Error message on the start up

I have an old IPOD classic.  It is fully charged and I have reset it.  However, after the apple logo appears, I get the following message www.apple.com/support/ipod.  It then shuts down.  I cannot get it to sync with my computer to update the shoftware and the unit is inoperable.
Any ideas?

P
Just to eliminate the possibility please run Malwarebytes
Please download the free version of Malwarebytes.
Update it immediately.
Do a full system scan
Let us know the results at the end.
http://www.malwarebytes.org/products
Wanikiya and Dyami--Team Zigzag

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