Error message on IPhone and IPad indicating user name or password is incorrect. Information is the same as on my gmail acct on my Mac

I have a working gmail account on my Mac and the same user name and password for my IPad. I am getting an error message when trying to retrieve mail on the IPad indicating that the user name or password is incorrect. I have tried deleting the account and adding it again, but doesn't solve the problem.

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

Similar Messages

Can a Mac and it's associated iPhone and iPad be authorized for more than 1 Apple ID at the same time?

I want to give my wife and daughters their own Apple ID's and have them purchase stuff using the new one, but I don't want them to lose all of the music and videos they bought using my ID for the last 8 years.
The main reason I want to do this, is so that when iCloud comes out, I heard that the synching feature is going to be keyed to your Apple ID. My wife, and both of my daughters have always just used my ID to buy everything, and I'm affraid all of our Macs and iPhones and iPods will synch together.
If I gave each of them their own ID, and they started buying all of their music on the new ID, could their Macs be authorized for the new ID and mine at the same time? It would still be under the 5 computer limit per account.
Thanks,
Kevin

BatmanFD wrote:
could their Macs be authorized for the new ID and mine at the same time?
yes, a single iTunes can be authorized for up to five Apple ID's.

HT201320 gmail account set-up and user name or password is incorrect?

Went through the set-up for gmail and iPad says user name or password is incorrect. Is there something I need to change on my gmail account settings that would allow my iPad to access account?

The phone is not deciding that your password is wrong. Google is. I'm sure you can find the answer you're looking for if you actually read the google help pages. This is a common problem.

I can not sign in to both face time and messages, each time I try I receive a msg stating that my user name or password r incorrect, i try with others friends pass word and we have the same msg, I bought my iPad from USA, and I visit the agent at Egypt,

Each time I try to sign in to face time I receive a msg stating that the user name or password are incorrect, I visit the local agent and the told me we can not do help you , they think there's an problem with the iPad as I bought it from USA

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
 Cheers, Tom

I keep getting an error message trying to setup my imap email accounts on my new ipad air. Says user name or password is incorrect but I know for a fact they are correctly entered. How do I correct this?

I keep getting an error message while trying to setup my imap Gmail and Aol accounts on my new ipad air. The error says user name or password is incorrect but I know for a fact they are correctly entered. How do I correct this?

Hi Allan, thanks for that. I've already set up a log in for my wife and that is all working fine. The problem is that when she logs in and opens iTunes and trys to associate her library with her iTunes account she gets the error message "This computer is already associated with another iTunes account". Whilst this is true, the computer is associated with my iTunes account under my separate log in, which should have nothing to do with hers. If she transfers the association to her account it will lock me out of my content on my log in for 90 days - I'm trying to work out how to associate each of the log in accounts with a separate iTunes account so we can access our music independently of one another without locking each other out. Hope that makes sense!

I keep getting message on Iphone and Ipad Enter password for the Exchange account "Chris Buggy" when I try to access my personal email.

I keep getting message on Iphone and Ipad "Enter password for the Exchange account 'Chris Buggy' " whenever I try to access my personal email account. I tried all possible personal passwords and none work. This is company issued Iphone and Ipad.

Hi StuNYC,
Welcome to Apple Support Communities.
It sounds like you're seeing an alert message when opening Mail on your iOS devices. Do you have multiple email accounts setup on the devices? Take a look at the article below, it provides suggestions that will resolve most issues that cause an alert like that to appear in when starting the Mail app.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
I hope this helps.
-Jason

I use Messages on iPhone and iPad. Photos come in on iPhone, but not on iPad.

I use Messages on iPhone and iPad. Photos appear on iPhone message, but not on iPad message.

This did help but I had to play with it a little. I had previously turned face time off on her ipad. I had to turn it on and then go in and do Settings>FaceTime>iPhone cellular calls>OFF. Then I was able to turn face time back off and it kept the other settings that I had changed. Thank you!!!!!

When checking email I now get an error message saying User name or password is incorrect...

When checking email I now get an error message saying User name or password is incorrect... Went to AT&T store and they didn't have a clue how to fix it...
I'm sure this question has been asked, but can someone point me in the right direction?

I am also having the same problem and I did go on my computer and change the password and my iPad still gives error message. Yes wish someone could help.

I bought a new iphone and as i was setting my apple ID account and i signed in to my account and confirmed two useres with diffrent numbers that were signed to the same apple ID and it messed up my i messege and face time. how do i fix that ?

i bought a new iphone and as i was setting my apple ID account and i signed in to my account and confirmed two useres with diffrent numbers that were signed to the same apple ID and it messed up my i messege and face time. how do i fix that or delete one user ?

Hello sapiii96,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
To sign out of your Apple ID
Go to Settings > FaceTime, tap your Apple ID, and select Sign Out.
Go to Settings > Messages > Send & Receive, tap your Apple ID, and select Sign Out.
Best of luck,
Mario

I have entered my username and password and the message comes up is "User name or password is incorrect" when I have tried to press ok and continue, it won't let me, it has frozen, the rest of the phone is working fine, it's just in the iclound screen

I have entered my username and password and the message comes up as User name or password is incorrect, this has frozened this page - so I am unable to use my settings, the rest of the phone is working fine

Try "resetting" the iPhone.
Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.

The report server has encountered a configuration error. Logon failed for the unattended execution account. (rsServerConfigurationError) Log on failed. Ensure the user name and password are correct. (rsLogonFailed) The user name or password is incorrect

I am able to run the report fine in BIDS in the preview window, and it deployes fine. When it goes to view the report in the browser, I get the following error. There is no domain, I am using a standalone computer with SQL Server and SSRS on
this one machine.
Can anyone point to where I might configure the permission it is looking for? thanks! Steven
The report server has encountered a configuration error. Logon failed for the unattended execution account. (rsServerConfigurationError)
Log on failed. Ensure the user name and password are correct. (rsLogonFailed)
The user name or password is incorrect
Steven DeSalvo

Hi StevenDE2012,
Based on the error message "The report server has encountered a configuration error. Logon failed for the unattended execution account. (rsServerConfigurationError)", it seems that the Unattended Execution Account settings in Reporting Services
Configuration is not correct.
Reporting Services provides a special account that is used for unattended report processing and for sending connection requests across the network. Unattended report processing refers to any report execution process that is triggered by an event rather than
a user request. The report server uses the unattended report processing account to log on to the computer that hosts the external data source. This account is necessary because the credentials of the Report Server service account are never used to connect
to other computers. To configure the account, please refer to the following steps:
Start the Reporting Services Configuration tool and connect to the report server instance you want to configure.
On the Execution Account page, select Specify an execution account.
Type the account and password, retype the password, and then click Apply.
In addition, please verify you have access to the Report Server database by following steps:
Go to SQL Server Reporting Services Configuration Manager, make sure the configuration is correct.
Go to Database, Verify that you can connect to the database.
Make sure you are granted public and RSExecRole roles.
Reference:
Configure the Unattended Execution Account
Configure a Report Server Database Connection
If the problem is unresolved, i would appreciate it if you could give us detailed error log, it will help us move more quickly toward a solution.
Thanks,
Wendy Fu

ICloud/iPad 2 error: "user name or password is incorrect" when I try to sign into iCloud.

When trying to sign in to iCloud on iPad2/iOS5 I receive User name or password is incorrect dialogue box w/ and "ok" bar. The screen freezes at this point and then it just spins "verifying" at the top. The only way to clear it seems to be turning it off. The same login/password worked on iPhone 4 and MacBook Pro. iPad is upto date. Any thoughts?
Wendy
iPad 2/iOS5

Hi Paul -
Well I finally chatted w/ someone at apple and was able to resolve it. First I am going to tell you what they told me, then I am going to tell you what I would do different.
I already had iOS5 loaded
They had me go to Settings>General>Reset>Erase all content and settings
After I did all that it still wouldn't accept the login/password.
That is when we discovered that I hadn't set the iphone right to back up to the cloud so there was nothing there for it to open.
Next they had me back up my iPhone to the cloud. (that took about an hour). Once it was done I went back to the iPad, you have to put some stuff in like country, blah blah blah, you are looking for the back up to iCloud, computer or iTunes. Select iCloud and from there it took about 5 minutes and everything was up and running.
What I would do differently - I would not reset the iPad. I didn't loose anything I can't replace but my pad desktop is a mess and I have to fix all that again. I would do the iPhone back up and then once that was done try to log into the iCloud again using the settings>iCloud. If that didn't work I would do the steps above because it did work.
Back up on iPhone: Settings>iCloud>Storage and Backup>Backup Now.
Good Luck!
Wendy
Macbook Pro
iPad 2 iOS5
iPhone 4 iOS5

Error Message "This is not a Test User account - Please create a new account in the Sandbox Environment

hello ,,
i have this problem many times why i don't know and i dont have jealbreak " Cydia " ok
the messageis is :
Error Message "This is not a Test User account - Please create a new account in the Sandbox Environment"
how to solve this problem any helpful answer please ?
thank you

The ultimate solution after you have tried restarting/ rebooting your device (no need to hard reset or restore your device) is:
Click iForgot, then reset your password, change it to your new password. Then go to Store, try downloading any app! Hope this will help because some of my friends had this prob before and all what i did was this way!

TS4532 My iPhone V will not connect to a Microsoft Exchange server. It says that the User Name or Password are incorrect even though they're not and I can log on directly to Exchange using the web browser. The connection worked until IOS 6.1.2 was Install

My iPhone V will not connect to a Microsoft Exchange server. It says that the User Name or Password are incorrect even though they're not and I can log on directly to Exchange with the same parameters using the web browser.
I bought the phone when it came out last October. The connection did not work at first, then started without warning in December. It worked perfectly for 2 months then stopped again when IOS 6.1.2 was Installed.
Help please!

I have forwarded these questions about the version of Exchange server that is being used and whether Microsoft host the mai themselves to the IT Dept but I will not get a reply from them until tomorrow.
In the meantime I have also tried:
Deleting and re-creating the account AGAIN!
And re-setting the phone (recommended as a solution to a similar problem with an iPad in another forum.
But please remember that:
The phone would not connect for 2 months after I bought it
Then started working unexpectedly in December
Then stopped working again when IOS 6.1.2. was installed
Also why am I the only person affected by this when colleagues with iPhone 3s and 4s who use the same mail system are not (I am still trying to find one with an iPhone V to see if their's works).
Like I said I think that there must be a fault, either with my own phone or with iPhone Vs in general.

My iPhone and iPad cannot recognize my Apple ID. I have changed the password three times. In the iCloud account says that my mail is not verified.

My iPhone and iPad cannot recognize my Apple ID. I have changed the password three times.

Thanks for the suggestion, Chris. I actually did not resolve the issue which is why i did not post an answer.
it turns out that my iphone seems to default to an incorrect User ID (it defaults to an @me account, which is not something that i have ever used).
even when i change the User ID in my settings for the iTunes store, it still appears when i attempt to get updates for my existing apps. however, it does seem to use the correct ID when i attempt to purchase new apps.
If someone actually had an answer to correct this, i would love to update my existing apps.
Thank you.

Error message on IPhone and IPad indicating user name or password is incorrect. Information is the same as on my gmail acct on my Mac

Similar Messages

Maybe you are looking for