Error Message regarding Facetime: I am getting this error message when I try to open Facetime on my iMac desktop "This beta version of FaceTime has expired." What does it mean? How do I get it to work again?

I am getting this error message when I try to open Facetime on my iMac desktop "This beta version of FaceTime has expired." What does it mean? How do I get it to work again?

The Beta version of Facetime is a free test/trial version that Apple placed on some computers in the past. It has expired -- to get a working Facetime version back you must go to the App store and purchase "Facetime for Mac" which will cost you 99 cents.

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It says this when I try to open iTunes: Apple Application Support was not found. Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again. Error 2 I've tried uninstalling it and installing it several t

It says this when I try to open iTunes:
Apple Application Support was not found.
Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again.
Error 2
I've tried uninstalling it and installing it several times. I've tried to download Apple Application Support separately but it just says:
An error occurred during the installation of assembly 'Microsoft.VC80.CRT,version="8.0.50727.4... Please refer to Help and Support for more information. HRESULT:0x800736FD

You have missing information in your Windows programming.
You need to repair your computer so it can run iTunes. If you plug those error codes into your browser you may get an answer.

I'm getting the rainbow wheel when I try tp pen in internet page (Safari). The page half loads then appears to freeze with the rianbow wheel. I get the same result when I try to stream a movie from NETFLIX. Freezes up rather than plays (after loading).

I get the rainbow wheel when I try to open an internet page. It loads halfway, then freezes, with the rainbow wheel whirring around. Smae thing happens when I try to stream a movie on Netflix. The movie loads, then the wheel shows up and the screen freezes. Same thing when I try a DVD, it takes the disc, but won't play when I hit on PLAY.
I am repair permissions, and all that I can do, but I am a novice. Any help would be greatly appreciated because I spend big bucks and drive 40 miles to get Apple help.
Sharon in the woods of Idaho

Welcome to Apple Support Communities.
If your profile info is up to date, you probably have a 2006 or 2007 MacBook with a CoreDuo or Core2Duo.
It probably came with 512MB or 1GB RAM memory and a 60, 80, or 120GB hard drive.
You're still running OS X Tiger, 10.4.
Your DVD drive may be dirty or wearing out.
For specifics about your computer, click on the  Apple Logo in the menu bar, then About This Mac, and More Info... to find details.)
You may be running short of hard disk space. You should have at least 10% free, or 10 to 15GB free for best performance. Less than that, and your hard disk is spending lots of time searching for places to store data.
Complex web pages and sites like Facebook and Twitter, and pages using Adobe Flash, and high-bandwidth applications like video streaming from NetFlix can all cause your computer to run slowly, and the fan to run at high speed, because the processor is working hard. Conversely, email is not terribly resource-intensive, and probably still works pretty well.
Several things can each provide a small performance increase (listed in no particular order):
Adding more RAM memory. Upgrade to 2Gb to give your programs a bit of 'breathing room', especially if you are running more than one program at a time.
Erasing the hard drive and reinstalling the current operating system and programs from scratch. This erases all your existing programs and data. Unless you have backups and program discs, you lose everything currently stored on it.
Installing a higher capacity, faster hard disk, say 250GB or 320GB will give your programs and data more space, and perhaps faster access if you replace the factory 5400rpm drive with a 7200 rpm drive. If your current hard disk is nearly full (less than 10% free space), the drive has to 'thrash' to free space to store information.
Upgrading the operating system to OS X 10.5 Leopard or OS X 10.6 Snow Leopard. Both are discontinued OS X versions, still available to order directly from Apple, but not likely found on a store shelf any longer. An upgrade to OS X 10.7 Lion might not be possible for your MacBook (details here: http://www.apple.com/macosx/how-to-buy/), and Lion would likely cause a further slowdown, because honestly, Lion is optimized for newer, faster dual-core or quad-core computers with fast video chipsets and 4GB or more of RAM.
A faster internet connection, for example: I switched internet providers to get a 3.0Mb DSL connection (up from a 512Mb connection) for an extra $10 per month, and saw downloads and internet browsing speeds increase dramatically. With the slower connection, it was not possible to watch video.
Will all of these upgrades together get you close to the performance of the latest MacBook Air or MacBook Pros? NO!
Ultimately, you have a 4- or 5-year-old computer, and spending up to several hundred dollars for upgrades might not be a worthwhile investment for you, versus applying that much money toward the cost of a new(er) Mac, and perhaps passing your MacBook on to a friend, child, or grandchild who needs mainly email capability.
If a brand new Apple is not in the budget, consider a refurbished Mac from the Apple Store online. These are reliable computers from 'last year's models' and have the same 1-year Applecare warranty as a brand new model, and often sell at a discount of 10 to 30 percent of the price when the model was introduced.
I'm using a mid-2007 MacBook, purchased as a refurb from Apple in late 2007. It came with 1GB RAM, a 120GB 5400 rpm hard drive, and OS X 10.4 Tiger. Over the years, I've upgraded it twice. Firs to 2GB, then to 4GB RAM, to a 320GB drive, then to a 500GB 7200 rpm hard drive, and to OS X 10.5 Leopard, and then to OS X 10.6 Snow Leopard. Rather than one more round of upgrades to OS X 10.7 Lion, I'm saving for a newer MacBook Pro or MacBook Air at some time in the future.

New IPhone 5. Apple id is my email address. when I try to set up i cloud it automaticly changes my apple pass word to my provider pass word. How can I get it to stay my apple pass word?

New IPhone 5. Apple id is my email address. when I try to set up i cloud it automaticly changes my apple pass word to my provider pass word. How can I get it to stay my apple pass word?

Thanks for the flag J.K. - they contaced me and solved my problem. On this account (which I created just to ask this question), I log in with my email rather than my user name (mtalldud). On the account that I was having trouble with, they told me to use my user ID instead of my email to log in and it worked. This is a bit confusing and seems a bit inconsistent but at least I don't need this temporary account any more to get into this community and find answers!

I changed by apple id and password on apple web site but when I try to sign in on my touch it asks me to enter the password for my old apple id, how do i get icloud to recongnize my new id?

I changed my AppleID and password on the Apple web site but when I try to sign in on my touch it asks me to enter the password for my old Apple ID, how do i get ICloud to recognize my new ID?

Hi appledapple1964,
After changing your Apple ID information, you may need to manually sign out and sign back in on your devices so that they may recognize the update. You may find the following article helpful:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Regards,
- Brenden

I have Photoshop CS3 which I have used successfully for a number of years. I now shoot pics with a Nikon DSLR D7100. When I try to open NEF files the following flag appears: "Could not complete your request because PS does not recognize this file. What

I have Photoshop CS3 which I have used successfully for a number of years. I now shoot pics with a Nikon DSLR D7100. When I try to open NEF files the following flag appears: "Could not complete your request because PS does not recognize this file". What do I need to do to open my NEF files?? Thanks.

Thanks for the quick reply, CP
FYI, the file is a photographic panorama based on several .CR2 photos taken in July, 2012 and processed in CS5's camera RAW/Photoshop. Beyond the metadata, here are no fonts or text in the file.
1. I changed Maximize ...File Capability from "Never" to "Always" and the flattened file saved and loaded OK, though I can't figure why given Adobe's description of this option. "If you work with PSD and PSB files in older versions of Photoshop or applications that don’t support layers, you can add a flattened version of the image to the saved file...". The file saved in this manner is ~8% larger and is not my preference as a routine since I've TB's of photo files. By the way, out of thousands of .psd/.psb files, the one being discussed is the first to give me the error.
2. I've tried saving/reloading the file on another computer with Win XP Sp3/CS5...again with Maximize Capability OFF. Same problem. Turn ON Maximize Capability and it works. As with the Win 8 machine, Bridge could neither create a thumbnail or read Metadata.
3. I've purged the Bridge Cache, made sure there were no old PS page files, reset PS preferences, and disabled my 2 plugins with no change in the problem. Windows and Adobe progs are all updated. Saving to a different HDD has no effect.
The problem occurs on 2 computers (Win XP/Win 8), two versioins of Photoshop (CS5/CS6), and "Maximize" On/Off togles the problem. My guess it is a bug in PSD processing routines.
If I can't find a fix, will keep with Maximize ON and deal with the larger files that result...the cost of insurance, I suppose.
Thanks again

TS1814 I tried updating my Iphone with ITunes & it told me: You canot download because Apple Moble Device service is not started. what does that mean & how do I deal with this??

I tried updating my IPhone with Itunes & it stated: You cannot complete your download because Apple Mobile Device service is not started....What does that mean & how do I fix it or get around it??
Rosie

Type "Apple Mobile Device service" into the search bar at the top of this screen by Support and read the resulting help article

Hi when i open my application folder, all the application is shown in trash folder. when i click the application it says this app is in trash first move it out. and when i try to open through finder go it says this file doesn't exist. can some1 plz help?

hi when i open my application folder, all the application is shown in trash folder. when i click the application it says this app is in trash first move it out. and when i try to open through finder> go it says this file doesn't exist. can some1 plz help? how can i put all my application through application folder?

Something really odd is going on. In your first screen shot, I noticed that the Applications folder does not have the proper icon displayed in the side bar. Also, in the title bar it lists it as Applications 08-59-29-909.
Not sure where it's picking up that odd name, unless it's because it's still truly within the Trash folder.
Try this. In the Finder > Preferences > General > turn on "Always open folders in a new window". (I have a feeling you have the default setting with this off).
Now, in Finder > Go > move down and open the Applications Folder from there. Now open the folder where you see all your applications that you show in your screen shot, select all, and move them to this true appliactions folder.
This is what you should properly seeing (but with different apps listed):
See how the Applications folder has the icon of the letter A shaped with a pencil, ruler & pen.

Hi, my trial version of Lightroom 5 has recently expired and I have now fully bought it. I have uploaded the CD onto my Mac, but when I open the Lightroom application again, it still says the trial has expired. Does anybody know how I can update it so I c

Hi, my trial version of Lightroom 5 has recently expired and I have now fully bought it. I have uploaded the CD onto my Mac, but when I open the Lightroom application again, it still says the trial has expired. Does anybody know how I can update it so I can finally use it again? I really appreciate any help!! Thank you!

Joanne please remove your current installation of Photoshop Lightroom using the uninstallers located in the Applications/Utilities/Adobe Installers.
You will then want to download Adobe Photoshop Lightroom 5.7.1 from Adobe - Lightroom : For Macintosh. The update contains the entire application. Photoshop Lightroom can not be installed through the Adobe Creative Cloud Desktop application and still be licensed with a serial number.

When I close firefox it closes but then when I try to open another session my computer tells me that firefox is still running and I have to restart me computer to get it to work again.

The message that pops up when I try to open firefox again is something like, "Firefox is already running but not responding, please close Firefox or restart your computer before opening a new session."

https://support.mozilla.com/en-US/kb/Firefox%20hangs <br />See '''hang-at-exit'''

What does it mean i can't get online says connection timeout?

what does it mean that i have a connection timeout.. i cant get online

It basically means that your Mac's AirPort wireless adapter is unable to connect to or cannot find a Wi-Fi network. Please check out the following Apple Support article for details on troubleshooting wireless connections with your Mac.

When firefox trys to auto update, or I manually download the new version, or some but not all downloads off of the web, I get this error message. C:\Users\John\AppData\Local\Temp could not be saved, because you cannot change the contents of that folder.

First off, when firefox trys to auto update, it fails. It tells me to try and download the new version from mozilla's site. When I try to download the new version I get this: (C:\Users\John\AppData\Local\Temp could not be saved, because you cannot change the contents of that folder.)
This is the same message I have been getting when I try to download other things off the net. (When I use other browsers to download I dont have this problem)

Please help.
It is getting worse
Adobe flash player is crashing. I already uninstalled and re installed the latest ver. Also it is hanging randomly.
Please help.

Safari works great on my iMac, but not so well on my Macbook Pro since upgrading to Lion. I get a message that I am not connected to the internet when I try to open a webpage even though the wireless icon at the top of my screen shows I am connected.

Since upgrading to Lion I am having problems with Safari on my Macbook Pro. I am using wifi to access the internet and the internet works in all other application except for Safari. When I try to access a webpage most times I get a error message saying I am not connected to the internet. If I click on diagnose the problem, I get connect again to the internet through the diagnostic process and the webpage generally works. This is not a problem when wired to the internet.

Check your network settings, in particular the advanced setting "DNS Server". If it is by chance 127.0.0.1, make sure to change is and use a know DNS Server (from Google for example, or your own Router local address).

I have the program Adobe Photoshop Album Starter Edition 3.2 on my PC and some photos from a camera have transferred to it. It says the program has expired and cannot be renewed, how can I get my photos back?

I have the program Adobe Photoshop Album Starter Edition 3.2 on my PC and some photos from a camera have transferred to it. It says the program has expired and cannot be renewed, I am unable to click on the photos. How do I get them back?

Photoshop Album Starter Edition support withdrawal FAQ
This will tell you where your photos are.

I can successfully log into this website but when i try to open messages or test results from the menu I am immediately kicked out saying session timed out.

I called the customer support line for website. They had me try to open using Internet Explorer, and it works perfectly fine.
I recently changed from Windows 7 to Windows 8, and am back to Windows 7 again via system recovery discs. I did not have this problem with the website using Firefox prior to switching and switching back. Is there some sort of security setting that I am missing? I am not having any problems using other login and password protected sites that I use.

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
*https://support.mozilla.org/kb/how-clear-firefox-cache
*https://support.mozilla.org/kb/Deleting+cookies

I just updated FF from 3.6.24 to 8.0.1, restarted my computer, but when I try to open FF, I'm told that I need to restart my computer to complete the installation. How can I fix this?

I can't open FF, without being prompted to reboot. I've tried uninstalling and reinstalling, but get the same prompt to reboot.

Try Safe Mode to get around the loop and see whether it lets you remove just the add-on you want to remove.
http://support.mozilla.com/kb/Safe+Mode

Error Message regarding Facetime: I am getting this error message when I try to open Facetime on my iMac desktop "This beta version of FaceTime has expired." What does it mean? How do I get it to work again?

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