Error Message "Persisten​t store Migration Failed"

Question

Dear Users:
I have a Curve 8330.  When attempting to back up my Blackberry, I get the
message ³Persistent store migration failed, missing source managed object
model.²  What does this mean and why can¹t I backup my Blackberry to the
MacBook address book?
Thanks,
Glen

Answer 1

I can help you to solve your problem, just follow the next steps: 1.- Get the unit into the “Support Menu” by following the steps below:A.- Press and hold the “*” and  “#” keys at the same time then release both keys.Display should say “Enter Special Key Combo”B.- Press and release in sequence the “1”, “2” and “3” buttons.  Once in the menu, follow the next steps:2.- Press and release the right arrow button twice.3.- Display should say “System Configuration Menu”.4.- Press and release the “OK” button.
5.-Display should say “Hardware failure status”. If not there already, press Arrow Key over to “Hardware failure status”,
6.-Press and release the “OK” button.
7.-Display should say “Hardware failure status: Clear. Press OK to clear”. 
8.-Press and release the “OK” Button. The message changes to “Hardware failure status Cleared. Press Cancel to continue”.
9.-Press and release the “CANCEL” button as many times until the “Welcome to Photosmart Express” window appears.
10.-Turn the unit on and then off, continue with the installation/setup of the unit. If this error continues then the unit may have any other problem. Let me know if this solved your problem.