Error message on Sprint Treo 755P AirSAMStatemachine.c 1913 14721

keep getting the following error message when I try and sync to my email. I have checked with my IT person and have all the correct settings. Any help for this?
Post relates to: Treo 755p (Sprint)

Error 14721 means:
SSL: No trusted root. Fix: Verify Secure Connection (SSL) is enabled (checkbox) with correct port number. See Knowledge Library article 16733 for more information.
http://kb.palm.com/wps/portal/kb/common/article/16733_en.html

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    I have a Sprint Treo 755P and it reboots with Good Mobile Messaging.  I've installed it several time from the "Get Good" link on the phone.  It will install and run for a day or two.  Eventually it will crash and continueally reboot.  I'm totally baffled.  I've reinstalled it several times and even done a hard reset.
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    Post relates to: Treo 755p (Sprint)

    I would suggest contacting Good's support. Does the device respond this way with any other software?
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  • Sprint Treo 755P Exchange Active Sync

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    AirSAMStateMachine.c
    2214 6 HTTP/1.1 400
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    Post relates to: Treo 755p (Sprint)

    And I should probably tell you how to get the Root Certificate your server is using!
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  • Installing IE 7 or Firefox on Sprint Treo 755p

    I am unable to view certain functions on facebook unless I install internet explorer 7 or firefox.  When I click on the message to do this, nothing happens.  How can I install either of these?
    Post relates to: Treo 755p (Sprint)

    You won't. You need to look at availible mobile browsers. 
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  • Can't activate Sprint Treo 755p

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    Post relates to: Treo 755p (Sprint)

    Hard reset the Treo 755 if the problem continues then the device will need to be repaired or replaced. 
    Post relates to: None

  • Can i use sprint treo 755p with another carrier

    null
    Post relates to: Treo 755p (Sprint)

    If Sprint unlocks the radio you can. But the only other carrier that may work on is Verizon. And that's just voice and text. Data may not work on it.
    Post relates to: Treo 800w (Sprint)

  • Mac Book Pro and Sprint Treo 755p Bluetooth

    I'm trying to send a voice memo from my Treo to my MacBook Pro. Everything is setup and it sees my phone but it says this: *The file being sent to you could not be saved on your disk. Perhaps the receive folder is located on a locked volume. Try changing the destination folder and trying again*. I can send anything else and it doesnt say this like pictures. Just wondering the problem. Thanks

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  • Windows SBS 2008 and Treo 755P

    Has anyone had any success getting a Treo 755P (Sprint) to sync with a mailbox on a Windows SBS 2008 server ??  The device will sync with a Windows 2003 64bit and Exchange 2007 server but will not with a SBS 2008 server.  I have talked to both Sprint and Palm and they weren't much help other than to tell me it was a server issue.  I am getting the following errors:
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    Post relates to: Treo 755p (Sprint)

    Oh, good.  You're almost there then.  Does this problem affect other handhelds too?  Palm/Versamail or WinMo?  If you need additional testers, I can simulate one and connect with a test account.
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    Post relates to: Centro (Sprint)
    Post relates to: Centro (Sprint)

  • Error message 755p sprint

    i keep running into the same problem. my phone puts up a message and says memory low, and that it may have been unable to save. but meanwhile, that would be a phone call coming in and it will tell me that. then it goes away only to re-appear moments later, and eventually it resets my phone and deletes everything from it. is there something wrong with this phone?
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    Post relates to: Treo 755p (Sprint)

    Hard reset the device and check avail memory.
    http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=PalmSupportKB
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    Post relates to: None

  • Treo Pro Error Message 530 5.7.1 Relaying not allowed cannot send Email from pop acct

    I just purchased the treo pro thru Sprint. I love the phone I just cant seem to figure out the proper settings for my outgoing POP Email acct. Every time I set up the settings properly and attempt to send an email I get an error message "530 5.7.1 Relaying not allowed". I get this message with the outgoing server set to smtp.sprintpcs.com and i receive this error message through an "undeliverable" Email in the same account I am attempting to send from. When I have the account set to my ISP's outgoing server mail.optonline.net it will only send email if I have my device set to WIFI mode..... Any ideas? Thanks.
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    Post relates to: Treo Pro T850 (Sprint)
    This question was solved.
    View Solution.

    audiojay11 wrote:
    P.s. I read in another posting where it advises to change the outgoing port # from 25 to 587. This sounds very familiar to me because when I recently set up my blackberry I believe cablevision advised me to do that exact modification. Now here is the million dollar question. How do you change the port #'s on the treo pro?
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  • Treo 755p - Sprint won't sync with Windows 7

    I used the Treo 755 with XP with very few problems.  I have tried and failed 6 or 7 times to connect to Windows 7.  The installation takes me to the syncronize step and it dies there.  When it won't sync I can only skip the step.  It won't let me go back.  I need to backup before I lose something important.  Plus I have files I want to transfer and can't.  Ideas?
    Post relates to: Treo 755p (Sprint)
    This question was solved.
    View Solution.

    I ask you the same question we ask everyone else having problems with Win7 - what version of Win7 do you have?  32bit or 64bit?
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    WyreNut
    I am a Volunteer here, not employed by HP.
    You too can become an HP Expert! Details HERE!
    If my post has helped you, click the Kudos Thumbs up!
    If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

  • Sprint Palm Treo 755p Network Connection Inconsistent

    I've had a Sprint Palm Treo 755p for almost 2 years now, and multiple times a week during this time the connectivity ceases and I have to power down the phone connection and restart it to make a call. This is the 3rd device Sprint has replaced for me and I'm finished talking with them. They acknowledge that this is a chronic problem with this device and don't have a solution to recommend. It is updated. I use the default applications, with only text readers as the extra 3rd party applications. My fidelity to the Palm product is waining thin since it seems that this problem is unresolvable.
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    Post relates to: Treo 755p (Sprint)

    Hi..  Welcome to the Palm forums.  If you have had 3 device replacements and the same problem repeats itself, unable to connect to the sprint network, what is the common factor here?  As you stated in the subject "Sprint Palm Treo 755p Network Connection Inconsistent".  It is highly unlikely that this is a hardware issue for your 755p.  The one consistent factor is the Sprint network and your provisioning on that network which has all the settings and information that allows your account to connect to it.  What needs to happen here is you need to talk to Sprint, have them totally remove your provisioning setup on their network and then rebuild it from scratch.  All your 755p does is receive what it is given by the network and it connects with the instructions in that provisioning.  
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    Message Edited by rhaw on 05-06-2009 09:36 AM

  • Treo 755p Sprint Quit Syncing Videos

    Had a Sprint Palm 755p since May 2007 which worked pretty good.  About a month ago,  HotSync hung and wouldn't work after that.  Before I could HotSync with both my prime desktop running Win XP Pro and my laptop running Win XP Home.  The first time it was on the Win XP Pro machine.  Eventually I tried it on the XP Home system with the same result.  Since then I have tried to troubleshoot the problem.   I even reformatted the 2GB SD card twice.  While trying to reload the data from the backup that I discovered that everything but Videos seemed to work fine.  It appears to only be a problem when I'm trying to load 3g2 video files from my computer to the Treo.  I took some videos on the Treo and the HotSync worked at getting them to my Laptop.  However, whenever I try to load any video from my laptop to the Treo it hangs during Synchronizing media.  This morning I updated from whatever version came with the Treo to Palm Desktop 6.2/HotSync 7 and get the exact same result.  Trying to cancel doesn't work and I have to use Task Manager to kill HotSync and reboot both the Laptop and the Treo.
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    Post relates to: Treo 755p (Sprint)

    Just looked at the log from updated Desktop/HotSync and it seems to have choked on the very first video file it tried with an error code of:  268461072.  Anyone know what this error code means?
    Post relates to: Treo 755p (Sprint)

  • Treo 755p (sprint) shuts down while it is charging over night

    My Treo 755p seems to be shutting down or going into some sort of sleep mode over night when I plug it in to charge.  Every morning when I wake up I have to hit the home button to get it to "wake-up" and you can tell by the clock that is freezes around 2 o'clock every morning and its basically like the device is turned off from then on.  I use my phone as my alarm clock so this is a huge problem!  It seems like when it is frozen like this, the device thinks it is was what ever time it was when it shut down, so if it freezes at 2, my alarm doesn't go off at 6.  I've checked through the preferences and don't see anything that deals with this.  Any thoughts?
    Post relates to: Treo 755p (Sprint)

    This feature sets the device to go off after a certain amount of time of inactivity. In your case, it is set to go off after it is not being used for 1 minute.
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    Post relates to: Tungsten E2

  • I recently reformated my Xp and I have not updated my Palm Hotsync program for treo 755p from sprint for a very long time . Can someone direct me how to do an update on my PC? Thank you

    null
    Post relates to: Treo 755p (Sprint)

    hello pmj54 and welcome to the forums.....
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    Let us know if we can help you come more..
    Thanks,
    Colapop

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