Error message saying computer isn't authorized, but already authorized?

Help!
I just got a new computer (windows 7), and it's saying that I can't download a bunch of videos & music that I purchased through iTunes because I'm not authorized on this computer. Then I go to authorize it, and it says "you are authorized on this computer and up to 5 others", but it still won't download what I purchased on the iTunes store! The "support" page is NO help at all, and I can't figure out how to get help from anyone.
I also cannot disconnect my iPod now because it says it contains files that are being used by another application, but it's not!
So now I can't get what I purchased onto my iPod, and I can't disconnect it from my computer. Please help? Thank you!

Check the fair play version of the songs that won't play. I am having the same issue with songs protected with fair play version 2, since upgrading to Windows 7.
I hope you are not having the same issue though, as there does not seem to be a solution. I was working with Apple Customer Support on this issue but they have not answered my emails for 5 days now. I think they are stuck.
Meanwhile, I'm not purchasing any more songs from iTunes.

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