Error Message "The iPad software update server could not be contacted."
I cannot access the iTunes software update server from my HP laptop.
I tired updating my iPad 2 via Wi-Fi to the new software and it crashed. The dreaded USB and iTunes symbols appeared and I cannot reset the iPad because when I plug it into the laptop I get an error message saying | cannot contact the iTunes software update server.
I tried a manual reset by holding down the reset/sleep and home buttons and the symbols appear again.
HELP!!!
Thanks...
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers, Tom
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Hello can someone please help? Trying to restore ipod and I keep on getting error message: The IPod software update server could not be contacted. The network connection was reset. Make sure your network is active and try again.
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IPhone, iPod Touch, and iPad iOS Compatibility Chart
Device iOS Verson
iPhone 1 iOS 3.1.3
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iPod Touch 5 iOS 6.1
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iPad 3 iOS 6.1
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Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
2. iPhone Support
3. iPod Touch Support
4. iPad Support
a. Updating Your iOS to Version 6.0.x from iOS 5
Tap Settings > General > Software Update
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I have even put the iPad in recovery mode and still get the same error, Help!
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
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http://support.apple.com/kb/TS3694
Cheers, Tom -
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Just in case, let's try the following document:
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