Error Message "Please connect printer to HP Connected"
When I print I keep getting a message "Please connect printer to HP connected". Each time I have to OK this before the document will print.
I have printed the HP Network Configiration page and it shows the Internet and Wireless status's as "connected". I can also sign in to HP Connected and it will give me an instant ink update so the connection seems to be working.
I've switched off both the laptop and printer and started again but am still getting the same message.
Any ideas how I resolve this?
Hello RuthQ,
Welcome to the HP Forums.
I see that you are having some connectivity issues.
I have done some research and I have found a document that deals with A 'No Computer Found', 'Connection Required', or 'Scan Unsuccessful' Message Displays for HP ENVY 56...
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, : click here.
Thanks for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP
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