Error message: "remove and check cartridge on right." photosmart 2610

I installed two brand new HP cartridges (color and black) in my Photosmart 2610 all-in-one about 1 month ago and they were working fine but now I get an error message asking me to "remove and check cartridge on right." When I check the cartridge (black), it looks fine but the error message won't go away and the printer won't print. Suggestions?

I had the same problem, I have tried resetting with #6 or #3, cleaning.
What worked for me:
1 - While printer is on, go to the "Mfg Commands"
(on my printer I had to press "*" and "#", others would need to press both left and right arrows, etc.)
2 - You will get the following message "Enter special key combo", then enter "123".
3 - Press the right arrow until you find "Special Reports", click OK
4 - Press the right arrow until you find "Print Cartridges", click OK
What was my surprise when at number 3, it started printing !
And then, everything came back to normal !
Super cool !
Hope this works for you !

Similar Messages

  • My photosmart 2610 has an error message "Remove and check cartridge on right"

    I have replaced both the black and color cartridge and still have the error message. Also have restarted computer and turned printer off and on several times.  Need help!

    Hi ruf,
    Check this article and see if this can fix your printer - Remove and Check Cartridge
    Hope this works for you!
    ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
    Cheers!
    * If this post has helped you, the White Kudos star on the left is a great way to say thanks!
    * Please mark Accept As Solution if it solves your problem so other users can benefit as well.

  • Error message: "Remove and check cartridge"--what should I do? (officejet 6110xi all-in-one)

    I got a printer (as above) in a yard sale.  When I first turned it on, it had an error message: "Remove and check cartridge".  I pulled out and looked at the cartridge, nothing seemed wrong (except perhaps the mildly inexplicable twist tie). Then I tried cleaning the contacts, did a hard restart, and looked for damage to the flex (there was none I could see), as suggested here: http://h30434.www3.hp.com/t5/Other-printing-questions/Need-help/m-p/71/highlight/true#M8
    Still no love.
    What does it want me to do?

    Hi,
    Try this link
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00054462&cc=us&lc=en&dlc=en

  • Error message: Remove and check cartridge

    My mom has a HP psc 2175 all-in-one printer.  It has been working fine up until a week ago when the above message appeared.  After reading other posts on this forum, I noticed other people have had this same problem.  We have cleaned cartridge heads, uninstalled/reinstalled printer & drivers, even tried new cartridges , also a "hard reset" and nothing worked.  Still getting the same error message.  Any ideas?  Her pc is an HP with Windows 7.  Any help is greatly appreciated.

    I had the same problem, I have tried resetting with #6 or #3, cleaning.
    What worked for me:
    1 - While printer is on, go to the "Mfg Commands"
    (on my printer I had to press "*" and "#", others would need to press both left and right arrows, etc.)
    2 - You will get the following message "Enter special key combo", then enter "123".
    3 - Press the right arrow until you find "Special Reports", click OK
    4 - Press the right arrow until you find "Print Cartridges", click OK
    What was my surprise when at number 3, it started printing !
    And then, everything came back to normal !
    Super cool !
    Hope this works for you !

  • Remove and check cartridge on right error message on 7410 all in one

    I recently changed the black ink cartridge in my 7410 all in one printer. After changing cartridge it gave me an error message of " Remove and check cartridge on right". I have tried removing and reinstalling , cleaning connection points with clean damp cloth (water) and still cannot get error message to go away.
    Any ideas would be greatly appreciated. Thank You.

    NoProblemAtoll wrote:
    I know this is an older thread but being it is a top Google result associated with the "Remove and check cartridge on right" error it justifies adding a helpful suggestion for other.  Our findings have been HP Printers are very biased against refilled \ recycled cartridges.  I own a total of (5)x HP 7310 and HP 7410 printers in my IT Consulting office.  These are feature rich MFP’s with an abundant supply of ink available at generously economical prices.  On the face of it, it sounds like a good reason to keep a bevy of last gen printers around. EXCEPT the printers work great with the $30-$50 brand new HP brand 96 cartridges from Office Depot or Staples.  Unfortunately if you try and buy some recycled cartridges off ebay the Printers detect the recycled\refilled cartridges as a previously depleted HP cartridge that may not be genuine and the units suddenly turn on you.  Miraculously the "Remove and check cartridge on right" only manifests itself with non-HP brand cartridges or cartridges that have been refilled.  (We have even tried to re-fill out own refreshly depleted cartridges with like results.)  Think of it as an HP service reminder conveying you forgot to pay HP their $30-$50 profit on your ink this go round.  Remember you need HP Branded ink cartridges (HP = Homogeneously Proprietary).  It’s like an intention flaw written into the firmware.  Best guess (purely on conjecture) is there is a check in the firmware/drivers for if the cartridges has been previously installed, previously depleted, max install count, and expiration date validation.  If it encounters a condition it doesn’t like you get this nondescript error.
    [advertisement snipped]
    The above post is filled with conjecture and speculation, but is not based on fact.  The Officejet7410 is not programmed to reject refilled/reman cartridges.  It will check cartridges electrically for various things and will reject cartridges that fail.  Typical failures would include a cracked printhead (caused by rough treatment - dropping the cartridge even a few inches for example), or open electrical connections caused by   debris on the cartridge contacts.  Cleaning the cartridge contacts as shown in the document here may resolve the issue in case of poor electrical contacts.
    A cartridge that has been previously used in a different printer will likely be marked as empty, but the printer will happily print with a cartridge detected as empty.
    The reality is that the quality of refill and reman cartridges are very variable, but generally poor.  The study here has a study conducted by a testing facility, here is another study. 
    My personal experience has been similar.  I donated an HP all-in-one to my son's high school years ago.  Sometime later I got a call from the teacher complaining that it was not printing properly.  I went and took a look and found they had put in a renam color cartridge that was not printing one of the colors*. They tried another cartridge, which also had a problem and then finally the third cartridge worked.  I asked why they used renam cartridges and he said they bought these because they were cheaper.  I asked if they were 1/3 the cost....
    *The color missing had nothing to do with the printer - blotting the bad cartridge on a damp tissue gave only two of the three colors that would normally be present.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Printer Error: Remove and check cartridge on right.

    Printer Error:  Remove and check cartridge on right.      I have a HP printer Officejet 7310 All- in-One.  I have tried taking the cartridges out, shutting off the printer and unplugging the printer but nothing helps.  The cartridges are correct ones; the problem started after I was using these cartridges for a while.
    Please Help,  Mitzi

    Check out this post in this forum and see if this helps.

  • My HP2575 give's "Ink Cartridge Problem - Remove and check cartridge on right"-error

    Hello,
    I have a HP photosmart 2575 all-in-one. For just a couple of month's I use my black 339 cartridge and suddenly it give the error "Ink Cartridge Problem - Remove and check cartridge on right", with means the black cartridge. I always use original HP cartridges and have never filled them by myself or other people. Because the expire date is just a couple of weeks late, HP won't support me.  For now I put a new cartridge in the printer, with works fine. How can I solve this problem with my cartridge? It has enough ink for many prints to make, so I don't like to throw that away. I hope you can help me with tis matter.
    Thanks a lot.

    Hello Tom_Heitbrink. I have located a document you can follow to troubleshoot your issue. Let me know your troubleshooting results after following the document. I'm only here to help!
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00427221&cc=us&dlc=en&lc=en&product=441240
    Mario
    I worked on behalf of HP.

  • Re: Remove and check cartridge on right.

    I own an Officejet 7310 All in One. I have received an error that reads "Remove and check cartridge on right". After removing and inspecting the nearly full black cartridge, I could not identify any abnormalities. After reinsertion, the error returns. Perhaps I don't understand what is meant by "check". Please help.
    Ralph Sellers 

    The document here may help resolve the "remove and check" error.  The photo in the post here may be helpful in checking for damage to the x-bias-spring.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • My 2210 all in one printer keeps giving the message "Remove and check cartridge"

    My 2210 all in one printer keeps giving the message "Remove and check cartridge." Although I go through procedures outlined in manual, message keeps reappearing. Suggestions?

    Hello again!
    Still having problems but here's more info: Checked "Resume" but  Message next to the job says ERROR but that 'Pinter is ready'.
    However, on the PRINT & FAX page in System Preferences it has 'Idle' next to the psc1317 (default) printer.The computer scans the document but wil not print it. With printer off I disconnected the power cable and the USB from the computer then re-connected after 1 minute.  When I turned the printer back on it printed the test sheet but not the document.  I have also unistalled then reinstalled the hp1317 Snow Leopard software and driver and computer says that all software is up to date. Apart from a dodgy connection I have no idea where to go from here!

  • HP 1610v error message: Remove and check color cartridge

    In the middle of printing, my HP 1610v All-In-One PSC just stopped and displayed an error message reading "remove and check color cartridge". I did.... but couldn't really determine what I'm supposed to be looking for though. Ink cartridge is full, clean, and seems fine. Not only can I not figure out what I'm supposed to do to fix it....I can't do ANYTHING. no printer menu access, no printing with only the black cartridge, only an orange exclamation point that ceaselessly blinks at me.
    I've tried unplugging and waiting 20 seconds
    I've put 3 different color cartridges in and the error message only went away with the EMPTY cartridge...which, of course, I couldn't print with!
    Please Help ASAP!!
    Thanks!

    Hi there iceefrost,
    This article should cover the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.
    Best of Luck!
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • How do I fix error message remove and check color cartridge?

    I have a PSC 2355xi all in one printer. I recently tried to replace the ink cartridges. Error code...Remove and replace color cartridge shows in the printer window. Now the printer will not work at all and I haven't found the fix. HP "Customer Support" has been NO HELP AT ALL!

    Hello Kimosabe
    If you have not already please try this article it may help with your problem.
    Remove and Check Cartrdige Error
    Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.
    When a solution is found please mark the post that solves your issue.

  • Remove and check cartridge on right

    I own HP Officejet  7310 all-in-one. Yesterday the above message appreared when I turned on the printer and tried to print . I took out the cartridge and then reinstalled it. The message did not go away. i turned the printer off and on again; message remained. I then put in a new cartridge. Same message. I have no idea what to do.

    waynewal wrote:
    Having same problem. Finding that in other web sites HP has programmed the system to remember only 2 ink cartridges. apparently the only way to solve this after cleaning does not work is to disassemble and remove the battery, wait a while, then replace battery and reassemble the printer.
    There is a lot of misinformation in "other web sites".  Neither the Officejet 7410 or the Photosmart 2610 series printers have a battery in the printer. The memory stores information about the most recent cartridges, but this information is only used to determine ink levels and the need for alignment, it has nothing to do with the "remove and check" message.
    Try cleaning the cartridge contacts as shown here
    (for a different cartridge, but similar).  If that does not help check
    the spring and make sure it has not become dislodged and damaged the
    flex as shown here.  If the flex is damaged your printer will require service.
    Regards,
    Bob Headrick, Microsoft MVP Printing/Imaging  
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Error: Remove and Check cartridge on right

    I have removed the right cartiridge and check it, but the error message will not go away?
    I have not tried putting in a differnet cartridge yet.
    Suggestions????
    It is the black and white cartridge.
    This question was solved.
    View Solution.

    Start by following the troubleshooting steps shown here.  If cleaning the cartridge and printer contacts does not resolve the issue then check the spring as shown in this page.  If the spring is dislodged (1) you will need to have the printer serviced.  If the spring is dislodged but has not damaged the flex circuitry (2) then some have reported success epoxying the spring back in position.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • My hp psc 2210 gives message remove and check cartridge, i did, there is nothing that looks wrong,

    I look inside around wehre the cartriges go and didn't see any loose springs etc. If i remove the left cartridge, it still gives the same message, if i remove the right catridge, it tells me to insert the right cartridge.  
    The only function that I am able to do is scan using the comptuer.  (not able to copy or fax, or print)
    When this message first occured, the printer made a clunking noise,  That noise, does not always repeat when attaching the power cord, but the message always is present.
    Appreciate any help you can provide.
    the ink cartridges are farily new and full and hp.
    the id's on the printer are:
    MY310F75DX
    C8654A
    IC 4660-Pl5MO201
    C8654-00019
    the id's on the cartridges are:
    22 Tri Color
    2011/09/05  S
    L10 2 14:45:14
    21 Black
    2011/09/08 Y
    L05 1 06:59:20
    Thanks
    Ashwin1980

    Remove the right cartridge and clean the contacts on the cartrdige and printer as shown in this page.  If that does not correct the issue you will need a new cartridge, check the warranty for your current cartridge as shown here.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • 2110 printer ERROR message - remove and check cartriges

    I replaced black cartrige twice and still message - the color cartrige i did not replace however I'm only printing in black and have done this before with no problem- why cant i get this message to go away or am i missing somthing

    Hi @rem123,
    Thank you for visiting the HP Support Forums! I understand after years of non use, you put new cartridges in your HP PSC 750 and now you are getting a cartridge error message.
    I would like you to start troubleshooting here: 'Problem with Printhead,' 'Printer Failure,' 'Ink System Failure,' or a '0x...' or a 'C2...' Error M...
    Because there are many variations of these 'Problem with Printhead,' 'Printer Failure,' or 'Ink System Failure' error messages and alphanumeric codes, we have provided a few guided steps to get you to the right troubleshooting document for your error. Select the statement that best describes your situation.
    If you are still getting the error message after all the troubleshooting has been done, please contact our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
    http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
    I hope this helps!
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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