF to Word.

    HI tatamene,
    I'm sorry that you're having trouble converting a document.  For starters, have you verified that your account is active? (You can check by logging in to www.adobe.com and checking under My Subscriptions and Services). Aside from that, I'll need a little more info to get to the bottom of your problem.
    Are you trying to convert the file from within Reader, or directly via the ExportPDF website?
    What operating system and browser are you using?
    How large is the file that you're trying to convert? (There's a file-size limit of 100 MB.)
    Is the computer that you're using networked?
    Do other files convert without error?
    I look forward to hearing back from you.
    Best,
    Sara

  • Why do I keep getting an error message when converting PDF to word?? help please!

    I just subscribed to the ExportPDF but is not working. I keep getting an error message saying "Conversion Failure" when trying to convert PDF file to word! I don't know what to do.

    HI tatamene,
    I'm sorry that you're having trouble converting a document.  For starters, have you verified that your account is active? (You can check by logging in to www.adobe.com and checking under My Subscriptions and Services). Aside from that, I'll need a little more info to get to the bottom of your problem.
    Are you trying to convert the file from within Reader, or directly via the ExportPDF website?
    What operating system and browser are you using?
    How large is the file that you're trying to convert? (There's a file-size limit of 100 MB.)
    Is the computer that you're using networked?
    Do other files convert without error?
    I look forward to hearing back from you.
    Best,
    Sara

  • Error message when converting PDF files to Word

    Hi there,
    I keep getting an error message "an unexpected error has occured" when trying to convert PDF files to Word. One document was 4MB and the other 9MB. Both are scanned documents.
    Can someone please help with this?

    Sorry, the graphic didn't upload on the original message.

  • An error message when exporting pdf to word

    there is an error message when I try to convert a pdf into word. please advise

    What error message did you receive?

  • "Save As failed to process this document. No file was created." Error trying to convert pdf to word document

    Hi - I have a pdf created from indesign as a print quality pdf. The client now wanted to text in an editable format so they can reuse the content for a new years event.
    I get an error message "Save As failed to process this document. No file was created."
    Can anyone help out here?  There are a lot of graphics in it and it is horizontal - could any of this be an issue?
    Thanks
    Nikola

    Totally agree. Saving the pdf as a word file gives it the look of a word file, until corrections have to be made. The text flow will be, so to say, "strange". Reusing that file in Indesign ...
    We always save as rtf, send that one back and relink it afterwards (as long as the styles stay the same, only smaller corrections have to be made.

  • Error message- cannot create PDF from Word doc

    All of a sudden I cannot create a PDF from a Word doc. I click the Adobe icon and get the following error message:
    "PDFMaker could not locate the Adobe PDF printer. Please install the printer on this machine."
    I opened my print & fax in System Utilities and see that Adobe PDF 7.0 printer is listed. I select that in the Print Dialog, go back to the Word doc, but get the same error message. Any idea how I can fix this?
    Thank you--

    What versions of WORD. Is your AAX updated, or still running 10.0.0? What OS? Can you print to the Adobe PDF printer (i.e., is it just with PDF Maker that you are not successful). If it is a problem with PDF Maker, can you see the Adobe menu in WORD? As you may see, saying you cannot create a PDF from WORD does not tell us much and we need a lot more info to help.

  • Error message when converting pdf to docx

    I get this error coming up when I try and convert a pdf to a word document. Does anyone know what the problem is and how it can be fixed?

    Sorry, the graphic didn't upload on the original message.

  • I am trying to convert PDF to word. With my PC  I get a message  "Error occurred while trying to access the service.   It worked fine for a long time.  Has been doing this for days now with all files i try to convert.

    I am trying to convert PDF to Word with Adobe Export PDF on my PC.  I get the message " error occurred while trying to access service".  Has worked fine in past.  Has been doing this for a few days now on all files i try to convert.    Any ideas?? Thanks

    Hi bert090909,
    Are you trying to convert your files from within Adobe Reader? If so, please make sure that you have the most current version by choosing Help > Check for Updates. Earlier versions of Reader could cause the specific error that you're reporting.
    Please let us know how it goes.
    Best,
    Sara

  • When trying to convert PDF to Word I get message "An Error occurred while trying to access this Service"  Never had problems before   how can it be fixed

    When trying to convert PDF to Word I get message "An Error occurred while trying to access this Service"  Never had problems before   how can it be fixed??

    It appears that you have a subscription to one of Adobe's online subscription sersvices.
    Here, you have a user-2-user forum for users of the free desktop PDF viewer Adobe Reader.
    Some resources for following up with question about Adobe online services.
    To contact support for acrobat.com subscription services: 
    https://www.acrobat.com/misc/en/contact-support.html 
    Other links to support:
    http://helpx.adobe.com/contact.html
    http://helpx.adobe.com/support.html
    contact Adobe Customer Care on Twitter @AdobeCare.
    Phone support (for a fee - have credit card ready)
    800-833-6687, Mon - Fri, 5AM - 7PM PT
    Be well...

  • Trying to convert pdf to word - error message " an error occurred while signing in " - How do i get it to work ?

    have been using convertor form more than a year now to convert pdf to word documents
    have started to get message 'an error occurred while signing in'
    Help please ??

    This email is in response to support case #0185407323 submitted by Lowell Peterson.
    I keep submitting the same problem and keep getting exactly the same response, which is not helpful.  My problem is this:  for over a year I have been converting .pdf documents to Word by clicking on Tools with a .pdf document open in Adobe Reader, then clicking on Convert.  After a brief waiting signal, I am told to download and save the document.  Perfect.  But recently, every time I try to do exactly the same thing I get the message that says, "An error occurred while signing in."
    I have followed this advice multiple times:
    Do you get that error when you try to convert a file from within Reader? If so, please try this:
    Choose Edit > Preferences (Windows) or Adobe Reader > Preferences (Mac OS).
    Click Adobe Online Services on the left side.
    Sign out of our Adobe ID and sign back in.
    Try to convert your document again.
              THIS PROCESS DOESN'T CHANGE ANYTHING.  I JUST KEEP ON GETTING THE ERROR MESSAGE.
    If you continue to have trouble, please verify that you can access the service via the web interface.  To do this:
    Open a browser and navigate to http://exportpdf.acrobat.com/signin.html
    Try to log in with your Adobe ID (email address) and password.
    Once logged in, follow the on-screen prompts to convert a file.
              THIS WORKS, BUT WHY SHOULD I HAVE TO GO THROUGH ALL THESE STEPS WHEN I AM ALREADY IN A .PDF DOCUMENT WITH A "TOOLS" PANEL TELLING ME I CAN DO IT FROM THERE.  PLUS, THIS MAY BE MY STUPIDITY, BUT I DON'T KNOW HOW TO "SAVE" THIS LINK, SO EVERY TIME I WANT TO CONVERT A DOCUMENT, I HAVE TO LOOK UP THIS ADVICE, THEN FOLLOW ALL THE STEPS.  IT WAS A GREAT DEAL SIMPLER AND LESS TIME CONFUSING WHEN I COULD JUST DO IT FROM "TOOLS."
    Any idea what the problem is~??

  • Trying to convert pdf to word and keep getting error message saying trouble signing in, but I am already signed in...?????HELP

    I just purchased the adobe so I could convert pdf to word but I keep getting an error message saying trouble signing in, but I am already signed in...what's up?

    Hi sdh138,
    It can take a few hours for your order to process fully, and I do see that your subscription is still "pending" in our order management system. If you're still unable to access the service in a few hours, please let us know.
    Best,
    Sara

  • Error when I sign in to the Convert PDF to Word feature

    When I sign in to the Convert PDF to Word feature, after I enter my password I get a message "An error occurred while signing in" and the feature locks up, giving the same message if I use the "convert" button, can anyone help with this.  Adobe Support sent 3 emails to reset my password all of which timed out before I could get to them. I have changed my password and it is still the same. Help please.

    Hello Kathie,
    Sorry for the inconvenience that has caused to you.
    Please let me know if you have tried converting any other PDF to word with Reader.
    Alos, please sign up at "https://cloud.acrobat.com/" using your Adobe ID credentials. Click on 'ExportPDF' tab and upload the PDF that you want to convert to Word.
    Let me know if this converts fine.
    Hope to hear from you.
    regards,
    Anubha

  • Timeout error when converting PDF to Word

    Is anyone available?  I have a time sensitivity project - that would be simple for most folks...Need a question answered

    Hi Sara,
    my PDF cannot be read by Adobe after all. I have tried with one page but
    it still cannot read it. I would like to return the programm because it
    doesn't help to solve my task. Please be so kind and advice how I can
    return it because I will not use it.
    Kind regards,
    Marie  Schechter
    Am 09.06.2014 19:35, schrieb Sara.Forsberg:
    >
          Timeout error when converting PDF to Word
    created by Sara.Forsberg
    <https://forums.adobe.com/people/Sara.Forsberg> in /Adobe ExportPDF/ -
    View the full discussion
    <https://forums.adobe.com/message/6444999#6444999>

  • 'unexpected error' when trying to convert PDF to word

    THis keeps coming up in the forum and hasnt been answered. trying to convert PDF to word but it says there is an unexpected error. help please.

    Hi!
    Please send us a copy of the file here with a brief description so we can take a look at it. Thanks! Sorry for the problems.
    Dave, Adobe

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