Error Message PGC Adobe Encore CS3

Question

SETTING :
I want my DVD menu play movie clip at background menu, and my menu DVD :
01 PAL_Blue Grid Menu (main menu)
02 PAL_Blue Grid Submenu 1 (scene selection)
03 PAL_Blue Grid Submenu 2 (scene selection)
04 PAL_Blue Grid Language (subtitle & audio)
My All DVD menu motion setting :
Video : movie clip.avi
Audio : movie clip.avi
Duration : 00:00:39:02
Animate Button : check (except 01 & 04 )
Loop Point : 00:00:00:00
Loop # : Forever
click check project, result = No items found (good)
click build : DVD image
then....5 time ERROR message appear...uuugh...!!!.
ERROR :
PGC"03 PAL_Blue Grid Submenu 2" has an error at 00:00:38:24
internal sofware error: %0, line 03 PAL_Blue Grid Submenu 2 - PGC info: name = 03 PAL_Blue Grid Submenu 2, ref=Wpgc, time=00:00:38:24
PGC"02 PAL_Blue Grid Submenu 1" has an error at 00:00:39:00
internal sofware error: %0, line 02 PAL_Blue Grid Submenu 1 - PGC info: name = 02 PAL_Blue Grid Submenu 1, ref=Vpgc, time=00:00:39:00
PGC"02 PAL_Blue Grid Submenu 1" has an error at 00:00:14:23
internal sofware error: %0, line 02 PAL_Blue Grid Submenu 1 - PGC info: name = 02 PAL_Blue Grid Submenu 1, ref=Vpgc, time=00:00:14:23
PGC"04 PAL_Blue Grid Language" has an error at 00:00:39:00
internal sofware error: %0, line 04 PAL_Blue Grid Language - PGC info: name = 04 PAL_Blue Grid Language, ref=Upgc, time=00:00:39:00
PGC"01 PAL_Blue Grid Menu" has an error at 00:00:39:00
internal sofware error: %0, line 01 PAL_Blue Grid Menu - PGC info: name =01 PAL_Blue Grid Menu, ref=Tpgc, time=00:00:39:00
FIX ERROR :
Try to All DVD menu motion setting :
Video : off (no video)
Audio : off (no audio)
Duration : 00:00:00:00
Animate Button : uncheck all (except 01 & 03 )
Loop Point : 00:00:00:00
Loop # : Forever
QUESTION :
When add video or audio, some un/check animate button on motion tab FAILED to build DVD
When no video or audio, some un/check animate button on motion tab SUCCESS to build DVD
Why...??? why...??? why...???...
Please HELP me...thanks.
Daniel

Answer 1

danielmovik wrote:
PAL....
Oops - mea cupla - it's stated clearly in your original post.
Sorry.
Okay - let me try & undserstand your flow here.
Are you are re-using assets or have you imported them several times under different names?
If the former, this might be the trouble.
If using the same background each time for each of thre 4 menus, what happens if you import the footage 4 times with 4 different names?
So, instead of
movie clip.avi (is that a space I see in the filename?? more on that in a moment)
you would use
movie_clip_1.avi
movie_clip_2.avi
movie_clip_3.avi
movie_clip_4.avi
and do the same for the audio too.
I have often had terrible trouble with another Sonic tool where the importers allow you to link the same asset multiple times, yet when you compile it all goes to hell in a handcart.
Workaround = never use the same asset more than once unless you change the name.
I would also rename each copy of the menu as well, just to be safe.
The other thing - not that this is the problem for you - is to try & avoid using spaces in a filename. Always use an underscore instead of a space.
I hope this helps.