Error Message on WEBCAM NX PRO

I recently purchased the Webcam NX Pro and am trying to get the hardware and software working. I followed all the installation directions and thought I was all set. When I click on the Creative WebCam Monitor icon, I get the a "This program has performed an illegal operation and will be shut down" message. The details are as follows:
MONITOR caused an invalid page fault inmodule CTVIDCAP.DLL at 067:670bd53.Registers:EAX=00000000 CS=067 EIP=670bd53 EFLGS=0000202EBX=0002eb4 SS=06f ESP=006af570 EBP=0002d40ECX=0002d40 DS=06f ESI=0002d40 FS=4fafEDX=006af580 ES=06f EDI=0002d40 GS=0000Bytes at CS:EIP:8b 08 ff 5 4 8b f0 8b 44 24 08 50 8b 08 ff 5 Stack dump:00000000 006af580 00000000 0002d40 00000000 00000000 670b69b 00000000 0002eb4 67075d7 00000000 7ff2c97d 006c7f70 67072ca 0000ee0 006c7f70
I have reinstalled, tried the website for installation suggestions, new drivers, etc and have reached a dead end. I need some help. Any ideas? Thanks.
Ed

Edster,
Make sure that you have all background programs including AntiVirus programs disabled on your system before attempting to install the camera. Also make sure that you have all the latest updates for your version of Windows installed.
Jeremy

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