Error Message "Service 'Apple Mobile Device' failed to start"
Tonight I tried to install the latest update for iTunes, only to get the error message "Service 'Apple Mobile Device' failed to start". I tried the installation again with my iPod connected (the only Apple device I own) and it made no difference. So I tried uninstalling and re-installing, and the same error message came up.
alif1216 wrote:
turingtest2
Can you give me an idea of what's going on? I'm not super computer savvy, so baby steps, please. And thanks in advance.
Seems some sort of clash between the installed components and the new installer causes the install to go haywire for some people. I don't have a detailed expanation of why, but I do know that attempting to repair or reinstall iTunes alone in the usual way won't work. You need to work through the steps outlined below. I've updated them a little since yesterday....
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2
Similar Messages
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The latest version of iTunes did not install properly on my Windows 7-64bit PC. I am getting the following error message: "Service 'Apple Mobile Device' failed to start. Verify that you have sufficient privileges to start system services."
I have tried the following troubleshooting steps without success:
Restart PC
Uninstall iTunes and attempt to reinstall
Verify that I am signed in as an administrator
Download and save iTunes64Setup file, right-click, and run as Administrator
Disable Norton antivirus software
Any suggestions would be greatly appreciated!Hi Iss9243,
Welcome to the Support Communities!
You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue. Hope it helps ....
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy -
I'm trying to install iTunes on my pc and I get the error message "Service Apple Mobile Device Failed to Start. Verify you have sufficient privileges to start system services.
What do I need to do to get iTunes to install?Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I'm trying to re-install I-Tunes on my Windows 7 computer. I get the following error message: Service "Apple Mobile Device" failed to start. Verify that you have sufficient privileges to start system services. HELP?
Did you try to update iTunes through "Apple Software Update"?
Uninstall everything {iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour , Apple Application Support (iTunes 9 or later)}
http://support.apple.com/kb/ht1923
then reinstall itunes. (Download it from Apple's site.) -
Trying to install Itunes after a problem with an updates made me uninstall. I am getting the error message" Service Apple Mobile Device failed to start. VErify that you have sufficient privileges to start sytem services." Not sure what to do?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
trying to install itunes and getting this message
"Service Apple Mobile device failed to start"See Troubleshooting issues with iTunes for Windows updates.
tt2 -
How do I fix this problem??
I received this Error Message while trying to install on my netbook again. (Service 'Apple Mobile Device' Failed to start. Verify that you have sufficient privileges to start system services. I had Itunes on already but it stop work so I uninstalled it to reinstall it but it wont work.Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?
-
I have the same problem, MSVCR80.dll. I "uninstalled", but can't "install" , get error message "Service "apple mobile device" failed to start. Verify that you have privleges to start service. No option works. HELP !!!! I'm NOT a computer geek !
Follow the instructions of tt2 in https://discussions.apple.com/thread/5822086 and note especially to run as admin.
-
When I try to reload Itunes I get this error message "Service' Apple Mobile Device Failed to start. Verify you have sufficient priveleges to start system. Anyone know the solution to this issue?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I was trying to update itunes on my computer that has windows vista. during the update I received an error message; so I uninstalled itunes and reinstalled it. the instatlation process stopped with this message: "Service 'Apple Mobile Device' failed to start. Verify thta you have sufficient priviledges to start system services." I have used an ipad 2 since 2011 and have never had a problem with my itunes account or my ipad until now.
What steps do I need to complete to get my itunes account up and running again?Hi Kayleenfromwi,
Thanks for using Apple Support Communities. You may need to restart the Apple Mobile Device Service. This article has instructions for doing this:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
If that doesn't resolve the issue, I would recommend trying the steps in this article:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Ari -
Error 1920-Service 'Apple Mobile Device' failed to start.
Hi,
When ever I try to install the Apple Mobile Device Support this message shows up "Error 1920-Service 'Apple Mobile Device' failed to start. Verify that you have sufficient privileges to start system services". I have uninstalled itunes multiple times. I have tried only installing the Apple Moblie Devuce Support by doing the extract file from WinRaff. Nothing has worked. Could you please help me? I'm getting relly frusturated with this whole thing. All I want to do is download songs on to my i-pod.
Thank You,
Aleida H.I guess the short answer is don't try to pass MSI properties to the installer.
I don't think this is anything your fellow users can help with, but you might want to file a report at Bug Reporter.
tt2 -
Normal update of iTunes to 11.1.4 fails. Suggests installing from web site
I install from iTunes.com. Install issues the messages:
Service "Apple Mobile Device' failed to start.
Verify that you have sufficient privileges to start system services
I do have necessary privilegs. I hit ignore. See window with successful install come up and finish with launch. I get the messages:
iTunes was not installed correctly.
Please reinstall iTunes
Error 7 (Windows error 126)
Tring to start iTunes from desktop gives:
This application failed to start because MSVCR80.dll was not found
Re-installing the application may fix the problem.
Further repair or remove/reinstall does not fix the problem (including after reboot)
Thie is the first time this has happened. I'm not sure where to go from here
Thanks for any help.Earlier suggestion worked. That is, Use software add/remove to delete all 5 iTunes applications:
Apple Application Support
Apple Mobile Device Support
Aple Sortware Update
Bonjour
iTunes
Reboot and install/ -
I receive a massage that a new version of ITunes was available (11.1.4). I proceeded to update, the download went ok but when installing the Message “Service ’Apple Mobile Device’ failed to start, verify that you have sufficient Privileges to start system Services”
On pressing retry I got the same message.
On pressing Ignore, I got the message “ITunes was not installed correctly, please reinstall ITunes – Error 7 – (windows error 126)
I reinstalled with the same error messages and the same results.
I uninstalled existing and reinstalled from scratch and the same error messages again.
I try to repair and at the end it said it had installed correctly – but when it tried to start I got the message “This application has failed to start because MSVCR80.dll was not found. Reinstalling the application may fix the problem” I now get the same message when I first start the computer but when I press ok I receive ““ITunes was not installed correctly; please reinstall ITunes – Error 7 – (windows error 126)” again.
It appears the update has not only corrupted the operating system (Xp Pro SP3) of my computer but I have no backups to my IPhone, my wife’s IPhone or the three others phones that use my computer.
I hope you can advise me how to recover my backupsHi Iss9243,
Welcome to the Support Communities!
You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue. Hope it helps ....
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy -
Trying to install the latest update for itunes...error received "service apple mobile device failed to start. verify thay you have sufficient priveleges to start system services"...? I have uninstalled and tried to reinstall???
Hello Kimberly0914,
It sounds like you have tried to launch iTunes after a recent update due to this error message, and you cannot install iTunes after uninstalling. I recommend the troubleshooting from the following article to help you named:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Then download and install iTunes with this link:
http://www.apple.com/itunes/download/
Thank you for using Apple Support Communities.
Cheers,
Sterling -
i am trying to download itunes and i get this message: service apple mobile device failed to start. verify that you have suffient privileges to start system services. what do i have to do?
Hi txatxo
Thanks for using Apple Support Communities. You may need to restart the Apple Mobile Device Service. This article has instructions for doing this:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
If that doesn't resolve the issue, I would recommend trying a thorough uninstall and reinstall of iTunes as described here:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Cheers,
- Ari
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