ERROR MESSAGE: "Photoshop is a desktop app so you'll want to download it from your computer."

I just sigend up for Adobe Creative Cloud and I'm trying to install Photo Shop onto my desktop computer. When I click the download button I receive an error message saying "Photoshop is a desktop app so you'll want to download it from your computer." I cannot move forward with the download. Any advice on how to troubleshoot this problem?
Thanks.

In my case it's Illustrator and I'm trying to reinstall it. Clearing the cache and using another browser were no help. When I use IE instead of Chrome, an authentication dialog opens to ask permission for CC Desktop to launch, but when I "Allow" it, all that happens is that the CC app opens and gives no indication of a dowload or installation taking place.
I've always been a strong advocate of CC and was one of the earliest adopters (May 2012), but this is the end of the love affair. I need this fixed immediately. I have work to do. If I had a set-up file sitting on my computer or a disk, I would have no problem right now.

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"******* is a desktop app, so you'll want to download it from your computer" - When on your computer

I'm using Win7 and just looking to download some CC apps to try. Trying to download the trial from the download centre just turns the button into a message that says "Creative Cloud is a desktop app, so you'll want to download it from your computer", but I'm on my computer? I've tried using other browsers, (IE, Firefox, Chrome) none are working. What to do?

Hi BridgeAV,
The Creative Cloud app is the one which you install other apps from, you download and install it first, after which the option to install the other apps is available within it. Can you try downloading, installing and launch the Creative Cloud app? It looks like this in the Download Center.
-Dave

Creative Cloud is a desktop app so you'll want to download it from your computer.

Hi,
I recently tried to update my creative cloud desktop app, which failed. So I uninstalled the app from my system (windows 7 professional). And now I keep getting this error whenver I try to download the creative cloud desktop app. This is really frustrating. The last time around this happened I had to factory restore my system and download the whole apps again. Hope this time around there is a simpler way.
Cheers !
Sai

Please let me know which browser are you using to download the application? Whatever browser you're using, it is recommended to clean the browser's cache and then quit the browser, relaunch it and login with your credentials again to http://creative.adobe.com and then from the download center tab, start downloading the apps.

Flash Professional is a desktop app so you'll want to download it from your computer.

Trial download won't work. Used Chrome & Firefox. Signed in etc.
Really makes me winder how foolproof Adobe web development tools are.

Yeah I've seen that too... You can download them old school here
http://prodesigntools.com/adobe-cc-direct-download-links.html
http://www.adobe.com/appsmanager/index.html
Gotta LOVE CC Cloud. :-/

HT201210 After downloading latest version of iTunes it will not open. This error message is displayed; The program can't star because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem. Then a second error box

After iTunes requested that I download latest version on PC it now will not open. 2 error messages appear. first: The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem. second: iTunes was not installed correctly please reinstall iTunes. Error 7 (Windows error 126). I have tried reinstalling a number of times and restarting computer but no luck.

This happened to me today as well post installing the latest version of itunes. I did a search on google for the error and came across a recommendation to :
Note: Start Windows in Safe Mode to complete any of the following steps if you're unable to access Windows normally due to the msvcr80.dll error.
If, and only if, you're receiving the msvcr80.dll is missing error when you open Apple iTunes, do the following: (skip this step if your msvcr80.dll error is occurring with a different program)
Uninstall from Windows the following five programs in this order: iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour, and finally Apple Application Support. If you have iCloud, remove it as well.
Uninstalling these programs in Windows is done from an applet in Control Panel called Programs & Features (in Windows 8, 7, or Vista) or Add or Remove Programs (in Windows XP).
Note: Songs and playlists in iTunes will not be removed when you uninstall the iTunes program or any of the other, already-mentioned Apple programs. If you'd still like to back them up, they're usually located in the My Music folder in Windows.
Download the latest version of iTunes from Appleand note the location you're saving it to so you can find it once it's done.
Run the iTunes installation as an administrator. If you're not sure how to do that, see How Do I Open an Elevated Command Prompt? for help. That procedure shows you how to open the Command Prompt program as an administrator, but the steps are essentially the same for anything, including the iTunes installation package you just downloaded.
A general overview of removing and reinstalling iTunes can also be found here on Apple's site but the above procedure seems to work better in this particular situation.

I get this error when trying to download my new CC apps: "Photoshop is a desktop app so you'll..."

Photoshop is a desktop app so you'll want to download it from your computer."
Uh, that's what I'm trying to do. Not a very helpful message.
How do I download?

Dgennetten please try completing the following steps:
Please locate and rename the C:\Program Files (x86)\Common Files\Adobe\OOBE folder to OOBE_OLD
Reinstall the Adobe Creative Cloud Application from https://creative.adobe.com/products/creative-cloud.
Dgennetten is there a specific case number which I should review in reference to the BUILD conference you attended? At the moment I am only using the information which is available within this discussion.

I am having a problem opening pdf files. I get an error message saying a problem has occurred with the licensing of this product. Restart your computer and re-launch your product. If this problem still occurs after restarting ... error code:213:19 Can

I am having a problem opening pdf files. I get an error message saying
a problem has occurred with the licensing of this product. Restart your computer and re-launch your product. If this problem still occurs after restarting ... error code:213:19

Hi AdobeFiles,
I'm sorry to hear that you're unable to open PDF files. Please see this Help document: Error 213:19 | Problem has occurred with the licensing of this product | Acrobat X and XI for solutions.
Let us know how it goes!
Best,
Sara

I have followed the Apple Support instructions I did it 3 times and this message always appear: "The program can't start because MSVCR80.dll is missing from your computer" and 'Error 7' but still not able to run iTunes. Anyone have a suggestion... Please!

I have followed the Apple Support instructions but these 2 errors always appear: "The program can't start because MSVCR80.dll is missing from your computer" and 'Error 7' but still not able to run iTunes. Anyone have a suggestion?

Try completely removing and reinstalling iTunes and all related components; you may need to do this multiple times. It won't normally affect the iTunes library, but that should be backed up anyway.
(99331)

Error message after creative cloud desktop app update

Everytime updates fails and i am gettin error message: Creative desktop cloud could not be installed. tryed to uninstalled, failted too. reinstallation aswell!
Helps help!

Without system information and otehr details nobody can advise specifically. as a start run the cleaner tool and try again:
http://www.adobe.com/support/contact/cscleanertool.html
Mylenium

Why am I seeing a "Download Error" message in Creative Cloud Desktop app?

am connecting with the internet and my login info. is correct but always i have a massage say download error please contact customer support .
do i have to download it again ?

What browser, and have you tried with your firewall temporarily disabled?
Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
-Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088

I keep getting this error message when i try to install the latest version of itunes, the program can't start because MSVCR80.dll is missing from your computer. try reinstalling the program to fix this problem??

I am having trouble reinstalling my Itunes on my desktop which uses Windows 7 and I can download it but once it's complete i keep getting this error message...The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem. Please help me.

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

HT1338 Does anyone have a fix for the error message "Because a USB device was drawing too much power from your computer one or more of your USB devices have been disabled" - this is a brand new machine with nothing connected to the USB ports - i've done u

Hi
does anyone know how to fix the message on my iMac:
"Because a USB device was drawing too much power from your computer, one or more of your USB devices have been disabled."
This is a brand new machine and did not have anything attached to the USB ports"
Thanks for any help

If you are getting that message on a brand new Mac with nothing connected to the USB ports, take it back. It is broken.

I see a white box on the app store when I wanted to download an app

I wanted to download a specific app. When I wanted to download it from the app store I just see a plain white square in the middle and the app preview does not appear. Please help :(: Product: iPad. Mini

Do you see a blank square when you try to download a specific app, or is it the same when you try to download anything? If it's for a specific app, could you specify the app?
If you can't download anything at all...well, let's cross that bridge later.

I get a download error on the creative cloud desktop app. When I click reload applications it remains the same. How can I get this message to be removed?

I get a download error on the creative cloud desktop app. When I click reload applications it remains the same. How can I get this message to be removed?

Hi Bericala,
Same issue has been discussed in the below mentioned link.
1) Creative Cloud "Download Error" message
2) Creative Cloud - Download error - stubborn error
Let me know if it helps.
P.S - If this or any other response helps answer your question, please take a moment to mark the response as helpful or correct to make it easier for future users to find the solution to the same issue
Thanks,
Eshant Jindal

My iPod touch 4th gen. Keeps giving me the error message "cannot connect to the app store when I sign in. I can open the app store and browse it but I can't download anything. I have full signal strength with my wi-fi and safari is working perfect.

My iPod touch 4th gen. Keeps giving me the error message "cannot connect to the app store when I sign in. I can open the app store and browse it but I can't download anything. I have full signal strength with my wi-fi and safari is working perfect. I turned it off and restarted it 3 times now. I have an iPad 2 and the app store works flawlessly with it. What is going on?

Same here on my lpad2. Can access the web just fine from browsers but cannot install new apps or updates in appl store. Seeing a few others reporting same issue tonight so likely an apple server issue and staff will notice it in network monitors and fix it...sometime this weekend.
Rob

ERROR MESSAGE: "Photoshop is a desktop app so you'll want to download it from your computer."

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