Error Message on Updating Software

Hi there
I keeping getting the following error message when trying to update my BB software on my BB Bold 9900 using MacBook Pro:
BlackBerry® Desktop Software failed to validate your BlackBerry® device update. Aborting install due to validation failure. Some packages contained unsatisfied dependencies.
My BB Messenger seems to have disappeared but yet is still installed on my phone so I was trying to force an upgrade re your suggestions on some of your other discussions
Solved!
Go to Solution.

Hello LiamD, 
Welcome to the forums. 
Have a look at the following article regarding your issue. 
"BlackBerry Desktop Software failed to validate your BlackBerry device update - Aborting install due...
Let us know if this helps and if you need any additional help. Have a good day. 
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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