Error Message on iTunes 45048 using Windows XP

Can someone please help?
On my iTunes account I have a number of tracks - all purchased via my iPad or iPhone and need to download to my PC (XP is the Operating System) however, when you go the the iCloud symbol and click to download the following error message appears:
We could not complete your iTunes Store request. An unknown error occurred (-45048).
There was an error in the iTunes Store. Please try again later.
This has been going on for days so trying later is not cutting it for me. All other Apple products I have are transferring from iCloud without any problems.
I have seen other posts that refer to Windows 7 users but nothing for Windows XP. I do hope someone maybe able to help.
Many thanks in advance.

iTunes had at one point been installed on the PC. However, I don't know what version. I don't know whether or not an install was canceled in the middle.
gaah.
okay, we're going to try the treatment protocol which used to work frequently with the nastier versions of the itunes 4.9 "a later version ..." install error. see the following CoJeff post for the "ultra-clean uninstall and reinstall" instructions:
http://discussions.apple.com/thread.jspa?messageID=1294296&#1294296
keep us posted.
love, b

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