Error message says I have to delete a corrupt backup file?

Error message says I have to delete a corrupt backup file, but under my preferneces & under my devices, there is no old backup file to delete, so I can't delete a corrupt one if i dont have any?!

I know this is a late reply was wondering if you had the problem still as I have been having this problem for many months. Today I was looking around getting ****** off why it was not working and I found my culprit and thought I would see if it would help you. Not sure if you, like me, changed your itunes media store location somewhere other than the default location. What I noticed was in Users>UserName>AppData>Roaming>AppleComputer>MobileSync there was a backup folder with a shared link icon on it and when I double clicked on it windows promptly brought up an error that its location was not valid. So I figured since it was not valid and I did not have any backups anyways I deleted the folder and then went to itunes and tried a sync and it worked perfectly again. The backup folder was re-created properly and the stupid corrupt error went away.

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I have moved from the UK to the USA and have a new phone, I try to change my country location on the store and get an error message saying I have to cancel my itunes match and have a pass incomplete, any ideas?

I have moved from the UK to the USA and have a new phone, I try to change my country location on the store and get an error message saying I have to cancel my itunes match and also that I have a pass incomplete, any ideas how to fix and change the store. It is becoming a problem with getting some USA aps and content
Thank you
Tom

iTunes match is a subscription that you have in when you were still in the UK. According to the terms & conditions you'll need to wait for the susbcription to end before you can change your country to iTunes Store USA.

TS3694 what to do when the error message says could not be restored because the firmware file is not compatible

what to do when a error message says could not be restored because the firmware file is not compatible

Were you updating/restrore via the Restore/update button in iTunes?
Try deleting the existing ufirware file and try again
It is located here:
IPSW file location for Mac and Windows

Upgraded to Firefox 4 now can not access my inbox in email. Error message say I have undefined new mails in the inbox

Downloaded update toi mFirewfox 4. ISP is Talktalk. Can open My mail and get to screen with inbox but page seems to stopp loading then as it doesa not show amount of space being used etc which it normally does. Instead message says 'You have undefined new mails in your inbox' Nothing then happens and the button to open the inbox does not work. Can however access my email and inbox through Outlook express. Contacted TalkTalk help line and after running some checks was told that the problem is with the browser. Canb anyone help solve this please.

Me too, problem is being googled alot by other tiscali users also.

I have photoshop 7.0 which has stopped working on my computer. When I try to open an image in Photoshop it gives me an error message saying the image is damaged or corrupted. I can open the same image in other image programs.

Can anyone help me. I have tried uninstalling it and reinstalling it but nothing helps. I can not afford to spend money on a new program.

First step: update Photoshop to 7.0.1.
Second step: provide sensible information:
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
A screen shot of your settings or of the image could be very helpful too,
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

I attached my perfectly functioning iPhone 4 to my computer to update and came back to an error message saying I have to do a factory restore which cause me to lose everything recent because I'm not even sure that the backup completed correctly

I left my iPhone attached to my computer to do an update and now I can't use the phone at all. It was taking so long I left it, when I came back there was an erroe message saying that I need to do a factory restore on the phone. It wasn functioning perfectly before I attached it to iTunes to do the update and now since I can't even be sure that the back up completed, I'm faced with losing a lot of stuff recently added to my phone.
I don't want to do a restore, I just want my phone back to how it was this afternoon before I connected it to iTunes.

If the screen shows a plug going to itunes, then you have no choice, It's in recovery mode. You'll be given the chance to restore from a backup either from itunes or icloud.
I assume when you got the message to update (was this for the ios or update some apps?), that was before the device when dead. At any rate, doing a restore does not change the ios.

I am trying to update the new OS however, I keep getting an error messaging saying to have my connectivity checked since it is not connected. I ran a diagnostics test and everything passed. Any ideas on how I can to make sure a connection is established?

I am trying to update the new OS system on my iPhone 4, however, when I connect to iTunes and try to download, I keep getting an error message that says the connection is not established. I ran a diagnostics test and everything passed, however, I'm not sure why I keep getting an error message when the software is at the end of downloading.
Any tips?

Disable your firewall/security software.

Since updating firefox i can no longer connect to pogo error message says i have no java yet test say i have lates current update of java

i updated firefox and now i can no longer access pogo.com it states that java is unavailable on my pc. When i run test for Java it states that i have most recent update installed and it is operating

I don't know what test you are looking at. You have Java 1.6.0_11, which has known security issues; the current version is 1.6.0_21. For updating see below.
You need to update your plugins. It is important to keep them updated due to continuing security fixes and improvements in those plug-ins:
* Macromedia Shockwave for Director Netscape plug-in, version 11.0
* Adobe PDF Plug-In For Firefox and Netscape (you '''MAY''' need to update)
* Java Plug-in 1.6.0_11 for Netscape Navigator
#Check your plugin versions: http://www.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#'''Update Shockwave for Director'''
#*NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
#*Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
#*When the download is complete, exit Firefox (File > Exit)
#*locate and double-click in the installer you just downloaded, let the install complete.
#*Restart Firefox and check your plugins again.
#*'''Download link and more information''': http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
#'''Update Adobe Reader (PDF plugin):'''
#*From within your existing Adobe Reader ('''if you have it already installed'''):
#**Open the Adobe Reader program from your Programs list
#**Click Help > Check for Updates
#**Follow the prompts for updating
#**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
#*Download complete installer ('''if you do NOT have Adobe Reader installed'''):
#**Use Firefox to download and SAVE the installer to your hard drive from the link in the article below
#**On the Adobe page, un-check any extra items (i.e. Free McAfee® Security Scan Plus) then click Download button
#**If you see message just under tabs, DO NOT click the Allow button, instead click below that where it says "click here to download".
#**Click "Save to File"; save to your Desktop (so you can find it)
#**After download completes, close Firefox
#**Click the installer you just downloaded and allow the install to continue
#***Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
#**'''Download link and more information''': https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader
#*After the installation, start Firefox and check your version again.
#'''Update Java:'''
#* Download and update instructions: https://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox
#* Removing old versions: http://www.java.com/en/download
#* After the installation, start Firefox and check your version again.
 
You have an item installed that is considered malware/spyware/adware, "My Web Search Plugin Stub". This type of pest is usually installed along with software you download from the internet; generally free programs, but not always. Carefully watch for "extra" items that will be installed and un-check or opt-out of them.
#You can check to see if you have any of these from [http://www.google.com/search?q=%22Fun+Web+Products%22&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:es-ES:official&client=firefox-a|"Fun Web Products"] installed:
#*Control Panel > Add or Remove Programs, click on any that you find and click "Remove": Ask.com Bar, My Search Bar, MyWay Speed Bar, My Web Search Bar, Fun Web Products Easy Installer
#*See:
#**http://www.safer-networking.com/removemywebsearch.php
#**[http://www.pchell.com/support/mywebsearch.shtml|PC Hell: My Web Search Removal Instructions]
#**http://helpint.mywebsearch.com/intlinfo/help/toolhelp.jhtml#q3
#You '''MAY''' need to change a preference to reset your default URL/location bar search provider:
#*Enter '''about:config''' in the address/URL bar and press the Enter key
#*If you see a warning, accept it (Promise that you will be careful)
#*Filter = keyword.URL
#*Below the Filter, if keyword.URL is '''bold''', right-click on keyword.URL and choose "Reset"
#*Restart Firefox (File > Restart Firefox)
#*See: http://kb.mozillazine.org/Keyword.url
#You '''MAY''' need to reset your homepage. Firefox can open multiple home pages. Home pages are separated by the "|" symbol.
#*See: http://support.mozilla.com/en-US/kb/How+to+set+the+home+page
 
'''You can remove "getplus" (shown in your plugins)''', the Adobe Download Manager. You do not need it and it causes problems for some users:
*http://www.msfn.org/board/remove-adobe-getplusr-t139454.html
*http://www.nosltd.com/index.php/support/support-faq
'''To avoid installing "getplus" for future Adobe Flash updates''', follow the link in ONE of these articles:
*http://support.mozilla.com/en-US/kb/Managing+the+Flash+plugin
*http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller
*'''NOTE''':
**You must update both IE and "all other browsers (including Firefox)" separately; 2 downloads, 2 installs
***IE direct download link: http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe
**Vista and Windows 7 users may need to right-click the installer and choose "Run as Administrator"
**You must check the small "I accept license..." box for the Install button to become active
'''To avoid installing "getplus" for future Adobe Reader (PDF) updates''', do one of the following:
#Update from your existing Adobe Reader
#*Open Adobe Reader in your programs
#*on the Adobe Reader menu, click Help > Check for updates
#Download the complete installer from the Adobe site
#* go to http://get.adobe.com/reader/
#* follow the instructions illustrated here: http://www.techerator.com/2010/07/how-to-install-adobe-reader-without-installing-adobe-dlm-download-manager-browser-plugin/
#** '''DO NOT''' click the "Allow" button just under the tabs; that will install the "getplus" plugin only and will not install/update Adobe Reader
#** click the "click here to download" link avoids the "getplus" plugin and begins the download of Adobe Reader without "getplus".
You can always check the status of some of your plugins here: http://www.mozilla.com/en-US/plugincheck/
*'''Note: plugin check page does not have version information on all plugins'''

HT1414 My child's itouch is locked out. When I connect to computer, iTunes does not recognize it and the error message says I have to unlock the device? I can't unlock the device because password is unknown? How do I reset if I don't know the password?

My child's iPod touch is locked. No one knows the password. I have tried connecting to iTunes but since itouch is locked, iTunes will not recognize It. How do I unlock the itouch? The hard reset does not work either.

iOS: Unable to update or restore

ITunes won't load after upgrading to Mavericks. Error 13010. I have tried deleting the Genius library file, still no luck.

I found some feeds where people had deleted the genius library .itdb and were able to fix the problem. It did not fix mine. Still unable to access iTunes!

The option key... I've been holding down the command key... No wonder that didn't work. I should really be writing this stuff down!.
Regardless, Downloading and reinstalling iTunes did the trick.
Thank you mende1 & saffron63 for the assist!

I have an error message "page_bottom_overlay-2.png" which comes up when I try to publish. There is a large X with a Question mark in the middle over the entire background of the page. The error message says the file is missing. I did not delete files.

I have an error message "page_bottom_overlay-2.png" which comes up when I try to publish. There is a large X with a Question mark in the middle over the entire background of the page. The error message says the file is missing. I did not delete files. How can I find files that seem to be missing?

This is probably one of the files that is required by the template you are using.
These files are inside the iWeb app. Control click the iWeb app icon and select "Show package contents".
You need to dig down through the folders and files to find what you want...
Contents/Resources/da.lproj/Templates/
If the file is missing you would need to re install the iWeb app...
http://www.iwebformusicians.com/iWeb/iWeb-Tips.html

I have just tried to sync my iphone. Error message saying it cannot be synced has popped up quoting error code (-50). I have just removed old iphone backups from itunes but was very careful to not delete the current one. What does this code mean?

Hi there,
I have just tried to sync my iphone.
Worryingly an error message saying it cannot be synced has popped up quoting error code (-50)
I have just removed old iphone backups from itunes but was very careful to not delete the current one
What does this code mean?

http://support.apple.com/kb/TS1583

Error Messages saying that Firefox, as well as other programs when trying to open them, have been marked for deletion"?

I know this probably is more of a Windows problem, but I can't figure out that site for the life of me, so I'm asking my question here.
So I went to use a program called Combo Fix to check for any viruses and all that. It worked fine and I restarted my computer just in case I needed to. Then when I went to open Firefox, an error message came up saying something like "Illegal Operation Attempted on registry key marked for deletion." I then tried to open another program that I've had for a few years now that runs perfectly (MikuMikuDance aka MMD). It did the same. I went to open Microsoft Word and I still got the error message.
I have no idea how I should fix this. I'm currently typing this in Safe Mode because its the only way I could get online again to search for solutions.

By the way, the fact that the error does not occur in Safe Mode is interesting, as in normal mode Firefox may be checking the registry key related to Firefox extensions at startup. And that key would be a logical target for deletion of any references to malware. However, I've never seen a specific list of registry read/writes for Firefox startup, so that's just a guess.

I got an error message saying "an error occurred while creating the backup folder". I have tried deleting the plist and am using the latest time capsule software and using OS Lion Any ideas what to do please?

got an error message saying "an error occurred while creating the backup folder". I have tried deleting the plist and am using the latest time capsule software and using OS Lion Any ideas what to do please?

See #C10 in Time Machine - Troubleshooting.

I have an iPod Touch version 4.2.1, and whenever iTunes tries to sync my iPod, I get an error message saying "Mobile Backup has encountered a problem and needs to close", and the sync fails. What can I do to fix this problem?

I have an iPod Touch version iOS 4.2.1, 8 G capacity, and whenever iTunes tries to sync my iPod, I get an error message saying "Mobile Backup has encountered a problem and needs to close", and the sync fails. I have tried deleting and reinstalling iTunes, and the same thing happens. What can I do to fix this problem?

Try:
iOS: If you can't back up or restore from a backup in iTunes

Error message says I have to delete a corrupt backup file?

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