Error message on iPad1 "the iPad could not be restored. An unknown error occurred (1)".
Hello, I ran into the following error message "the iPad could not be restored. An unknowed error occurred (1)" while I was updating my iPad1. Then, I tried to restore it several times on different computers, but always got the same message. I went to the apple store, and they basically suggested me to buy a new one. My iPad is just one year and 3 months old. What should I do? Thanks
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
Cheers, Tom
Similar Messages
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what should i do when message say the ipad could not be restored. an unknown error occured (2003)
http://support.apple.com/kb/TS3694#error3194
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
HT201210 The iPad could not be restored - An unknown error occures (-1)
Attempting to upate to iOS6 - update failed - messsage received was to restore the iPad - this process went as far as "restoring iPad firmware where it stopped and resulted in the message - "The iPad could not be restored - An unknown error occures (-1)" Went through all the recommended trouble shooting steops but the problem repeats each time.
Well, I did not think much about Hardware Error (1) becuase it had never happened to me. Well, over the weekend, I decided to upgrade my iPad 2 32gb Wifi-CDMA to iOS 7.0.6. I first attempted this OTA, not just once, but several times. The device would download the software, began the process, reboot and began to apply the update. It would reach about 60 percent and fail. After the failure, the iPad would recover and reload the current 7.0.4 iOS. It would then inform me I had an update. Each time, I would try to apply the update OTA. Each time, it would fail. So, I tried to complete the update via iTunes. Well, each time, the process would get to 60 percent and fail. iTunes would produce an error 3014 or error 1. Looking through the logs, the problem would fail loading the firmware, and more specifcally, isolated to the modem. I eventually tried so many times, I bricked my iPad. I had it in recorvery mode and could not get out of it. I read through all of the forums and the stories about driving to Apple stores, visiting the Genius Bars, calling Apple Support etc. They all resulted in the samething, a hardware error of some kind. Since I have taken hundreds of these iPads apart and repaired them, I figured that this one would get a new set of batteries and a logic board. But before I decided I would do that, I tried to update and restore using several different cables, tried a desktop computer, two windows laptops, and a macbook pro and a macbook air, of course all with the same result. So, knowing that iPads are built case down and that all of the connectors are either vertical or horizontal and that most of the horizontal connections are ribbons, I decided to try reseating all of the vertical connectors. Know, before you read on, I would like to add a disclaimer to not try this at home or even try it at all, but I will tell you, it worked.
I took the iPad and dropped it on floor 5 times. I left the iPad in it's case and droped it on a very tight nap throw rug on top of a hardwood floor. I dropped it from an elevation of about 3 to 4 feet. I was hoping that the shock would compress all of the vertical connectors and give everything else a bump too.
Nothing broke, especially not the display or digitizer. Once I picked up the iPad, I connected it directly to a computer, went to iTunes and clicked on the upgrade and restore option. The iPad loaded 7.0.6 without any issue. The iPad is running great and I have not had a problem out of it at all.
I do not recommend you do this to your iPad, but reseating all of the vertical connectors worked for me and I recovered an iPad that would have otherwise been bricked until it was disassembled and repaired. -
I am trying to restore software on my iPad which is connected to my PC with iTunes when i'm in recovery mode a warning comes up
"The iPad could not be restored an unknown error occurred (1604) This i have discovered probably a USB timing problem ?
I have followed all suggestions but still my iPad screen is locked with a iTunes logo and a USB cable beneath it, wish I had never bothered
to update it now. Any help would be appreciated. rgWhen I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547
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my ipad mini is stuck in dfu mode trying to restore it with ios 7.0.2 it completes the bar(restoring ipad software) then it gives me the ipad could not be restores. an unknown error occured(14)
Are you using a valid Apple charger that came with the iPad?
Attempting to use a computer USB port, an incompatible charger, or attempting to charge via a wall socket that only receives power from a wall switch — can all lead to a low, or depleted battery condition. Has this iPad been wet, or dropped?
Verify all of the above, and correct. If the iPad still cannot hold a charge, consider taking to an Apple Store, or authorized service provider to evaluate it. -
hi,am trying to restore my ipod but i am getting this message each time:the ipod could not be restored-an unknown error occured,what should i do?
Was the complete wording of the error message? Usually an error number or other information is also provided
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The iPad could not be restored. an unknown error occurred (-50)
My 11 year old kid was playing with the app tap zoo, the ipad sudeny went of. Since then every time we turn it on it takes more than usual to get too to startup, it then asks for the process of activation. When I tried to sync it with itunes for a restore the screen informed "We're sorry, we are unable to continue with your activation at this time. please try again later, or contact costumer care" it also informs "the ipad could not be restored. an unkown error ocurred (-50)"
I appreciate any info or recomendations you guys may give me. Thanks.error 50 http://support.apple.com/kb/TS3694#error50
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HT201413 THE IPAD COULD NOT BE RESTORED AN UNKNOWN ERROR OCCURRED
hello please help me about error -1
so, yeah. seeing a lot of peep's data getting hosed from this update. including myself.
this is a failed update regardless of how many new and "world's first" features there are. i wish i had kept the last version.
i can deal with the loss of "corrupt data," able to channel my anger better than my 10 yr-old son. he had games on there that he spent so much time leveling and achieving goals -- all wiped and dashed. he even spent allowance money (with my supervision) on buying "gold" and extra stuff that the game makers offer to improve his games.
gone. all gone with a click of an "agree" button. there is no way to get any of that back, and i'm above moderate savvy with this stuff.
i even tried to restore backup sets from a few days ago, then a months ago, and everytime, i get the same thing: data is corrupt or similar discouraging error message. it's as though this update just doesn't know what to do with personalization data and all those apps data. or it tried to and completely fncks it all up. every game, every app, every infromation that mattered, gone.
what the fnck happen, apple? did you not have enough time to beta? did you think siri and newsstand were so fncking cool that you had to push this out the door, and deliver a destructive update?
what's your next plan to safeguard your loyal users' data? because that back-up ideas you have -- icloud or icouldcareless or iwhateverthehellyouwanttocallit -- is a fail.
what does your term of use actually say in there (i never read it): "if your data is wiped by our negligence, tough ***** because you don't read this stuff anyway." -
i have an apple 3g, tried to upgrade it to a 4.2 version, (previously it was 4.1). it wasnt successful, the computer asked us to restore it to the version which was last operational, and while restoring an error message appeared "the iphone could not be restored, an unknown error occured
"This error is caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple."
Taken directly from this article http://support.apple.com/kb/TS1275.
Plug your iPhone into iTunes and update it to the latest supported version, which is 4.2.1.
- Greg -
after update from 4.3.3 t0 5.1.1 ipad first
ipad can cannot the itunes..but itunes find the recovery
my problem..selepas step 6 hanya ada restore sahaja,tetapi bila tekan restore ,tertulis,'the ipad'ipad' could not be restore.And unknown error (21)...what it the problemiPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Cheers, Tom -
I'm having trouble with my Ipod- I tried to restore it but keep getting a message - the ipod could not be restored. an unknown error occurred(1413)
Mt computer has been freezing up on me lately and I think it messed up my Ipod when it quit right in the middle of downloading and got shut off.That's because you jailbroke your phone. You can't get help here.
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i keep getting this message when trying to update my old 3g-"the iphone could not be restored-an unknown error occurred (-1)-any ideas? anyone?
i have done that
same result
the phone has a sim in it that is not active. does this cause the fault in question? -
hello good samaritan out there ! am trying to restore my ios for for i phone 3G, but toward the end of the process, i am receiving an error message like "the iphone could not be restored, an unknown error occured(1015). Kindly help me resolve this problem, my iphone has been down for a we
mazunzo tembo wrote:
"the iphone could not be restored, an unknown error occured(1015).
Unauthorized modification of iOS > http://support.apple.com/kb/HT3743
ERROR 1015...
This Error Code is indicative of the Device being jailbroken / Hacked...
Sorry... But...
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
You will need to look elsewhere. -
the iphone could not be restored an unknown error occurred 1015
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
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I am getting the error "ipad could not be restored. an unknown error occurred (3194)" while trying to restore. tried steps 2 n 3 but stil error persists!
When I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547
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