Error message [..\..\src\RemoteImporterModule.cpp-282]
Hi
I work with Premierre pro CS4. When I export my media the adobe media encoder seems to be working fine when I push start queue, untill l get the error message [..\..\src\RemoteImporterModule.cpp-282] This only happens with one particular project, but with all sequences in this project. Can anyone tell me what it means, and what I should do to be able to export my movie. I have tried different formats, but none of them work.
Dylan,
I agree with John T. on starting a new post. I almost did not even view this one, due to the course that it has run.
We might be able to get a poor, overworked MOD to "branch it," but then the title might not generate enough interest. In a forum, like this one, the post's title is sort of like a magazine's cover on the news stand - it needs to grab people, in hopes that they will at least look inside of it.
If you do create a new post/discussion, we can Copy John T's questions to it, but do not hesitate to incorporate those answers into your post. We can do that, as mere users, and do not need a MOD's console to do it.
The more info, that you can add, the fewer questions you will get, and the sooner people can get to work on your issue.
If I understand correctly, I do not recall reading of this. However, and predicated on the answers to John T's questions, there might be something else happening.
Good luck, and I will look for the new post.
Hunt
Similar Messages
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..\..\src\remoteImporterModule.cpp-282
Hi,
First of all, I have read as many posts as I could find on the subject. Nothing has helped so far.
I'm trying to capture AVI into Premiere (from a VHS deck). The file captures and plays back from harddrive, but it won't import into Premiere Pro (AVI is the only file type that won't import, all other types do). The error message comes up: ..\..\src\remoteImporterModule.cpp-282. I haven't had any problems with capturing until a couple of days ago.
What does that message actually mean and what can I do about it?
Many thanks,
Sultana
ps. could it have anything to do with plug ins?Dylan,
I agree with John T. on starting a new post. I almost did not even view this one, due to the course that it has run.
We might be able to get a poor, overworked MOD to "branch it," but then the title might not generate enough interest. In a forum, like this one, the post's title is sort of like a magazine's cover on the news stand - it needs to grab people, in hopes that they will at least look inside of it.
If you do create a new post/discussion, we can Copy John T's questions to it, but do not hesitate to incorporate those answers into your post. We can do that, as mere users, and do not need a MOD's console to do it.
The more info, that you can add, the fewer questions you will get, and the sooner people can get to work on your issue.
If I understand correctly, I do not recall reading of this. However, and predicated on the answers to John T's questions, there might be something else happening.
Good luck, and I will look for the new post.
Hunt -
Anyone else getting App Crash error message \screen\previewsequence.cpp-2705
Has anyone seen the following app crash error:
\screen\previewsequence.cpp-2705
Currently running PrePro CC on a PC.
i7-3770k cpu @3.5GHz
RAM 16 GB
All I am doing is replacing video clips on the timeline sequence with same clips due to project showing clips off line in the sequence but not in the project box. I have tried to relink the clips but still get the same gray/blue hash lines in the sequence. Recently upgraded from CS6 to CC to find myself in this situation.
Recently reinstalled the Windows 7 OS onto a new SSD which is also where I am installing CC.
Any suggestions?
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Pro.exe
Application Version: 7.2.1.4
Application Timestamp: 52aed7f3
Fault Module Name: MSVCR100.dll
Fault Module Version: 10.0.30319.1
Fault Module Timestamp: 4ba220dc
Exception Code: 40000015
Exception Offset: 00000000000760d9
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: ee40
Additional Information 2: ee403d778c281f3204107b7044f1d857
Additional Information 3: a376
Additional Information 4: a376ec51477d0383c4b28bbec978739eHi Kevin,
Thank you for the response to my question.
Are the following two items also related to that error message? I am also noticing that my imported media clips which come in as .MXF files are now duplicates in both the project folder and timeline for an existing sequence.
My timeline sequence shows multiple clips, some of which have the hashed gray/blue in them, but when I bring over one clip (the first of the multiples), it seems to cover the length of the multiple clips as only one clip. It is at this point, the program periodically crashes.
Finally, from what you are telling me, it is not a good idea to convert a previously created 6.0 projects into CC, but to start fresh with a new project? While I still have my 6.0 project, I don't see the option in CC to re-install CS6. Any suggestions on if that is even possible to do under the current license of a group CC?
Thank you,
Michael -
Font Capture and Photoshopserver.exe Error Messages
Often after using Encore CS4 and/or Premiere Pro CS4 I try to shut down my computer but I ger error messages about Font Capture and Photoshopserver.exe. Any ideas?
Hey Sneedbreedley,
I do have the same problem with Premiere Pro CS4 running on a PC (Windows XP Prof. 32-bit SP3)
It crashes randomly. My system meets all minimum requirements. Tried to reproduce the error, but no chance. I updated all drivers and Adobe updates, but nothing changed.
I am editting in a "Sony XDCAM EX 1080p" Sequence using material from the PMW-EX1 and Canon EOS 7D. The material of the 7D causes a lot more crashes than the EX footage.
In adition to the Font Capture error I get also this error:
Premiere Pro Debug Event:
[...Src\RemoteImporterModule.cpp-282]
and
PhotoshopServer.exe - Error in Application:
... "0x00a8cacc" directing to memory in "0x00000014". ..."read" couldn´t access the memory.
Does somebody have any ideas? I searched the web for some time no, but couldn´t find any solutions. Even if it isn´t Adobe´s fault, they should figure out the issue, because there are severel users having the same problem. I am thinking to update to CS5, but I actually would like to put my energy into my work and not into any system issues. -
Everytime I go to add a title in Premiere Pro CS6 I get the error message: SRC\VideoFrameFactory.cpp-78. Then I have to close program.
What happens when you create the title in Photoshop and bring that into PP?
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Capture error, anyone help ? Src\filemanagerImpl.cpp-94
I've been using Prem cs5 for some time, but today while capturing (something ive done with out problem in the past) pre keeps crashing on me
with the message
Src\filemanagerImpl.cpp-94
any one got any clues or pointers please..?I was having the same problems as others capturing DV video from tape with Scene Detect on.
In Windows 7, I did the following:
1. Set the power options to never turn off ANYTHING (disk, screen, sleep etc)
2. Closed all apps.
3. Turned off Antivirus Resident shield
I did the following in Premiere:
1. Turned off Auto Save
2. In the Capture Settings, under DURING CAPTURE, I turned OFF "Preview Video on Desktop" and "Preview Audio on Desktop"
3. Set Scene detect on, and clicked "Abort on dropped frames."
4. Once I started capturing, I did not touch the computer. (Like in the old days)
I have now captured 3 full one hour DV tapes with NO errors! Each tape has had many long and short clips ( about 180 per tape)
Hope this helps someone. -
\src\timecode.cpp error with mp4
cs5 always crashes when I try to use some mp4 files i converted (from wmv and mkv) using Handbrake software.
the error is src\timecode.cpp-1078
these are the infos of a file:
General
Complete name :
aaaaaaaaaaaa.mp4
Format :
MPEG-4
Format profile :
Base Media / Version 2
Codec ID :
mp42
File size :
610 MiB
Duration :
27mn 2s
Overall bit rate :
3 155 Kbps
Encoded date :
Tagged date :
Writing application :
HandBrake 0.9.5 2011010300
Video
ID :
1
Format :
AVC
Format/Info :
Advanced Video Codec
Format profile :
[email protected]
Format settings, CABAC :
Yes
Format settings, ReFrames :
4 frames
Codec ID :
avc1
Codec ID/Info :
Advanced Video Coding
Duration :
27mn 2s
Bit rate mode :
Variable
Bit rate :
3 000 Kbps
Width :
1 280 pixels
Height :
720 pixels
Display aspect ratio :
16:9
Frame rate mode :
Variable
Frame rate :
29.970 fps
Minimum frame rate :
29.412 fps
Maximum frame rate :
30.303 fps
Resolution :
8 bits
Colorimetry :
4:2:0
Scan type :
Progressive
Bits/(Pixel*Frame) :
0.109
Stream size :
584 MiB (96%)
Writing library :
x264 core 112
Encoding settings :
cabac=1 / ref=2 / deblock=1:0:0 / analyse=0x1:0x111 / me=hex / subme=6 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=0 / me_range=16 / chroma_me=1 / trellis=0 / 8x8dct=0 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=6 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / constrained_intra=0 / bframes=2 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=0 / open_gop=0 / weightp=2 / keyint=300 / keyint_min=30 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=abr / mbtree=1 / bitrate=3000 / ratetol=1.0 / qcomp=0.60 / qpmin=3 / qpmax=51 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00
Encoded date :
Tagged date :
Color primaries :
BT.709-5, BT.1361, IEC 61966-2-4, SMPTE RP177
Transfer characteristics :
BT.709-5, BT.1361
Matrix coefficients :
BT.709-5, BT.1361, IEC 61966-2-4 709, SMPTE RP177
Audio
ID :
2
Format :
AAC
Format/Info :
Advanced Audio Codec
Format version :
Version 4
Format profile :
LC
Format settings, SBR :
No
Codec ID :
40
Duration :
27mn 2s
Bit rate mode :
Variable
Bit rate :
128 Kbps
Maximum bit rate :
240 Kbps
Channel(s) :
2 channels
Channel positions :
Front: L R
Sampling rate :
44.1 KHz
Stream size :
24.7 MiB (4%)
Encoded date :
Tagged date :
what is the problem? could it be the Variable frame rate mode?Have you tried dragging one of the files on the NEW ITEM icon to be sure your sequence matches your file?
See 2nd post for picture of NEW ITEM process http://forums.adobe.com/thread/872666?tstart=0 -
I found that when I zoomed into the sequence a lot using the +- keys, that the error message "..\..\Src\AudioRender\AudioPrefetch.cpp-99" kept jumping out at me. It was the last 3 steps of zooming in or out that brought the error message up on screen - a lot of times. It was only happening in one sequence in a particular project. I tried the suggestions for similar error messages that I found on this forum, but I eventually realised that in this project I had a WMV file (PowerPoint exported as a WMV file) which also had *audio* with it. (All the other sequences have WMV files but without audio.)
Going to the troublesome sequence and deleting the sound track from the WMV file fixed the problem. Next, I deleted the WMV file and put it back again. No error message. I then dropped the audio level to zero using the yellow line and the problem came back.
There is one other thing, the PowerPoint WMV file is 30fps and I’m in PAL land, so I interpreted the frame rate to 25fps. (So that PowerPoint transitions and movements etc. are smoother). I re-imported the original 30fps WMV file and put that in the sequence as 30 fps. Lowered the audio level to zero, and zoomed into the sequence. No error messages.
So it looks like a combination of WMV file, interpreting the footage and lowering the audio level to zero that caused this problem.
Do I need to post this somewhere so that Adobe gets to see this bug? (OK it is a rather unlikely combination of events.)It's not as unlikely as you think. I just ran into the same exact thing. But I don't think it's the WMV.
I'm using footage from a Canon 5D Mark III shot at 60fps, then interpreted to 23.976 and dropped in a 23.976 timeline. I've also adjusted the volume on some of these clips, but not down to -∞. Since the error is "...AudioRender/AudioPrefetch.cpp-99" it makes sense that this is an audio related issue. I have also noticed that in the timeline, my yellow levels line and waveforms disappear when this error comes up.
So far I've been able to get around this bug by copying the clips into a new timeline, but this eventually comes back again.
The one question I have, is are you editing from an external hard drive? I've been editing at work off an external, then backing it up and working off internal drives when I get home. My external drive has been disconnecting itself lately, but it's never been around or at the same time as this error. Thought I'd still check with others though. -
Error Message File: \ \src\rmsdk_api_readr.cpp Line: 1405 Expression: loc!=NULL
Please try on latest ADE version: 4.0.3
-
I have CS2 (education version) and my Premier Pro 2.0 gives me the following error when i try to load it: \dev\stingray\Libraries\Asl\Foundation\Src\DirectoryRegistry.cpp-174
and will not load. All other CS2 applications are working. This program was working about a year ago so I'm not sure why or when it stopped. The only thing i can find on the web is a possible conflict with Matrox, which i do not have, and mention of possible conflict with some codex but no hint as to what kind or which ones or the like. If anyone can point me in the right direction I would be very grateful.These similar errors might provide a solution:
Error:DirectoryRegistry.cpp-165
Error:DirectoryRegistry.cpp-283
Cheers
Eddie
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I have created a slideshow in PSE5 and exporting to Premiere Elements 3. As it was being exported, I received an error message as Premiere tried to open. The message is listed above in title. It has never happened before.
I have no idea what it means. Wondering if I should just replace with Version 9 but would this correct the problem?
All comments welcome. Thanks!Hi Steve: Your questions were very helpful. I am now able to load Premiere
3!! In my travels over the last few days to see if I could fix the problem,
I also downloaded Premiere 9 but it would not let me access it. It now loads
properly too! I did a defragmentation and also ran the system program to
check for memory problems. The memory checker seemed to re-set my computer
back to the beginning and caused a few moments of panic but everything ok
now. So, thanks very much for taking the time to look at my query and
respond. Much appreciated! -
im new here, Need help...!!
Hi Mark
I see the Problem not in the diffrent frame rates, i see the problem in this case in the files, i have 4 Cam Clips, 3 Clips have the same durations, one came from a sony XDCAM with 2 Memcard Slots, and i get from this camera 2 files a 60 min. total 120 min both...same duration like the other 3 clips.
if i take onli one of this both clips a 60 min. i have no problem to make a mc clip, if i take both 60 min clip the pp get off with the error message pp-245
if i make a mistake....pls help me to get the full 120 min. mc clip to edit, thanks
konrad
from switzerland -
I am trying to use some of my presets using MPEG2 format and it is giving me this error: [/Volumes/BuildDisk/builds/ame602_mac/main/app/frontend/prj/mac/../../src/Command.cpp-251 9]. I try the system presets that use MPEG2 and I get the same error. I notice if I try to make a new preset, I do not even have the option to choose MPEG2. I only get MPEG4 or MPEG4 (Legacy). I am using AME 7.0.2; if anyone has an idea on why I can't use MPEG2 please let me know.
Thanks,
MikeHi mboory,
Please mention the exact version of Media Encoder CS6 that you are using and also the version of operating system. Please check the below link as well.
http://forums.adobe.com/message/4402558
Regards,
Vinay -
Adobe Media Encoder error [..\..\Src\RenderFrame.cpp-199]
I'm trying to utilize Prelude to actually TRANSCODE some R3D material. Since R3D clips are spanned, Prelude can 'reassemble' them. (I don't understand why AME can't do this since Prelude uses AME... but...)
I get this error when trying to start the transcode in Prelude... any help out there?
Thanks!Hi mboory,
Please mention the exact version of Media Encoder CS6 that you are using and also the version of operating system. Please check the below link as well.
http://forums.adobe.com/message/4402558
Regards,
Vinay -
Hi all,
I have used the CS5 (CS Production Premium) for four years and it has worked fine. Mainly edit High Definition, file based video (SDHC). After editing, I use the Dynamic Link to Encore to create my project and burn to Blu-rays. Accept, since two weeks ago, all of a sudden, I cannot open or create new projects from Première Pro CS5.
The Dynamic Link takes me to Encore and then it comes up with the following message and then closes:
Adobe Encore has accountered an error. [..\..\src\AMEPrestProber.cpp-265]
I have tried opening just the Encore and then import timeline from my Première Project, but to no avail.
I have also, deleted and reloaded Encore from disk and updated, but still not working. I am puzzled and cannot seem to get help from Adobe as it direct me here.
Whilst, I managed encode the timeline sequences from Prem Pro CS5 to Adobe Media Exporter and then imported encoded file into Encore, it seemed to take 12 hours to encode, whereas with Dynamic linking way, I am able to create project, much, much faster.
Would really appreciate some help from knowledgeable people.
Thanks in advance.
Bob
System: Custom built by Overclockers UK
Processor: Intel i7, 3.02GHz boosted to 4GHz
RAM: 12GB
Windows 7 Professional, SP1
1TB System HDD 7200rmp
1TB Video Drive HDD 7200rpm
1TB Third drive HDD 7200rpmHi Stan,
Thank you for your response.
I meant 'Uninstalled'. Just the Encore and Pre Pro, but no the whole Production Premiums Suite. Should have I uninstalled the complete Production Prem and re-install?
I don't understand the 'Cleaner' bit? I will be happy to try this, if someone tells me what it is and how I can locate it.
Yes, I am the Adminstrator and the only one using the PC.
I did encode the time lines in Prem Pro to .H624 Blu ray and then used these. But took too long in Encore.
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