Error message "print head failure"

My photosmart 7520 has suddenly shown error message "print head failure", I have followed the cleaning instructions on the hp website, pulled the tabs out on each cartridge & made sure they clicked in correctly. The printer is only about 8 months old. Help!

Hello Effi,
Welcome to the HP Forums.
I see that you are having an issue with the error  "print head failure".
I realize that you have already stated that you did some cleaning advised from a document that you used from the HP web site.
I do however have a few other steps that I suggest we try in the attempt to troubleshoot this issue.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
I have also located a document that deals with the following error 'Problem with Printhead,' 'Printer Failure,' 'Ink System Failure,' or a '0x...' or a 'C2...' Error M....
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,  
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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