Error Message: Problem w/ Windows Installer
Trying to update to the new iTunes on XP, I recieve the following error:
"There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor."
I tried everything, followed all the steps on iTunes support. Uninstalled everything and this still happens. Now I dont even have itunes at all cuz i cant reinstall. Any suggestions??
You have to update your apple software. Search for apple software update or find it in your programs and click it. It should then search for updates. Once you download them you should be able to download itunes
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Trouble with itunes upgrade I receive an error message problem with windows installer package
I am trying to upgrade itunes. I am running windows vista 64. Everytime I try to upgrade I get an error that says Problem with windows installer package. Anyone know how to fix this?
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Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.
I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
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Hi all,I have just purchased new iphone but have difficulty in completing the itunes download with message : problem with Windows installer package. A program run as part of the setup did not finish as expected.
Would appreciate help...its driving me up the wall!!Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time? -
I cannot install ICloud 4.0 on my Win8.1 PC because I get a recurring message that the Windows Installer has failed. The Windos installer works fine on other applications. So I suspect it is in the ICloud software. I have uninstalled Icloud 3.2 and deleted the apple internet services files but still no luck. Any ideas?
The error message says "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor"
I am trying to update iCloud to 4.0 by installinh iCloud64.msi on Windows 8.1. -
ERROR 1721, problem with windows installer package
i have windows vista basic on a acer aspire 5535, itunes has always worked on my laptop until apple asked me if i wanted to update so i did (i believe the update was for itunes 9/9.2) after this update i am unable to install itunes and get the error 1721 message saying
There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support or package vendor.
i have tried EVERYTHING that i have found on the internet about this, i mean everything and i am ready to give up! does anyone know how to fix this? its so frustrating as i need itunes and i know it once did work on my laptop.
i've tried command prompts, registry cleaners.. the works.
please help!?Hi,
I like many others choose to update to itunes 10. Straight after installing the software itunes was not working. :s I was annoyed! So follow a message board followed the instructions. Uninstalled it complete, out of Program files everywhere even downloaded a really good uni-installer program to clean everythin up.
Now Quick Time 7.6 installs. iTunes 10 gets all the way to the end then you get a error message: "THERE IS A PROBLEM WITH THE WINDOWS INSTALLER PACKAGE. A PROGRAM REQUIRED FOR THIS INSTALL TO COMPLETE COULD NOT BE RUN CONTACT YOUR SUPPORT PERSONNEL OR PACKAGE VENDOR."
Somebody please help me my life is dull with out the constant flow of new music onto my ipod. :(( -
Can't install Quick Time 7 - Error 1721 problems with windows installer
I had QT 6 PRO and an old version of itunes working fine. I tried to upgrade to Itunes 6. The install failed at the last step of installing QuickTime 7.04.
The error message was "Error 1721.There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor." So, no QT, therefore no Itunes.
I did the following:
cleared my temp directory.
made sure I had the latest windows installer (3.1 v2)
removed all traces of itunes and quick time, using Remove Programs, the windows cleanup Utility and manually deleting all files as listed in info article 93976.
I downloaded the standalone QuckTime 7.04 installer, tired to install and I still get the same error.
I now have no quick time 6 or 7 and no itunes, and I have no idea what is wrong with the installer.
I do have access to the install log, and am delighted to reprint it if it will help.
thanks for any help people can provide.
Windows 2000
Windows 2000
Windows 2000HI I am somewhat having the same problem as you with the itunes and QT not fully downloading but i am not computer smart and I am not real sure what you are saying to do. Also it always says "plug-in did not initialize properly" No clue but would appreciate any help from you... Thanks alot
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Here is the exact error message:
The upgrade patch cannot be installed by the Windows installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch.
It is Acrobat 9 Pro that is installed and the upgrade file is: AcroProExUpd910_all_incr and/or AcrobatUpd911_all_incr.
Help!the 2nd file can only be installed on acrobat 9.1.0 pro extended.
what version do you have (click help>about)?
and what link did you use to get AcroProExUpd910_all_incr? -
Issue installing 1.4.2_08 on XP (error 1722 problem with Windows Installer)
First time poster guys, so be gentle.
I have installed this older package on 20+ PCs, but this one is kicking my arse. It makes it through the install and then at the very end puts up:
Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.
I have tried a TON of stuff including uninstalling, re-installing, editing the deployment.properties file, copying that file from a working PC, installing other versions (1.3.X and the latest one that downloads from the frontpage seem to work, but when I go to java.com and test to see if I have java installed, it just closes the browser). I ran it with logging turned on and got the following info.
+=== Logging started: 10/10/2007 13:10:15 ===+
Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action fontchecker, location: C:\Program Files\Java\j2re1.4.2_08\bin\, command: "C:\Program Files\Java\j2re1.4.2_08\\bin\javaw.exe" -XXsuppressExitMessage -jar -cp "C:\Program Files\Common Files\Java\Update\Base Images\j2re1.4.2-b28\patch-j2re1.4.2_08-b03\\FontChecker.jar" "C:\Program Files\Common Files\Java\Update\Base Images\j2re1.4.2-b28\patch-j2re1.4.2_08-b03\\FontChecker.jar" -o "C:\Program Files\Java\j2re1.4.2_08\lib\fonts\\badfonts.txt" -w
+=== Logging stopped: 10/10/2007 13:10:51 ===+
The java_install.log says everything extracted and unpacked fine. The jupdate log says that everything worked and ends with:
INFO: Java(TM) Update (1.4.2_08-b03) has been installed successfully on this machine.
But yet I still get an error during the install of 1.4.2_08 and even if a different version LOOKS like it works, it still isn't really working because the java icon in control panel never works and if I go to java.com and test to see if I have java installed it closes the browser. I have also signed in as admin and updated to IE 7.0, so I don't think a permission or browser issue is the culprit. 3 hours of my life gone. Anyone got any ideas?First you down load the windows inataller from the follwoing url
http://www.microsoft.com/downloads/details.aspx?FamilyID=cebbacd8-c094-4255-b702-de3bb768148f&displaylang=en
then you down load the offline installation package of j2sdk1.4 and install it
http://java.sun.com/products/archive/index.html -
HT1926 since update cant install itunes error message: cant connect windows installer
received automatic update today and it would not install, advised to delete everything Apple basically and now i cant get itunes to load just get:" windows installer cant connect". tried all the checks with windows sfc/scannow and no faults.so i have lost itunes completely now! Any ideas pls?
Try:
http://support.apple.com/kb/TS3074
If that doesn't work, try:
Windows XP:
http://support.apple.com/kb/HT1925
Windows Vista, 7, & 8:
http://support.apple.com/kb/HT1923
Note: In addition to reinstalling the software listed, unistall other programs from Apple after everything listed, including iCloud. -
I had iTunes 10.2.1.1 but needed to upgrade to 10.6 so my iPhone could synch...I'm getting this error message "Problem with this Windows (XP) Installer package. A program required for this install to complete could not be run." Any ideas?
This has been fixed. Answer is that I needed to go to "Apple Software Update" and repair it. (From my Control Panel).
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Spent all afternoon downloading Java plugiins and Adobe reader; each with the following "failure message."
Error 2203.Database: C:\Windows\Installer\ced2e.ipi. Cannot open database file. System error -2147287035.Error 2203.Database: C:\Windows\Installer\ced2e.ipi. Cannot open database file. System error -2147287035.This is going to sound lame, but... have you shut down and restarted Windows since this problem began? Sometimes the Windows Installer starts behaving erratically, perhaps due to a backlog of deferred updates, and the only way to get around it is to reboot.
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Has anybody had the following error while trying to download iTunes 10.5? There is a problem with Windows Installer package. A program required for this install to complete could not be run.
Go to "control panel" then "add or remove programs". Highlight "Apple software update" Choose "change" click "Repair" This should do the trick. Then download and install iTunes 10.5 again.
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I tried to install iTunes 10.5 this morning but an error appeared saying "problem with windows installer package. A program required for this install to complete could not be run." Can someone please help
Firstly, are you installing iTunes for the first time or are you updating your current version of iTunes?
If you're installing iTunes for the first time have you tried redownloading the installer package? Perhaps the file you downloaded originally is corrupted...
http://www.apple.com/itunes/
If you've tried that, then try installing iTunes as your computer's administrator. To do this right-click the install package and choose "Run as administrator".
If you're updating iTunes to the most recent version try repairing the Apple Software Update program on your computer. It's under the add/remove programs.
1. Open the control panel
2. Open Add/Remove programs (called "Programs and Features" in Windows 7)
3. Navigate to "Apple Software Update" in the list and click on it
4. Click on "Change" then select "Repair" (or just select the repair option in Windows 7)
Once you repair this, try running iTunes and the update again.
Fingers crossed! -
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