Error Message: Sorry, a serious error has occurred that requires Adobe Premier Pro to shut down.

Hi. I'm having another serious problem with CS4 (the version that comes with CS5 when you don't have 64 bit capability. I just finished a project, had saved it, and then had switched over to Adobe Encoder to create a finished flash video (which worked perfectly). I shut down CS4, went home, tried to restart the main project to create a video from the same project (wanted to make an mpeg version as well) and got the following error message:
Sorry, a serious error has occurred that requires Adobe Premier Pro to shut down. We will attempt to save your current project. Then the system shuts down.
Not only can I not open the project I was working on, I cannot open any of my prior projects without receiving the same error.
Does anyone have any idea what may be causing this issue and how to resolve it?
Thanks in advance for any suggestions.
By the way, is everyone else having the same amount of problems with this software? I've never had any software that has had so many problems from the beginning. My opinion of this software and Adobe in general has gone down substantially.

Not enough information for anyone to even make a guess
Work through all of the steps (ideas) listed at http://ppro.wikia.com/wiki/Troubleshooting
If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section, the questions at the end of the troubleshooting link

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Sorry, a serious error has occured that requires adobe premiere pro to shut down

Every time I start premiere pro, i get this message
Sorry, a serious error has occurred that requires adobe premiere pro to shut down. We will attempt to save your current project.
I have no idea why this is happening because the program has been working fine for nearly 7 months.
My ram is 2gb, I have a c2d processor and a powerful psu and a gfx card.
Any ideas as what I can do, I have already reinstalled, removed vst plugins and reset all sorts of preferences and caches.
THank you

Head to the Adobe site's 'knowledgebase', type optimise CS3 for (Windows XP, if that's what your using) and following the instructions there, house clean. I find doing this helps clean out those nasty messages

Sorry, a serious error has occurred that requires Adobe Premier Elements to shut down.

I have Adobe Premier Elements 7. When I launch the application then try to begin using it an error is presented which advises Sorry, a serious error has occurred that requires Adobe Premier Elements to shut down. We will attempt to save your current project. When I click OK the program shuts down. I have tried fixes I have found on the Forum. I have also uninstalled and reinstalled the program.

From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•You MUST use an account with Administrator Privileges to run Premiere Elements
•(Doing Run as Administrator http://forums.adobe.com/thread/969395 [says Encore and also for "All" versions of Premiere] will sometimes fix "odd" errors)
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.0.1 update).
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.9.4"---not just "Mac"
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
•How many and what speed are your hard drive(s)... ie 5400rpm or 7200rpm or?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Which version of Quicktime do you have installed?
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

Adobe Premiere CC Trial Version "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down." PLEASE HELP!

Every time I open any project in Adobe Premiere CC Trial Version, I get the message "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will try to save your project." I can't edit at all and am totally stuck. Please help!
It's terrible that this is happening on the trial version as it's making me want to go straight back to FCP! Also - I've tried switching external hard drive and that also doesn't work.
Thank you!

So, opening a new project works?

Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project.

Every time I place a video into the sequence timeline, this error message pops up, "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project." and then Premiere crashes.
I tried uninstalling all products and then reinstalling them, and the problem is still there.
What can I do to fix this?

@RoninEdits, Thanks for the response.
But yeah, I've tried both the Mercury Playback Engine GPU Acceleration AND Software Only and its the same issue with both.

'Sorry a serious error has occured that requires Adobe Premiere Pro to shut down. We will attempt to save your current project'. What is the solution? (Mac)

There is an error that says when I am open my project: 'Sorry a serious error has occured that requires Adobe Premiere Pro to shut down. We will attempt to save your current project'. What is the solution? (mac)

This happens to me all the time too. When I attempt to reopen, it makes a "copy of" my project. This is frustrating and happiness often.

Another: a serious error has occurred that requires Adobe Premiere Pro to shut down

I know a few people have had the same notification:
sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project
I have tried a whole series of things to fix it and no luck. Here are all the computer stats... does anyone have any ideas???
Premiere Pro
Version number: CS5, with most recent update
Installation language: English
Updates applied: Most recent… installed AFTER problem started
Project/sequence settings… NA
Operating System
Name: Windows 7, 64bt
Update/patch level: Service Pack 1
Installed language: English
Display resolution and color depth. 1920x1080; 32bit color
CPU type and speed Core i7 950
Amount of memory (RAM) 12GB
Video card
Manufacturer: Nvidia
Model: FX3800
Driver version: Latest (installed after errors started)
Number of monitors (displays): in use 2 (with one disabled for testing)
Audio card
Manufacturer Gigabyte Technology 82801J HD Audio Controller
Model
Driver version: 6.1.7601.17514 (latest version)
Each hard drive's capacity and space remaining Disk setup (partitions used, raid configuration, what is where for OS/projects/media/scratch/audio)
C and D, no partitions. D is raided, controlled by hardware controller. All software on C. Media kept on D.
Hardware capture device NA
Manufacturer
Model
Driver version number
Capture software NA
Name
Company
Version
Comprehensive list of third-party plug-ins you installed.
None for Premiere I don’t think. A couple for After Effects. Have been installed for a while with no recent updates.
Exact text of any error messages
sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project
Explain clearly what you want to do, what you are doing and what the result is
Open Premiere to do some work
Be sure to mention if it is something that worked before using the same procedure
Nothing has changed on the PC prior to program failure.
Very importantly: Post details of troubleshooting you have already done to avoid "did that" reponses to questions people ask when trying to help.
Tried:
Reinstalling
Reducing to one screen.
Holding Shift when starting until first screen (New/ Open Existing/ Help)
Holding Ctrl, Shift Alt when starting until first screen (New/ Open Existing/ Help)
Programme crashed regardless of clicking directly on loading icon and opening New or Existing via first load screen, or via clicking directly from a project file.
Removed all fonts installed since last opened.
Restarting.
Updated Graphics Driver.
Updated Premiere

Hi guys; I thought I would share my experience and how I managed to fix this problem. It might help someone.
In my case I kept receiving this message; eventually after re-launching Premiere, I actually paid close attention to the "software loading" information and saw that it got stuck on my installed "Colorista ii" which is a colour grading software.
Now the red bulb came on my head ping!
I recently just upgraded my Mac to the OS X Yosemite & that affected pretty much any non-updated application, which in my case was that and many more of the Red Giant Pacakge; so I searched for the upgrade via Red giant Link, and low and behold I found it and did so. Immediately everything loaded up perfectly fine.. and now can't even do the work, cos I'm so exhausted from an 'almost heartattack'; so going to sleep and commence later in the day I guess..
Now, you might probably want to check if any application on your system needs upgrading to whatever is the operating system on your Mac or PC at this very time. It might help.
Always back-up.
I hope I helped someone :-)
@ToleXElijah
Extreme Studio Manager

"A Serious Error Has Occurred That Requires Adobe Premiere Pro to Shut Down"

"A Serious Error Has Occurred That Requires Adobe Premiere Pro to Shut Down" Pops up every time I export a video.. I have 2 TB of space where i'm exporting so thats not the issue... I'm using RED Giant Pluraleyes to match multiple cameras but other then that, there are no other 3rd party plug ins being used...
This is very frustrating. I'm using updated CC and have tried shutting down the computer (iMac) and tried exporting to different locations on and off my HDD.
What am I supposed to do?

So, opening a new project works?

A serious error occurred that requires adobe Premier pro to shut down

Por favor alguien ha solucionado este problema?. Me ocurre solo después de haber exportado el proyecto como AVI, si lo quiero volver a activar aparece el mensaje "a serious error occurred that requires adobe Premier pro to shut down".
la solución que aparece en un foro de eliminar ciertos softwares de sonido no funciona porque no tengo esos programas.
Si alguién dió con la solución o cuañquier experiencia al respecto, quedaré muy agradecido..
Eduardo

Not enough information for anyone to even make a guess
Work through all of the steps (ideas) listed at http://ppro.wikia.com/wiki/Troubleshooting
If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section, the questions at the end of the troubleshooting link

Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down! Frustrated.

I keep getting this error went stating a project. I import the media and then *bang* I am hit with this error message. I have searched around for a solution and can't find one. It was working perfectly up until 4/5 days ago. I also updated to the latest version of Adobe Premiere Pro via the creative cloud.
Can you help?
Thanks,
Eimear

Hi Arjun,
I am using a Mac and it is happening with all files I import. I have restarted my Mac, changed folder locations etc etc but still won't work.
So you have any suggestions?

Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt t

what do i do when this occurs?

Thank you Last House. I will, in keeping with my M.O. make the purchase. Whatever it takes in my attempt to make this program work. (I have had all good with WD)
IdrtvEditor, spent an afternoon with the computer take-over as well and they didn't know what was wrong. One thing I found is that I can't trust that a capture has actually completed. I looked all through my files, knowing that I had captured this particular segment of the reception. Started to freak out and then realized It had. The first one minute and a half of it. The same thing happened while adobe support was in the computer. He had no idea, and simply suggested that I only capture small portions of film at a time. Easy to say if your not capturing real time wedding ceremony footage and syncing 3 angles.
Just now, I came in and opened a project, and a totally new warning I haven't seen before came on the screen. /Users/(path of project name etc.) Audio Filter missing: Internal Volume Mono. This is really getting scary.

"sorry, a serious error has occurred that requires Adobe premiere pro to shut down. We will attempt to save your current project" What should I do?

j@m,

More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
Especially needed is...
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool

Sorry, a serious error has occured that requires adobe premiere elements to shut down. we will attem

So I've had premiere elements 9 for a while and it always worked just fine, but one day right in the middle of working on a project i get this error message:
sorry, a serious error has occured that requires adobe premiere elements to shut down.
Why did this come up? I know I've plenty of free space and everything! Please if you know how to fix it then help!
Some other info:
My computer runs on windows 7
Once again, the Premiere elements I'm using is 9
Please if you know what to do please help!

Yes Bill,
I too have been very errant in turning off the CA Vet Security system , it too causes problems .
Regards,
Bob

Another "Sorry, a serious error has occurred that requires Adobe Premiere Elements to shut down. We will attempt to save your current project."

When I try an open the original project or a copy of it I get this message.
"Sorry, a serious error has occurred that requires Adobe Premiere Elements to shut down. We will attempt to save your current project."
I have tried to create a new project and get the same message.
I have tried uninstalling and reinstalling the program a few times.
The last time I worked on the project I had no issues.
Any suggestions?

Hi
a. Open Premiere Elements 9.0/9.0.1 - Yes, I get the welcome screen (v9.0). I can choose open project, and choose my project. The program will open and show that it is loading the project with the scroll line will show all the way to 100% and will stay there. Sometimes I get the "Sorry" message and sometimes the loading project window just goes away and nothing is loaded and the program stays on the clock until I close it.
b. You can find the Adobe Premiere Elements Prefs file and deletion of it makes no difference to your issue. - Made no difference
c. Have you deleted the whole 9.0 Folder in which the Adobe Premiere Elements Prefs file exists? If not, please do so. - Done, made no difference
1. Does the problem exist with and without the antivirus and firewall(s) disabled? - Running McAfee Total Access Protection. Turned off firewall and anti virus. It works. As a test I left the anti virus off and tried loading project with and with out the firewall turned on. The project loaded each time. I then tested the firewall on, with and with out antivirus. Antivirus off - project loads each time. Antivirus on - doesn't load and program stays on clock.
I will continue to experiment with it and see what happens. The last time I used it I was running a different McAfee product than no. So it seems to work with the Firewall on and the Antivirus off.

Sorry, a serious error has occured that requires Adobe Premiere elements to shut down. We wil attempt to save your current project. This error occures when Im adding a .mov movie.

Hello everybody
I have a new laptop and when I want to add a .mov movie to Adobe premiere elements, this error occures. Im trying to solve this problem now for days but I dont know how to continue. Im working with Windows XP, Version 2002, T2250, 0.99 RAM and an old Premiere elements 2004 version.
On my old computer I was able to add this same .mov movies, but not on the new one.
I also tried to convert this .mov movies, but the quality was to bad...
Does anybody know this problem? Im appreciating every little advice and help.
Thanks a lot
Sabine

Sabine
Sorry for all the delays getting your thread moving forward. I suspect that it got lost in the daily thread traffic and Adobe's major updating of the forums.
Do your issues still exist. If they are the same as when you posted on May 8th, then
1. When you used HandBrake for the converslion of your .mov file, did you leave the Container = Mp4. And under Video Tab, did you set the Videc Codec = H.264 (x264)? All you needed to do at that point was dot the Constant for the frame rate and designate a frame rate and select the Start button and wait for the Queue Finished message in the progress bar at the bottom left of the HandBrake workspace.
2. What model iPhone is the video coming from? Your iPhone is probably giving you HD video (probably 1080p). So increasing the computer's installed RAM from 2.00 to 4 GB would be expected to help the overall workflow. Only if you have a 64 bit computer operating system, 8 GB installed would be even better. The 4 GB installed RAM is the maximum supported by a 32 bit computer operating system.
3. Specially for
The movie is stopping and jumping.
When you are playing back the Timeline content, are you looking at the "rendered Timeline"? Is there an red line over the content during that playback? If so, press the Enter key and wait for the render process to complete. This rendering process gives you the best possible preview of what you are seeing. The red line could be due to your editing the content, or it could be due to an incorrect selection of project settings. If you supply information about your video properties, we can suggest the best possible project settings. I do not recall seeing that you mentioned what version of Premiere Elements that you are using 1, 2, 3, 4 or other?
Please review the above and then let me know what supplemental information and/or clarification would help.
Thank you.
ATR

Error Message: Sorry, a serious error has occurred that requires Adobe Premier Pro to shut down.

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